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Lenovo ThinkPad Edge E330 (English) User Guide - Page 121

: Read error on HDD0 Main HDD., 2102: Initialization error on HDD1 Ultrabay HDD.

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• Message: 02F6: Software NMI failed. Solution: Have the computer serviced. • Message: 02F7: Fail-safe timer NMI failed Solution: Have the computer serviced. • Message: 1802: Unauthorized network card is plugged in - Power off and remove the network card. Solution: The mini PCI Express network card is not supported on this computer. Remove it. • Message: 1803: Unauthorized daughter card is plugged in - Power off and remove the daughter card. Solution: The daughter card is not supported on this computer. Remove it. • Message: 1805: Unauthorized Wireless USB card is plugged in - Power off and remove the Wireless USB card. Solution: The Wireless USB card is not supported on this computer. Remove it. • Message: 2100: Initialization error on HDD0 (Main HDD). Solution: The hard disk drive is not working. Have the hard disk drive serviced. • Message: 2102: Initialization error on HDD1 (Ultrabay HDD). Solution: The hard disk is not working. Have the hard disk serviced. • Message: 2110: Read error on HDD0 (Main HDD). Solution: The hard disk drive is not working. Have the hard disk drive serviced. • Message: 2112: Read error on HDD1 (Ultrabay HDD) Solution: The hard disk is not working. Have the hard disk serviced. • Message: The power-on password prompt Solution: A power-on password or a supervisor password is set. Type the password and press Enter to use the computer (refer to "Using passwords" on page 43). If the power-on password is not accepted, a supervisor password might have been set. Type the supervisor password and press Enter. If you still see the same error message, have the computer serviced. • Message: The hard disk password prompt Solution: A hard disk password is set. Type the password and press Enter to use the computer (refer to "Hard disk passwords" on page 44). • Message: Hibernation error Solution: The system configuration changed between the time your computer entered hibernation mode and the time it left this mode, and your computer cannot resume normal operation. - Restore the system configuration to what it was before your computer entered hibernation mode. - If the memory size has been changed, re-create the hibernation file. • Message: Operating system not found. Solution: Verify the following: - The hard disk drive is correctly installed. - A startable disc is in the drive. Chapter 9. Troubleshooting computer problems 107

Section	Page
Read this first	5
Important safety information	6
Conditions that require immediate action	7
Safety guidelines	7
Chapter 1. Product overview	15
Locating computer controls, connectors, and indicators	15
Front view	15
Right-side view	17
Left-side view	18
Bottom view	19
Status indicators	20
Locating important product information	22
Machine type and model label	22
FCC ID and IC Certification number label	23
Certificate of Authenticity label	24
Features	24
Specifications	25
Operating environment	26
ThinkVantage programs	26
Accessing ThinkVantage programs on the Windows 7 operating system	26
Introduction to ThinkVantage programs	28
Chapter 2. Using your computer	31
Registering your computer	31
Frequently asked questions	31
Special keys and buttons	32
Using the UltraNav pointing device	35
Using the TrackPoint pointing device	35
Using the touch pad	37
Disabling the UltraNav pointing device and using an external mouse	38
Adding the UltraNav icon to the Windows notification area	38
Power management	38
Checking the battery status	38
Using the ac power adapter	39
Charging the battery	39
Maximizing the battery life	39
Managing the battery power	40
Power-saving modes	40
Handling the battery	41
Connecting to the network	42
Ethernet connections	43
Wireless connections	43
Using a projector or an external display	46
Changing display settings	47
Connecting a projector or an external monitor	47
Using dual displays	48
Using the NVIDIA Optimus Graphics feature	49
Using audio features	49
Using the integrated camera	50
Using a flash media card	51
Inserting a flash media card	51
Removing a flash media card	51
Chapter 3. You and your computer	53
Accessibility and comfort	53
Ergonomic information	53
Comfort	54
Accessibility information	54
Traveling with your computer	55
Travel tips	55
Travel accessories	55
Chapter 4. Security	57
Attaching a mechanical lock	57
Using passwords	57
Passwords and sleep mode	57
Typing passwords	57
Power-on password	58
Hard disk passwords	58
Supervisor password	60
Hard disk security	62
Notice on deleting data from your hard disk drive or solid state drive	62
Using firewalls	63
Protecting data against viruses	63
Chapter 5. Recovery overview	65
Creating and using a recovery media	65
Performing backup and recovery operations	66
Using the OneKey Recovery Pro workspace	67
Creating and using a rescue medium	68
Reinstalling preinstalled applications and device drivers	69
Solving recovery problems	70
Chapter 6. Replacing devices	71
Static electricity prevention	71
Replacing the battery	71
Replacing the SIM card	73
Replacing the hard disk drive or solid state drive	74
Replacing a PCI Express Mini Card for wireless LAN connection	77
Replacing a PCI Express Half Mini Card for wireless WAN connection	80
Replacing a memory module	83
Replacing the keyboard	85
Replacing the backup battery	90
Chapter 7. Advanced configuration	95
Installing a new operating system	95
Before you begin	95
Installing the Windows 7 operating system	96
Installing device drivers	97
Installing the driver for the 4-in-1 media card reader	97
Installing the driver for USB 3.0	97
Installing the ThinkPad monitor file for Windows 2000/XP/Vista/7	97
Installing other drivers and software	98
ThinkPad Setup	98
Main menu	98
Config menu	99
Date/Time menu	103
Security menu	103
Startup menu	107
Restart menu	109
Updating your system UEFI BIOS	109
Chapter 8. Preventing problems	111
General tips for preventing problems	111
Making sure device drivers are current	112
Taking care of your computer	112
Cleaning the cover of your computer	114
Chapter 9. Troubleshooting computer problems	117
Diagnosing problems	117
Troubleshooting	117
Computer stops responding	117
Spills on the keyboard	118
Error messages	118
Errors without messages	122
Beep errors	123
Memory module problems	123
Networking problems	124
Problems with the keyboard and other pointing devices	126
Problems with the display and multimedia devices	126
Battery and power problems	131
Problems with drives and other storage devices	134
A software problem	135
Problems with ports and connectors	135
Chapter 10. Getting support	137
Before you contact Lenovo	137
Getting help and service	137
Using diagnostic programs	138
Lenovo Support Web site	138
Calling Lenovo	138
Finding ThinkPad options	139
Purchasing additional services	139
Appendix A. Regulatory information	141
Wireless related information	141
Location of the UltraConnect wireless antennas	142
Locating wireless regulatory notices	143
Export classification notice	143
Electronic emission notices	143
Federal Communications Commission Declaration of Conformity	143
Industry Canada Class B emission compliance statement	144
European Union - Compliance to the Electromagnetic Compatibility Directive	144
German Class B compliance statement	144
Korea Class B compliance statement	145
Japan VCCI Class B compliance statement	145
Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase	145
Lenovo product service information for Taiwan	145
Appendix B. WEEE and recycling statements	147
EU WEEE statements	147
Japan recycling statements	147
Recycling information for Brazil	148
Battery recycling information for the European Union	148
Battery recycling information for Taiwan	149
Battery recycling information for the United States and Canada	149
Appendix C. ENERGY STAR model information	151
Appendix D. Notices	153

Match case Limit results 1 per page

•

Message

: 02F6: Software NMI failed.

Solution

: Have the computer serviced.

•

Message

: 02F7: Fail-safe timer NMI failed

Solution

: Have the computer serviced.

•

Message

: 1802: Unauthorized network card is plugged in - Power off and remove the network card.

Solution

: The mini PCI Express network card is not supported on this computer. Remove it.

•

Message

: 1803: Unauthorized daughter card is plugged in - Power off and remove the daughter card.

Solution

: The daughter card is not supported on this computer. Remove it.

•

Message

: 1805: Unauthorized Wireless USB card is plugged in - Power off and remove the Wireless

USB card.

Solution

: The Wireless USB card is not supported on this computer. Remove it.

•

Message

: 2100: Initialization error on HDD0 (Main HDD).

Solution

: The hard disk drive is not working. Have the hard disk drive serviced.

•

Message

: 2102: Initialization error on HDD1 (Ultrabay HDD).

Solution

: The hard disk is not working. Have the hard disk serviced.

•

Message

: 2110: Read error on HDD0 (Main HDD).

Solution

: The hard disk drive is not working. Have the hard disk drive serviced.

•

Message

: 2112: Read error on HDD1 (Ultrabay HDD)

Solution

: The hard disk is not working. Have the hard disk serviced.

•

Message

: The power-on password prompt

Solution

: A power-on password or a supervisor password is set. Type the password and press Enter to

use the computer (refer to “Using passwords” on page 43). If the power-on password is not accepted, a

supervisor password might have been set. Type the supervisor password and press Enter. If you still see

the same error message, have the computer serviced.

•

Message

: The hard disk password prompt

Solution

: A hard disk password is set. Type the password and press Enter to use the computer (refer to

“Hard disk passwords” on page 44).

•

Message

: Hibernation error

Solution

: The system conﬁguration changed between the time your computer entered hibernation mode

and the time it left this mode, and your computer cannot resume normal operation.

–

Restore the system conﬁguration to what it was before your computer entered hibernation mode.

–

If the memory size has been changed, re-create the hibernation ﬁle.

•

Message

: Operating system not found.

Solution

: Verify the following:

–

The hard disk drive is correctly installed.

–

A startable disc is in the drive.

Chapter 9

Troubleshooting computer problems

107