Lexmark C772N Service Manual - Page 158
Tray 1 media size sensing service check, Tray 1 service check on Tray 1, service check
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5061 Tray 1 media size sensing service check The printer does not sense the size of the media installed in Tray 1. Note: If there is a problem when installing Tray 1, Tray 1 is difficult to remove or does not stay locked in position, go to "Tray 1 service check" on page 2-115. Step Actions and questions 1 Make sure tray 1 is installed and seated correctly in the printer. Is the tray correctly installed? 2 Is another 500-sheet tray available? 3 Try another 500-sheet tray in place of the internal tray 1 paper tray. Does this fix the problem? 4 Check tray 1 for broken parts, especially the teeth on the back restraint. Is the back restraint broken or any of the teeth broken or missing? Yes Go to step 2 Go to step 3 Go to step 4 Replace the back restraint. No Install tray 1 correctly. If there is still a problem, go to "Tray 1 service check" on page 2-115. Go to step 4 Go to the "Tray 1 media size sensing service check" on page 2-116. Replace the tray assembly. 2-116 Service Manual