Section |
Page |
Contents |
2 |
Safety information |
10 |
Learning about the printer |
12 |
Finding information about the printer |
12 |
Selecting a location for the printer |
13 |
Printer configurations |
15 |
Basic functions of the scanner |
15 |
Understanding the ADF and scanner glass |
16 |
Understanding the printer control panel |
16 |
Additional printer setup |
22 |
Installing internal options |
22 |
Available options |
22 |
Installing a memory card |
22 |
Installing a flash memory or font card |
26 |
Installing hardware options |
29 |
Installing an optional tray or drawer |
29 |
Attaching cables |
31 |
Verifying printer setup |
32 |
Printing menu settings pages |
33 |
Printing a network setup page |
33 |
Setting up the printer software |
33 |
Installing printer software |
33 |
Updating available options in the printer driver |
34 |
Setting up wireless printing |
34 |
Information you will need to set up the printer on a wireless network |
34 |
Installing the printer on a wireless network (Windows) |
35 |
Installing the printer on a wireless network (Macintosh) |
37 |
Installing the printer on a wired network |
39 |
Minimizing your printer's environmental impact |
42 |
Saving paper and toner |
42 |
Using recycled paper and other office papers |
42 |
Conserving supplies |
43 |
Saving energy |
44 |
Using Eco-Mode |
44 |
Reducing printer noise |
44 |
Adjusting Power Saver |
45 |
Recycling |
46 |
Recycling Lexmark products |
46 |
Recycling Lexmark packaging |
46 |
Returning Lexmark cartridges for reuse or recycling |
46 |
Loading paper and specialty media |
47 |
Linking and unlinking trays |
47 |
Linking trays |
47 |
Unlinking trays |
47 |
Assigning a Custom Type name |
47 |
Setting the Paper Size and Paper Type |
48 |
Configuring Universal paper settings |
48 |
Loading the standard 250-sheet tray and optional 550-sheet tray |
49 |
Loading the 650-sheet duo drawer |
52 |
Using the multipurpose feeder |
53 |
Using the manual feeder |
55 |
Paper and specialty media guide |
57 |
Paper guidelines |
57 |
Paper characteristics |
57 |
Unacceptable paper |
58 |
Selecting paper |
58 |
Selecting preprinted forms and letterhead |
58 |
Storing paper |
59 |
Supported paper sizes, types, and weights |
59 |
Paper sizes supported by the printer |
59 |
Paper types supported by the printer |
61 |
Paper types and weights supported by the printer |
61 |
Paper capacities |
63 |
Printing |
64 |
Printing a document |
64 |
Printing on specialty media |
65 |
Tips on using letterhead |
65 |
Tips on using transparencies |
66 |
Tips on using envelopes |
67 |
Tips on using paper labels |
67 |
Tips on using card stock |
68 |
Printing from a flash drive |
69 |
Supported flash drives and file types |
70 |
Printing photos from a PictBridge-enabled digital camera |
70 |
Printing information pages |
71 |
Printing a font sample list |
71 |
Printing a directory list |
71 |
Printing the print quality test pages |
71 |
Canceling a print job |
72 |
Canceling a print job from the printer control panel |
72 |
Canceling a print job from the computer |
72 |
Copying |
74 |
Making copies |
74 |
Making a quick copy |
74 |
Copying using the ADF |
74 |
Copying using the scanner glass |
75 |
Copying photos |
75 |
Copying on specialty media |
75 |
Copying to transparencies |
75 |
Copying to letterhead |
76 |
Customizing copy settings |
76 |
Copying from one size to another |
76 |
Making copies using paper from a selected tray |
77 |
Copying on both sides of the paper (duplexing) |
77 |
Reducing or enlarging copies |
78 |
Making a copy lighter or darker |
78 |
Adjusting copy quality |
79 |
Collating copies |
79 |
Placing separator sheets between copies |
80 |
Copying multiple pages onto a single sheet |
80 |
Canceling a copy job |
81 |
Improving copy quality |
81 |
E-mailing |
82 |
Getting ready to e-mail |
82 |
Setting up the e-mail function |
82 |
Setting up the address book |
83 |
Creating an e-mail shortcut using the Embedded Web Server |
83 |
E-mailing a document |
83 |
Sending an e-mail using the keypad |
83 |
Sending an e-mail using a shortcut number |
84 |
Sending an e-mail using the address book |
85 |
Canceling an e-mail |
85 |
Faxing |
86 |
Getting the printer ready to fax |
86 |
Initial fax setup |
87 |
Choosing a fax connection |
88 |
Connecting to an analog telephone line |
89 |
Connecting to a DSL service |
89 |
Connecting to a PBX or ISDN system |
90 |
Connecting to a Distinctive Ring Service |
90 |
Connecting a telephone or answering machine to the same telephone line |
91 |
Connecting to an adapter for your country or region |
92 |
Connecting to a computer with a modem |
97 |
Setting the outgoing fax name and number |
99 |
Setting the date and time |
99 |
Turning daylight saving time on or off |
99 |
Sending a fax |
100 |
Sending a fax using the printer control panel |
100 |
Sending a fax using the computer |
100 |
Creating shortcuts |
101 |
Creating a fax destination shortcut using the Embedded Web Server |
101 |
Creating a fax destination shortcut using the printer control panel |
102 |
Using shortcuts and the address book |
103 |
Using fax destination shortcuts |
103 |
Using the address book |
103 |
Customizing fax settings |
103 |
Changing the fax resolution |
103 |
Making a fax lighter or darker |
104 |
Sending a fax at a scheduled time |
104 |
Viewing a fax log |
105 |
Canceling an outgoing fax |
105 |
Understanding fax options |
105 |
Original Size |
105 |
Content |
105 |
Sides (Duplex) |
106 |
Resolution |
106 |
Darkness |
106 |
Improving fax quality |
106 |
Forwarding a fax |
106 |
Scanning to an FTP address |
108 |
Scanning to an FTP address |
108 |
Scanning to an FTP address using the keypad |
108 |
Scanning to an FTP address using a shortcut number |
109 |
Creating an FTP shortcut using the Embedded Web Server |
109 |
Scanning to a computer or USB flash memory device |
110 |
Scanning to a computer |
110 |
Scanning to a USB flash memory device |
111 |
Understanding scan to computer options |
112 |
Sides (Duplex) |
112 |
Darkness |
112 |
Improving scan quality |
112 |
Using the Scan Center software |
112 |
Understanding the Scan Center features |
112 |
Using the ScanBack utility |
113 |
Using the ScanBack Utility |
113 |
Clearing jams |
114 |
Avoiding jams |
114 |
Understanding jam numbers and locations |
115 |
200 paper jam |
116 |
201 paper jam |
116 |
202 paper jam |
117 |
230 paper jam |
119 |
235 paper jam |
119 |
242 and 243 paper jams |
119 |
250 paper jam |
120 |
290 paper jam |
120 |
Understanding printer menus |
122 |
Menus list |
122 |
Supplies menu |
123 |
Paper menu |
123 |
Default Source menu |
123 |
Size/Type menu |
124 |
Paper Texture menu |
126 |
Paper Weight menu |
128 |
Paper Loading menu |
129 |
Custom Types menu |
130 |
Custom Scan Sizes menu |
131 |
Universal Setup menu |
131 |
Reports menu |
132 |
Reports menu |
132 |
Network/Ports |
133 |
Active NIC menu |
133 |
Network menu |
133 |
Wireless menu |
135 |
USB menu |
135 |
Settings menu |
137 |
General Settings menu |
137 |
Copy Settings menu |
140 |
Fax Settings menu |
142 |
Flash Drive menu |
148 |
Flash Drive menu |
148 |
Print Settings |
151 |
Setup menu |
151 |
Finishing menu |
151 |
Quality menu |
153 |
Utilities menu |
155 |
PDF menu |
156 |
PostScript menu |
156 |
PCL Emul menu |
156 |
Image menu |
159 |
PictBridge menu |
159 |
Set Date and Time |
160 |
Understanding printer messages |
163 |
List of status and error messages |
163 |
Access USB after scan |
163 |
Access USB now |
163 |
Busy |
163 |
Calibrating |
163 |
Call complete |
163 |
Cancel not available |
163 |
Canceling |
163 |
Check Config ID |
163 |
Clock battery |
163 |
Close door |
164 |
<color> Low |
164 |
Dialing |
164 |
DO NOT TOUCH |
164 |
Fax complete |
164 |
Fax failed |
164 |
Flushing buffer |
164 |
File corrupt |
164 |
Hex Trace |
164 |
Imaging Kit |
164 |
Incoming call |
165 |
Insert Tray <x> |
165 |
Invalid Engine Code |
165 |
Invalid Network Code |
165 |
LADP connection error |
165 |
Line busy |
165 |
Load <src> with <x> |
165 |
Load single sheet feeder with <x> |
165 |
Maintenance |
166 |
Memory full, cannot send faxes |
166 |
Menus disabled |
166 |
No analog phone line |
166 |
No answer |
166 |
No dial tone |
166 |
No recognized file types |
166 |
PC Kit Life Warning |
166 |
Phone in Use |
167 |
Picture too large |
167 |
Power Saver |
167 |
Printing error |
167 |
Programming Code |
167 |
Reading data |
167 |
Reading error (Remove drive) |
167 |
Ready |
167 |
Receiving pXX |
168 |
Reload printed pages in Tray <x> |
168 |
Remote Management Active |
168 |
Remove originals from the scanner ADF |
168 |
Remove packaging material |
168 |
Remove paper from standard output bin |
168 |
Replace <color> cartridge |
168 |
Replace PC Kit |
168 |
Scan Document Too Long |
168 |
Scan to USB failed |
168 |
Scanner ADF Cover Open |
169 |
Sending pXX |
169 |
Standard Exit Bin Full |
169 |
Tray <x> Empty |
169 |
Tray <x> Low |
169 |
Tray <x> Missing |
169 |
Unsupported USB device, please remove |
169 |
Unsupported USB hub, please remove |
169 |
Unsupported Mode |
169 |
USB drive disabled |
170 |
Use camera controls to print |
170 |
Waiting |
170 |
Waiting, too many events |
170 |
30.yy <color> cartridge missing |
170 |
31.yy Defective <color> Cartridge |
170 |
31 Defective Imaging Kit |
170 |
32.yy Replace Unsupported <color> Cartridge |
170 |
34 Short paper |
170 |
35 Insufficient memory to support Resource Save feature |
171 |
37 Insufficient memory to collate job |
171 |
38 Memory Full |
171 |
39 Complex page, some data may not have printed |
171 |
40 <color> Invalid refill, change cartridge |
171 |
50 PPDS Font Error |
171 |
51 Defective flash detected |
171 |
52 Not enough free space in flash memory for resources |
172 |
53 Unformatted flash detected |
172 |
54 Network <x> Software Error |
172 |
56 Standard USB Port Disabled |
172 |
58 Too many flash options installed |
172 |
58 Too many trays attached |
173 |
58 Input config error |
173 |
59 Incompatible tray <x> |
173 |
82 Replace waste toner box |
173 |
82.yy Waste toner box missing |
173 |
88.yy <color> Cartridge is low |
173 |
88.yy Replace <color> Cartridge |
173 |
150 displayed |
174 |
200.yy Paper jam <area name> |
174 |
201.yy Paper jam <area name> |
174 |
202.yy Paper jam <area name> |
174 |
230.yy Paper jam <area name> |
174 |
235 Paper Jam Check Duplex |
174 |
24x Paper Jam Check Tray <x> |
175 |
250.yy Paper jam <area name> |
175 |
290–292 ADF Scanning Jams |
175 |
293 Paper Missing |
175 |
293.02 Flatbed Cover Open |
175 |
294 ADF Jam |
176 |
840.01 Scanner Disabled |
176 |
840.02 Scanner Auto Disabled |
176 |
940.01 |
176 |
941.01 |
176 |
942.01 |
176 |
943.01 |
177 |
940.02 |
177 |
941.02 |
177 |
942.02 |
177 |
943.02 |
177 |
900–999 Service <message> |
177 |
Maintaining the printer |
178 |
Storing supplies |
178 |
Checking the status of supplies |
178 |
Checking the status of supplies from the printer control panel |
178 |
Checking the status of supplies from a network computer |
178 |
Ordering supplies |
179 |
Ordering toner cartridges |
179 |
Ordering imaging kits |
180 |
Ordering a waste toner bottle |
180 |
Replacing supplies |
181 |
Replacing the waste toner bottle |
181 |
Replacing a black imaging kit |
184 |
Replacing a black and color imaging kit |
190 |
Replacing a toner cartridge |
196 |
Replacing a developer unit |
198 |
Cleaning the exterior of the printer |
204 |
Cleaning the scanner glass |
205 |
Moving the printer |
205 |
Before moving the printer |
205 |
Moving the printer to another location |
206 |
Shipping the printer |
206 |
Administrative support |
207 |
Finding advanced networking and administrator information |
207 |
Restoring the factory default settings |
207 |
Using the Embedded Web Server |
207 |
Setting up e-mail alerts |
208 |
Viewing reports |
208 |
Troubleshooting |
209 |
Solving basic printer problems |
209 |
Solving printing problems |
209 |
Multiple-language PDFs do not print |
209 |
Printer control panel display is blank or displays only diamonds |
209 |
Error message about reading USB drive appears |
209 |
Jobs do not print |
210 |
Make sure the printer is ready to print |
210 |
Check to see if the standard exit bin is full |
210 |
Check to see if the paper tray is empty |
210 |
Make sure the printer is connected to the network |
210 |
Make sure you are using a recommended USB or Ethernet cable |
210 |
Make sure printer cables are securely connected |
210 |
Job takes longer than expected to print |
210 |
Reduce the complexity of the print job |
210 |
Change the Page Protect setting to Off |
210 |
Job prints from the wrong tray or on the wrong paper |
211 |
Check the Paper Type setting |
211 |
Incorrect or strange characters print |
211 |
Tray linking does not work |
211 |
Load the same size and type of paper |
211 |
Use the same Paper Size and Paper Type settings |
211 |
Large jobs do not collate |
211 |
Make sure Collate is set to On |
211 |
Reduce the complexity of the print job |
211 |
Make sure the printer has enough memory |
212 |
Unexpected page breaks occur |
212 |
Solving copy problems |
212 |
Copier does not respond |
212 |
Check the display for error messages |
212 |
Check the power |
212 |
Scanner unit does not close |
212 |
Poor copy quality |
213 |
Check the display for error messages |
213 |
The toner may be low |
213 |
The scanner glass may be dirty |
213 |
The copy is too light or too dark |
213 |
Check the quality of the original document |
214 |
Check the document placement |
214 |
Unwanted toner is in the background |
214 |
Patterns (moiré) appear in the output |
214 |
Text is light or disappearing |
214 |
The output appears washed out or overexposed |
214 |
Partial document or photo copies |
214 |
Check the document placement |
214 |
Check the Paper Size setting |
214 |
Solving scanner problems |
214 |
Checking an unresponsive scanner |
214 |
Scan was not successful |
215 |
Check the cable connections |
215 |
An error may have occurred in the program |
215 |
Scanning takes too long or freezes the computer |
215 |
Other software programs may be interfering with scanning |
215 |
The scan resolution may be set too high |
215 |
Poor scanned image quality |
215 |
Check the display for error messages |
215 |
The scanner glass may be dirty |
215 |
Adjust the scan resolution |
215 |
Check the quality of the original document |
216 |
Check the document placement |
216 |
Partial document or photo scans |
216 |
Check the document placement |
216 |
Check the paper size setting |
216 |
Cannot scan from a computer |
216 |
Check the display for error messages |
216 |
Check the power |
216 |
Check the cable connections |
216 |
Solving fax problems |
216 |
Caller ID is not shown |
216 |
Cannot send or receive a fax |
217 |
Check the display for error messages |
217 |
Check the power |
217 |
Check the printer connections |
217 |
Check the telephone wall jack |
217 |
Review this digital phone service checklist |
217 |
Check for a dial tone |
218 |
Temporarily disconnect other equipment |
218 |
Check for jams |
218 |
Temporarily disable Call Waiting |
218 |
Voice Mail service may be interfering with the fax transmission |
218 |
The printer memory may be full |
218 |
Can send but not receive faxes |
218 |
Check to see if the paper tray is empty |
218 |
Check the ring count delay settings |
218 |
The toner may be low |
219 |
Can receive but not send faxes |
219 |
Make sure the printer is in Fax mode |
219 |
Make sure the document is loaded properly |
219 |
Make sure the shortcut number is set up properly |
219 |
Received fax has poor print quality |
219 |
Re-send the document |
219 |
The toner may be low |
219 |
Make sure the fax transmission speed is not set too high |
220 |
Blocking junk faxes |
220 |
Solving option problems |
220 |
Option does not operate correctly or quits after it is installed |
220 |
Reset the printer |
220 |
Check to see if the option is connected to the printer |
221 |
Make sure the option is installed correctly |
221 |
Make sure the option is selected |
221 |
Drawers |
221 |
Make sure the paper is loaded correctly |
221 |
Reset the printer |
221 |
Multipurpose feeder |
221 |
Check the multipurpose feeder |
221 |
Clear any jams |
221 |
Check the power cord connection |
222 |
Check the paper |
222 |
Check the paper guides |
222 |
Check for service messages |
222 |
Memory card |
222 |
Solving paper feed problems |
222 |
Paper frequently jams |
222 |
Check the paper |
222 |
Make sure there is not too much paper in the paper tray |
222 |
Check the paper guides |
222 |
The paper may have absorbed moisture due to high humidity |
222 |
Paper jam message remains after jam is cleared |
223 |
Page that jammed does not reprint after you clear the jam |
223 |
Solving print quality problems |
223 |
Blank pages |
223 |
Packing material may be on the print cartridge |
223 |
The toner may be low |
223 |
Characters have jagged or uneven edges |
224 |
Clipped images |
224 |
Check the guides |
224 |
Check the paper size setting |
224 |
Dark lines |
224 |
Gray background |
225 |
Check the Toner Darkness setting |
225 |
Incorrect margins |
225 |
Check the paper guides |
225 |
Check the paper size setting |
225 |
Light colored line, white line, or incorrectly colored line |
226 |
A toner cartridge may be defective |
226 |
The imaging kit may be defective |
226 |
Paper curl |
226 |
Check the Paper Type setting |
226 |
Has the paper absorbed moisture due to high humidity? |
226 |
Print irregularities |
226 |
The paper may have absorbed moisture due to high humidity |
227 |
Check the paper type setting |
227 |
Check the paper |
227 |
The toner may be low |
227 |
The fuser may be worn or defective |
227 |
Repeating defects |
227 |
Repeating marks occur multiple times on a page |
227 |
Skewed print |
227 |
Check the paper guides |
227 |
Check the paper |
228 |
Print is too light |
228 |
Calibrate the color |
228 |
Check the darkness, brightness, and contrast settings |
228 |
The paper may have absorbed moisture due to high humidity |
228 |
Check the paper |
229 |
Check the Paper Type setting |
229 |
Make sure Color Saver is set to Off |
229 |
A toner cartridge may be low |
229 |
A toner cartridge may be defective |
229 |
The imaging kit may be worn or defective |
229 |
Print is too dark |
229 |
Calibrate the color |
229 |
Check the darkness, brightness, and contrast settings |
230 |
A toner cartridge may be defective |
230 |
Solid color pages |
230 |
Make sure the print cartridge is properly installed |
230 |
The print cartridge may be defective or low on toner |
230 |
Toner fog or background shading appears on the page |
231 |
The imaging kit may be worn or defective |
231 |
Is there toner in the paper path? |
231 |
Toner rubs off |
231 |
Check the paper type setting |
231 |
Check the Paper Texture setting |
231 |
Toner specks |
232 |
The print cartridge may be defective |
232 |
There is toner in the paper path |
232 |
Transparency print quality is poor |
232 |
Check the transparencies |
232 |
Check the paper type setting |
232 |
Uneven print density |
232 |
Solving color quality problems |
233 |
Color misregistration |
233 |
A toner cartridge may be defective |
233 |
Calibrate the color |
233 |
FAQ about color printing |
233 |
Embedded Web Server does not open |
236 |
Check the network connections |
236 |
Check the network settings |
236 |
Contacting Customer Support |
236 |
Notices |
237 |
Product information |
237 |
Edition notice |
237 |
UNITED STATES GOVERNMENT RIGHTS |
238 |
Trademarks |
238 |
Federal Communications Commission (FCC) compliance information statement |
238 |
Modular component notice |
239 |
Noise emission levels |
239 |
Waste from Electrical and Electronic Equipment (WEEE) directive |
239 |
Battery notice |
239 |
Static sensitivity notice |
239 |
ENERGY STAR |
240 |
Mercury statement |
240 |
Temperature information |
240 |
Laser notice |
240 |
Laser advisory label |
241 |
Power consumption |
241 |
Product power consumption |
241 |
Power Saver |
241 |
Off mode |
242 |
Total energy usage |
242 |
Notice to users of the US telephone network: FCC requirements |
242 |
Notice to users of the Canadian telephone network |
243 |
Notice to users of the New Zealand telephone network |
244 |
South Africa telecommunications notice |
244 |
Notice to Users in the European Union |
245 |
Regulatory notices for wireless products |
245 |
Exposure to radio frequency radiation |
246 |
Industry Canada (Canada) |
246 |
Notice to users in the European Union |
247 |
Statement of Limited Warranty |
248 |
DEVICE PATENT LICENSE |
250 |
LEXMARK SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENT |
251 |
ADOBE SYSTEMS INCORPORATED NOTICE |
254 |