Lenovo ThinkServer Storage SA120 (English) User Guide and Hardware Maintenance - Page 77

Using other services, Purchasing additional services, Websiteat, applyatthetimeofservice., andfollow

Page 77 highlights

For warranty service, consult the worldwide Lenovo Support telephone list. Telephone numbers are subject to change without notice. The most up-to-date telephone list for Lenovo Support is always available on the Web site at http://www.lenovo.com/support/phone. If the telephone number for your country or region is not listed, contact your Lenovo reseller or Lenovo marketing representative. Using other services If you travel with a Lenovo notebook computer or relocate your computer to a country where your desktop, notebook, or storage array machine type is sold, your computer might be eligible for International Warranty Service, which automatically entitles you to obtain warranty service throughout the warranty period. Service will be performed by service providers authorized to perform warranty service. Service methods and procedures vary by country, and some services might not be available in all countries. International Warranty Service is delivered through the method of service (such as depot, carry-in, or on-site service) that is provided in the servicing country. Service centers in certain countries might not be able to service all models of a particular machine type. In some countries, fees and restrictions might apply at the time of service. To determine whether your computer is eligible for International Warranty Service and to view a list of countries where service is available, go to http://www.lenovo.com/support, click Warranty, and follow the instructions on the screen. For technical assistance with the installation of or questions related to Service Packs for your installed Windows product, refer to the Microsoft Product Support Services Web site at http://support.microsoft.com/directory or you can contact the Customer Support Center. Some fees might apply. Purchasing additional services During and after the warranty period, you can purchase additional services, such as support for hardware, operating systems, and application programs; network setup and configuration services; upgraded or extended hardware repair services; and custom installation services. Service availability and service names might vary by country or region. For more information about these services, go to the Lenovo Web site at: http://www.lenovo.com Chapter 8. Getting information, help, and service 65

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Forwarrantyservice,consulttheworldwideLenovoSupporttelephonelist.Telephonenumbersaresubject
tochangewithoutnotice.Themostup-to-datetelephonelistforLenovoSupportisalwaysavailableonthe
listed,contactyourLenovoresellerorLenovomarketingrepresentative.
Using other services
IfyoutravelwithaLenovonotebookcomputerorrelocateyourcomputertoacountrywhereyourdesktop,
notebook,orstoragearraymachinetypeissold,yourcomputermightbeeligibleforInternationalWarranty
Service,whichautomaticallyentitlesyoutoobtainwarrantyservicethroughoutthewarrantyperiod.Service
willbeperformedbyserviceprovidersauthorizedtoperformwarrantyservice.
Servicemethodsandproceduresvarybycountry,andsomeservicesmightnotbeavailableinallcountries.
InternationalWarrantyServiceisdeliveredthroughthemethodofservice(suchasdepot,carry-in,or
on-siteservice)thatisprovidedintheservicingcountry.Servicecentersincertaincountriesmightnotbe
abletoserviceallmodelsofaparticularmachinetype.Insomecountries,feesandrestrictionsmight
applyatthetimeofservice.
TodeterminewhetheryourcomputeriseligibleforInternationalWarrantyServiceandtoviewalistof
countrieswhereserviceisavailable,gotohttp://www.lenovo.com/support,click
Warranty
,andfollow
theinstructionsonthescreen.
FortechnicalassistancewiththeinstallationoforquestionsrelatedtoServicePacksfor
yourinstalledWindowsproduct,refertotheMicrosoftProductSupportServicesWebsiteat
apply.
Purchasing additional services
Duringandafterthewarrantyperiod,youcanpurchaseadditionalservices,suchassupportforhardware,
operatingsystems,andapplicationprograms;networksetupandconfigurationservices;upgradedor
extendedhardwarerepairservices;andcustominstallationservices.Serviceavailabilityandservicenames
mightvarybycountryorregion.Formoreinformationabouttheseservices,gototheLenovoWebsiteat:
Chapter8
.
Gettinginformation,help,andservice
65