Lenovo ThinkPad A21e English - A21e(2655) Service and Troubleshooting Guide - Page 18

Start, Programs, PC-Doctor for Windows, Quick Test, Standard Test, Attention, Diagnosing problems

Get Lenovo ThinkPad A21e PDF manuals and user guides View all Lenovo ThinkPad A21e manuals
Add to My Manuals
Save this manual to your list of manuals

Page 18 highlights

Solving computer problems Diagnosing problems If you have a problem with your computer, you can test it by using PC-Doctor for Windows. To run PC-Doctor for Windows, do as follows: 1. Click Start. 2. Move the cursor to Programs and then to PC-Doctor for Windows. 3. Click PC-Doctor for Windows. 4. Choose either the Quick Test or the Standard Test. Attention Running the Quick Test set can take 10 minutes or longer. Make sure you have time to run the entire test; do not interrupt the test while it is running. The Quick Test set runs many tests of critical hardware components, but it does not run all of the diagnostic test in PC-Doctor for Windows. If PC-Doctor for Windows reports that all of the tests in the Quick Test set have been run and that it has found no problems, consider running addi-tional tests. If you are preparing to contact IBM for support, be sure to print the test log so that you can rapidly provide information to the help technician. 10 ThinkPad® A21e Service and Troubleshooting Guide

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
Diagnosing problems
If you have a problem with your computer, you can test it by using
PC-Doctor for Windows. To run PC-Doctor for Windows, do as follows:
1.
Click
Start
.
2.
Move the cursor to
Programs
and then to
PC-Doctor for Windows
.
3.
Click
PC-Doctor for Windows
.
4.
Choose either the
Quick Test
or the
Standard Test
.
Attention
Running the Quick Test set can take 10 minutes or longer. Make sure
you have time to run the entire test; do not interrupt the test while it is
running.
The Quick Test set runs many tests of critical hardware components, but it
does not run all of the diagnostic test in PC-Doctor for Windows. If PC-Doctor
for Windows reports that all of the tests in the Quick Test set have been run
and that it has found no problems, consider running addi-tional tests.
If you are preparing to contact IBM for support, be sure to print the test log
so that you can rapidly provide information to the help technician.
Solving computer problems
10
ThinkPad
®
A21e Service and Troubleshooting Guide