Lexmark T430 User's Guide - Page 157

Restore Factory Defaults. For more information, see, for more details.

Page 157 highlights

Troubleshooting Problem Pages are blank. Solution • The print cartridge may be out of toner or defective. Replace the used cartridge with a new one. See Changing the print cartridge for instructions. • You may have a software error. Try turning the printer off and back on. • Make sure the packaging material is removed from the print cartridge. See Changing the print cartridge for information about removing the packaging. • Check the print cartridge to be sure it is installed correctly. See Changing the print cartridge for more information. Part or all of the page is printed in • Check the print cartridge to see if it is installed correctly. See black. Changing the print cartridge for more information. • If the charge roll has been replaced, verify that it is installed correctly. Toner fog or background shading appears on the page. • Check the print cartridge to make sure it is installed correctly. See Changing the print cartridge for more information. • Change the print cartridge. See Changing the print cartridge for more information. • If the problem continues, change the charge roll. See Replacing the charge roll for more details. Unexpected characters print or characters are missing. • Make sure you are using the correct printer driver. • Turn the printer off and on. • Make sure the parallel, USB, or Ethernet cable is firmly plugged into its corresponding connector on the back of the printer. • Access the menus by following the instructions on the Printer Settings Configuration sheet: - Select Hex Trace mode to determine what the problem is. For more information, see Using Hex Trace mode. - Select Restore Factory Defaults. For more information, see Restoring factory default settings. Solving print quality problems 157

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Solving print quality problems
157
Troubleshooting
Pages are blank.
The print cartridge may be out of toner or defective. Replace the used
cartridge with a new one. See
Changing the print cartridge
for
instructions.
You may have a software error. Try turning the printer off and back on.
Make sure the packaging material is removed from the print cartridge.
See
Changing the print cartridge
for information about removing
the packaging.
Check the print cartridge to be sure it is installed correctly. See
Changing the print cartridge
for more information.
Part or all of the page is printed in
black.
Check the print cartridge to see if it is installed correctly. See
Changing the print cartridge
for more information.
If the charge roll has been replaced, verify that it is installed correctly.
Toner fog or background shading
appears on the page.
Check the print cartridge to make sure it is installed correctly. See
Changing the print cartridge
for more information.
Change the print cartridge. See
Changing the print cartridge
for
more information.
If the problem continues, change the charge roll. See
Replacing the
charge roll
for more details.
Unexpected characters print or
characters are missing.
Make sure you are using the correct printer driver.
Turn the printer off and on.
Make sure the parallel, USB, or Ethernet cable is firmly plugged into
its corresponding connector on the back of the printer.
Access the menus by following the instructions on the Printer Settings
Configuration sheet:
– Select
Hex Trace mode to determine what the problem is. For more
information, see
Using Hex Trace mode
.
– Select
Restore Factory Defaults. For more information, see
Restoring factory default settings
.
Problem
Solution