LG WT4970CW Owners Manual - Page 36

36 WARRANTY LG WASHING MACHINE LIMITED WARRANTY (USA) WARRANTY: LG Electronics U.S.A., Inc. ("LG") warrants your LG Washing Machine ("product") against defect in materials or workmanship under normal household use, during the warranty period set forth below, LG will, at its option, repair or replace the product. This limited warranty is valid only to the original retail purchaser of the product, is not assignable or transferrable to any subsequent purchaser or user, and applies only when the product is purchased through an LG authorized dealer or distributor and used within the United States ("U.S.") including U.S. Territories. Note: Replacement products and repair parts may be new or factory-remanufactured and are warranted for the remaining portion of the original unit's warranty period or ninety (90) days, whichever is longer. Please retain dated receipt or delivery ticket as evidence of the Date of Purchase for proof of warranty (you may be required to submit a copy to LG or authorized representative). WARRANTY PERIOD: Period One (1) year from date of original retail purchase: Ten (10) years from date of original retail purchase: Lifetime from date of original retail purchase: Scope of Warranty Any internal /functional Parts & Labor Drum Motor (Stator, Rotor, and Hall Sensor) Stainless Steel Drum Remark LG will provide parts & labor to repair or replace defective parts. Parts only. Customer will be responsible for any labor or in-home service to replace defective parts. HOW SERVICE IS HANDLED: In-Home Service In-home service will be provided, as available, during the warranty period subject to servicer availability within the U.S. To receive in-home service, the product must be unobstructed and accessible to service personnel. If the in-home service repair cannot be completed, it may be necessary to remove, repair and return the product. If in-home service is unavailable, LG may elect, at its option, to provide for transportation of the product to and from an LG authorized service center. THIS LIMITED WARRANTY DOES NOT COVER: 1 Service trips to deliver, pick up, or install the product or for instruction on product use. 2. Replacing house fuses or resetting of circuit breakers, correction of house wiring or plumbing, or correction of product installation. 3. Damage or failure caused by leaky/ broken/ frozen water pipes, restricted drain lines, inadequate or interrupted water supply or inadequate supply of air. 4. Damage or failure caused by accidents, pests and vermin, lightning, wind, fire, floods or acts of God. 5. Damage or failure resulting from misuse, abuse, improper installation, repair or maintenance. Improper repair includes use of parts not approved or specified by LG. 6. Damage or failure caused by unauthorized modification or alteration to the product. 7. Damage or failure caused by incorrect electrical current, voltage, or plumbing codes. 8. Cosmetic damage, including scratches, dents, chips or other damage to the finish of the product, unless such damage results from defects in materials or workmanship and is reported to LG within seven (7) calendar days from the date of delivery. 9. Damage or missing items to any display, open box, discounted, or refurbished product. 10. Product where the original factory serial numbers have been removed, defaced or changed in any way. 11. Repairs when product is used in other than normal and usual household use (e.g. rental, commercial use, offices, or recreational facilities) or contrary to the instructions outlined in the owner's manual. 12. The removal and reinstallation of the Product if it is installed in an inaccessible location. THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING AND WITHOUT LIMITATION TO, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ANY IMPLIED WARRANTY IS REQUIRED BY LAW, THIS WARRANTY IS LIMITED IN DURATION TO THE TERM PERIOD EXPRESSED ABOVE. REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY FOR THE CUSTOMER. NEITHER THE MANUFACTURER NOR ITS U.S. DISTRIBUTOR SHALL BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY NATURE, INCLUDING AND WITHOUT LIMITATION TO, LOST REVENUES OR PROFITS, OR ANY OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE. HOW TO OBTAIN WARRANTY SERVICE & ADDITIONAL INFORMATION: Write your warranty information below: Call 1-800-243-0000 or visit our website at www.lg.com. Mail to: LG Customer Information Center (ATTN: CIC) 201 James Record Road, Huntsville, AL 35824 Product Registration Information: Model: Serial Number: Date of Purchase: