Lexmark C772N Service Manual - Page 47
Symptom table—output expander option, Symptom table—5-bin mailbox option
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5061 Symptom table-output expander option Symptom Printer fails to recognize the option is installed. The paper feeds into the standard bin. Remove Paper-Output Bin x is displayed and cannot be cleared Printer does not display Output Bin Full Excessive static electricity buildup 271.xx paper jams appears Action Go to "Output expander option service check" on page 2-90. Go to "Remove Paper-Output Bin x is displayed, POST is incomplete unable to clear the message." on page 2-91 Go to "No indication that bin x is full or no indication that bin x is near full." on page 2-92. Go to "Problems with excessive static electricity buildup." on page 2-92. "271.xx paper jam service check" on page 2-49. Symptom table-5-bin mailbox option Symptom Action Printer fails to recognize the option is installed. Paper Go to "The printer does not recognize one or more feeds into the standard bin. output options as installed." on page 2-68. Ready Bin x Full displays and won't clear Bin x is full but no message displays that Bin x is full Bin full message displays but paper feeds into bin. 272 Paper Jam appears, paper does not feed into the bin selected. Go to "Ready bin x full message-may be able to clear message and will feed paper into bin selected." on page 2-69 Go to "Bin x full-no message that bin x is full message" on page 2-69 Go to "Ready-bin x full displays and paper feeds into bin x" on page 2-70 Go to "Paper does not feed into the bin selected. 272.xx Paper Jam-check bin 1 message" on page 2-70 Symptom table-StapleSmart finisher Symptom Action Printer does not complete POST, and stapler cycles several times. Problems with static electricity buildup. Printer does not recognize StapleSmart Finisher Option as being installed. Close Top Cover displayed. Unable to clear or reset message (POST incomplete). Close Finisher Side Cover displayed. Unable to clear or reset message (POST incomplete). Paper feeds into finisher option output tray. Paper is not stapled and paper does not align with the right side. Paper feeds into finisher option. Paper aligns with the right side. The stapler does not staple. Paper is transported into the output tray but is not stapled. Go to "POST incomplete-stapler cycles several times" on page 2-114 Go to "Problems with static electricity buildup" on page 2-111 Go to "Printer does not recognize StapleSmart finisher option as being installed" on page 2-111 Go to "Close Finisher Top Cover displayed- unable to clear or reset message (POST incomplete)" on page 2-111. Go to "Close Finisher Side Door displayed- unable to clear or reset message (POST incomplete)" on page 2-112. Go to "Paper feeds into finisher option output tray-Paper is not stapled-Paper does not align with the right side" on page 2-112. Go to "StapleSmart finisher service check" on page 2-111. Go to "Sheets are transported into output tray but not stapled" on page 2-112. Diagnostic information 2-5