Lenovo ThinkCentre M76 (English) User Guide - Page 77

Note:

If you are unable to isolate and repair the problem yourself after running the program, save and print

the log ﬁles created by the program. You will need the log ﬁles when you speak to a Lenovo technical

support representative.

Lenovo ThinkVantage Toolbox

The Lenovo ThinkVantage Toolbox program helps you maintain your computer, improve computing security,

diagnose computer problems, get familiar with the innovative technologies provided by Lenovo, and get

more information about your computer. You can use the diagnostics feature of the Lenovo ThinkVantage

Toolbox program to test devices, diagnose computer problems, create bootable diagnostic media, update

system drivers, and view system information.

To run the Lenovo ThinkVantage Toolbox program on the Windows 7 operating system, click

Start

➙

All

Programs

➙

Lenovo ThinkVantage Tools

➙

System Health and Diagnostics

. Follow the instructions on

the screen.

For additional information about running the Lenovo ThinkVantage Toolbox program, refer to the Lenovo

ThinkVantage Toolbox help system.

PC-Doctor for DOS

You can also download the latest version of the PC-Doctor for DOS diagnostic program from

http://www.lenovo.com/support. The PC-Doctor for DOS diagnostic program runs independently of the

Windows operating system. Use the PC-Doctor for DOS diagnostic program if you are unable to start the

Windows operating system. You can run the PC-Doctor for DOS diagnostic program from a diagnostic

disc that you created.

Creating a diagnostic disc

This section provides instructions on how to create a diagnostic disc.

To create a diagnostic disc, do the following:

1. Download a self-starting bootable disc image (known as an ISO image) of the diagnostic program from:

http://www.lenovo.com/support

2. Use any disc burning software to create a diagnostic disc with the ISO image.

Running the diagnostic program from the diagnostic disc

This section provides instructions on how to run the diagnostic program from the diagnostic disc that

you created.

To run the diagnostic program from the diagnostic disc that you created, do the following:

1. Make sure your computer is turned off.

2. Repeatedly press and release the F12 key when turning on the computer. When the

Startup Device

Menu

opens, release the F12 key.

3. Insert the diagnostic disc into the optical drive.

4. Select the optical drive with the diagnostic disc as the startup device and press Enter. The diagnostic

program opens.

5. Follow the instructions on the screen to run the desired diagnostic test. For additional help, press

the F1 key.

6. Remove the diagnostic disc from the optical drive after completing the diagnostic test.

Chapter 6

.

Troubleshooting and diagnostic programs

71

Section	Page
Important safety information	5
Chapter 1. Product overview	7
Features	7
Specifications	10
Software overview	10
Software provided with your Windows operating system	10
Locations	12
Locating connectors, controls, and indicators on the front of your computer	13
Locating connectors and parts on the rear of your computer	13
Locating components	16
Locating parts on the system board	16
Locating internal drives	17
Chapter 2. Installing or replacing hardware	19
Handling static-sensitive devices	19
Installing or replacing hardware	19
Installing external options	20
Opening the computer cover	20
Removing and reinstalling the front bezel	21
Accessing the system board components and drives	22
Installing or replacing a memory module	23
Installing or replacing a PCI card	24
Installing or replacing the card reader	27
Replacing the battery	32
Replacing the hard disk drive	33
Replacing the optical drive	36
Replacing the heat sink and fan assembly	39
Replacing the power supply assembly	42
Replacing the microprocessor	47
Replacing the internal speaker	50
Replacing the front audio and USB assembly	55
Replacing the keyboard	57
Replacing the mouse	57
Completing the parts replacement	58
Obtaining device drivers	59
Basic security features	59
Integrated cable lock	59
Password protection	59
Erasing a lost or forgotten password (clearing CMOS)	60
Chapter 3. Recovery information	61
Creating and using recovery media	61
Creating recovery media	61
Using recovery media	62
Performing backup and recovery operations	62
Performing a backup operation	62
Performing a recovery operation	63
Using the Rescue and Recovery workspace	63
Creating and using a rescue medium	64
Creating a rescue medium	64
Using a rescue medium	64
Installing or reinstalling device drivers	65
Solving recovery problems	65
Chapter 4. Using the Setup Utility program	67
Starting the Setup Utility program	67
Viewing or changing settings	67
Using passwords	67
Password considerations	68
Power-on password	68
Administrator password	68
Setting, changing, or deleting a password	68
Enabling or disabling a device	68
Selecting a startup device	69
Selecting a temporary startup device	69
Viewing or changing the startup device sequence	69
Exiting the Setup Utility program	70
Chapter 5. Updating system programs	71
Using system programs	71
Updating (flashing) the BIOS from a disc	71
Updating (flashing) the BIOS from your operating system	72
Recovering from a POST and BIOS update failure	72
Chapter 6. Troubleshooting and diagnostic programs	75
Basic troubleshooting	75
Diagnostic programs	76
Lenovo Solution Center	76
Lenovo ThinkVantage Toolbox	77
PC-Doctor for DOS	77
Cleaning the mouse	78
Optical mouse	78
Non-optical mouse	78
Chapter 7. Getting information, help, and service	81
Information resources	81
Online Books folder	81
Lenovo ThinkVantage Tools	81
Lenovo Welcome	82
Access Help	82
Safety and warranty	82
Lenovo Web site (http://www.lenovo.com)	82
Lenovo Support Web site	82
Help and service	83
Using the documentation and diagnostic programs	83
Calling for service	83
Using other services	84
Purchasing additional services	84
Appendix A. Notices	85
Television output notice	86
European conformance CE mark	86
Recycling information for Brazil	86
Battery recycling information for Taiwan	86
Battery recycling information for the European Union	86
Trademarks	87

Lenovo ThinkCentre M76 (English) User Guide - Page 77

Lenovo ThinkVantage Toolbox, PC-Doctor for DOS, Creating a diagnostic disc

Page 77 highlights