Lenovo PC 300GL User Guide (including system setup and option in - Page 133

Recovering From a POST/BIOS Update Failure, CoSession Remote for UMA

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CoSession Remote for UMA CoSession availability varies by computer model and country. CoSession is a remote-control program that can be used by another individual, such as your in-house administrator, to help diagnose problems with your computer from a remote location. CoSession is part of the Universal Management Agent (UMA) Plus software provided on the Software Selections supplied with your computer. To use CoSession, this program must be installed in your computer, and your computer must have a modem or a LAN connection. Important Before attempting to use CoSession, contact IBM or your in-house administrator for specific instructions on setting up and using the program. Recovering From a POST/BIOS Update Failure If power to your computer is interrupted while POST/BIOS is being updated (flash update), your computer might not restart correctly. If this happens, perform the following procedure to recover: 1. Turn off the computer and any attached devices, such as printers, monitors, and external drives. 2. Unplug all power cords from electrical outlets and remove the cover. See "Removing the Cover" on page 54. CAUTION: Do not touch internal components of the computer while the power is on. 3. Locate the ROM Recovery switch (Switch 5 on the rocker switch) on the system board, removing any adapters that impede access to the rocker switch. See the system board label inside your computer for the location of the switch. See also "Working with Options on the System Board" on page 60. 4. Move the ROM Recovery switch to the on position. 5. Replace any adapters that were removed and replace the cover. See "Replacing the Cover and Connecting the Cables" on page 77. 6. Reconnect the power cords for the computer and monitor to electrical outlets. 7. Insert the POST/BIOS update (flash) diskette into drive A and turn on the computer and the monitor. Chapter 8. Troubleshooting 119

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CoSession Remote for UMA
CoSession availability varies by computer model and country.
CoSession is
a remote-control program that can be used by another individual, such as
your in-house administrator, to help diagnose problems with your computer
from a remote location.
CoSession is part of the Universal Management
Agent (UMA) Plus software provided on the
Software Selections
supplied
with your computer.
To use CoSession, this program must be installed in
your computer, and your computer must have a modem or a LAN
connection.
Important
Before attempting to use CoSession, contact IBM or your in-house
administrator for specific instructions on setting up and using the
program.
Recovering From a POST/BIOS Update Failure
If power to your computer is interrupted while POST/BIOS is being
updated (flash update), your computer might not restart correctly.
If this
happens, perform the following procedure to recover:
1.
Turn off the computer and any attached devices, such as printers,
monitors, and external drives.
2.
Unplug all power cords from electrical outlets and remove the cover.
See “Removing the Cover” on page
54.
CAUTION:
Do not touch internal components of the computer while the power
is on.
3.
Locate the ROM Recovery switch (Switch 5 on the rocker switch) on the
system board, removing any adapters that impede access to the rocker
switch.
See the system board label inside your computer for the
location of the switch. See also “Working with Options on the System
Board” on page
60.
4.
Move the ROM Recovery switch to the
on
position.
5.
Replace any adapters that were removed and replace the cover.
See
“Replacing the Cover and Connecting the Cables” on page
77.
6.
Reconnect the power cords for the computer and monitor to electrical
outlets.
7.
Insert the POST/BIOS update (flash) diskette into drive A and turn on
the computer and the monitor.
Chapter 8.
Troubleshooting
119