Lenovo E31-70 Laptop (English) User Guide - Lenovo E31-70 Laptop - Page 58

Problems with drives and other storage devices, OneKey Recovery program problems

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When I turn on the computer, only a white cursor is displayed on a blank screen. Restore the entire contents of your hard disk drive to the original factory contents using the recovery programs provided on your computer. If the problem persists, contact your local Service Provider. My screen goes blank while the computer is on. Your screen saver or power management might be enabled. Do one of the following to exit from the screen saver or to resume from sleep or hibernation mode: • Press any key on the keyboard. • Press the power button. • Press to check whether the LCD screen has been turned off. Problems with drives and other storage devices This topic provides instructions on troubleshooting problems with drives and other storage devices. Hard disk drive problems Print these instructions first. The hard disk drive makes a rattling noise intermittently. The rattling noise might be heard when: • The hard disk drive begins or finishes getting access to data. • You carry the hard disk drive. • You carry your computer. This is a normal characteristic of a hard disk drive and can be ignored. OneKey Recovery program problems Print these instructions first. Backup cannot be made. Ensure that: • You are using a Windows operating system. • There is enough space on your hard disk drive to store the backup data. 40 User Guide

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40
User Guide
When I turn on the computer, only a white cursor is displayed on a blank
screen.
Restore the entire contents of your hard disk drive to the original factory contents
using the recovery programs provided on your computer.
If the problem persists, contact your local Service Provider.
My screen goes blank while the computer is on.
Your screen saver or power management might be enabled. Do one of the
following to exit from the screen saver or to resume from sleep or hibernation
mode:
•
Press any key on the keyboard.
•
Press the power button.
•
Press
to check whether the LCD screen has been turned off.
Problems with drives and other storage devices
This topic provides instructions on troubleshooting problems with drives and
other storage devices.
Hard disk drive problems
Print these instructions first.
The hard disk drive makes a rattling noise intermittently.
The rattling noise might be heard when:
•
The hard disk drive begins or finishes getting access to data.
•
You carry the hard disk drive.
•
You carry your computer.
This is a normal characteristic of a hard disk drive and can be ignored.
OneKey Recovery program problems
Print these instructions first.
Backup cannot be made.
Ensure that:
•
You are using a Windows operating system.
•
There is enough space on your hard disk drive to store the backup data.