Lenovo ThinkPad A21e English - A21e(2655) Service and Troubleshooting Guide - Page 36

Recover pre-installed software, If you are using Windows 2000 Professional or Windows NT Workstation

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Solving computer problems To create a Recovery Repair diskette The Recovery Repair diskette is used to recover the prompt that is needed to access the Product Recovery program, if the prompt does not appear. Make a Recovery Repair diskette and save it for future use. To make a Recovery Repair diskette: 1. Shut down and restart your computer. 2. At the prompt, press F11. (The option to press F11 appears for only a few seconds. You must press F11 quickly.) The Product Recovery program main menu appears. 3. If you are using Windows 2000 Professional or Windows NT Workstation, you will be prompted to select the appropriate operating system setting. This menu does not appear for Windows 98 SE. 4. Select System Utilities from the main menu. Press Enter. 5. Select Create a Recovery Repair diskette. Press Enter. 6. Follow the on-screen instructions. 7. When the process is completed, label your diskette as the Recovery Repair diskette and save it for future use. To use the Recovery Repair diskette: 1. Shut down and turn off your computer. 2. Insert the Recovery Repair diskette into the drive; then turn on the computer. 3. Follow the on-screen instructions. 28 ThinkPad® A21e Service and Troubleshooting Guide

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To create a Recovery Repair diskette
The Recovery Repair diskette is used to recover the prompt that is needed to
access the Product Recovery program, if the prompt does not appear. Make a
Recovery Repair diskette and save it for future use. To make a Recovery
Repair diskette:
1.
Shut down and restart your computer.
2.
At the prompt, press
F11
. (The option to press
F11
appears for only a few
seconds. You must press
F11
quickly.) The Product Recovery program
main menu appears.
3.
If you are using Windows 2000 Professional or Windows NT Workstation,
you will be prompted to select the appropriate operating system setting.
This menu does not appear for Windows 98 SE.
4.
Select
System Utilities
from the main menu. Press Enter.
5.
Select
Create a Recovery Repair
diskette. Press Enter.
6.
Follow the on-screen instructions.
7.
When the process is completed, label your diskette as the Recovery Repair
diskette and save it for future use.
To use the Recovery Repair diskette:
1.
Shut down and turn off your computer.
2.
Insert the Recovery Repair diskette into the drive; then turn on the
computer.
3.
Follow the on-screen instructions.
Solving computer problems
28
ThinkPad
®
A21e Service and Troubleshooting Guide