Lexmark X642E Advanced Manual - Page 24

2 SafeCom Go Lexmark

D60711-14

24

2.5

SafeCom Go Lexmark - How to

The following subsections contain step-by-step instructions for some of the

administrator’s common tasks.

2.5.1

Get the SafeCom Go Lexmark software

The SafeCom Go Lexmark software files (*.fls) were installed from the SafeCom

CD or can be downloaded using the

SafeCom Administrator

function

Check for

updates

.

Alternatively a software package can be downloaded:

1.

Download the safecom_go_lexmark_xxx.exe file from the link supplied to

you.

2.

Double-click the safecom_go_lexmark_xxx.exe file.

3.

Click

Next

.

4.

Choose the destination folder. Click

Next

.

Normally the destination folder is:

C:\Program Files\SafeCom\SafeComG3\device_software

5.

Click

Install

.

6.

Click

Finish

.

2.5.2

Specify SafeCom Server

There are two ways to locate a SafeCom server:



manually



sending out a broadcast

To specify the SafeCom server manually

1.

Go to the

Configuration

web page (2.4.2)

2.

Enter

Group Name

,

SafeCom server TCP port

(default is 7500) and

SafeCom server IP address in

Add.

3

.

Click

Add

.

4.

In a multiserver solution, click

Move up

and

Move down

to prioritize the

order in which the servers are contacted in case the first one on the list

becomes unavailable.

Note:

After you click

Apply

it takes approximately one minute before the new

SafeCom Server settings take effect. Wait, otherwise you may get a login error

at the printer.

To specify the SafeCom server by sending out a broadcast

1.

Go to the

Configuration

web page (2.4.2)

Section	Page
1 Introduction	5
1.1 SafeCom Go Lexmark	5
1.2 Requirements	5
1.3 SafeCom ID devices	6
1.4 Lexmark Universal Print Driver	7
1.5 Available documentation	7
1.6 About this manual	8
1.7 Document history	8
2 SafeCom Go Lexmark	10
2.1 Overview	10
2.2 Install SafeCom Go Lexmark	10
2.3 Configure SafeCom Go Lexmark	11
2.3.1 Import the SafeCom security template	11
2.3.2 Apply access control on device functions	13
2.3.3 Show/hide icons on the control panel	14
2.3.4 Install SafeCom ID Device (card reader)	14
2.4 SafeCom Go Lexmark Web Interface	15
2.4.1 Login to the SafeCom Go Lexmark Web Interface	15
2.4.2 Configuration web page	16
2.4.3 Information web page	20
2.4.4 Register web page	21
2.4.5 Log web page	22
2.4.6 Password web page	23
2.5 SafeCom Go Lexmark - How to	24
2.5.1 Get the SafeCom Go Lexmark software	24
2.5.2 Specify SafeCom Server	24
2.5.3 Register device	25
2.5.4 Select user identification – User code or card	25
2.5.5 Login with Windows without specifying the domain	26
2.5.6 Login without PIN code	26
2.5.7 Disable Pull Print	26
2.5.8 Enable Copy Control	27
2.5.9 Enable Send to Folder	27
2.5.10 Control user access rights	27
2.5.11 Enable prefilled e-mail fields	28
2.5.12 Control max length of encryption keys	28
2.5.13 Restore factory default settings	30
2.5.14 Determine the version	31
2.5.15 Use another server in a multiserver solution	31
2.6 SafeCom Go Lexmark update software	31
2.7 Is the SafeCom Go Lexmark software loaded?	31
2.8 Uninstall SafeCom Go Lexmark	32
3 Using SafeCom Go Lexmark	34
3.1 Control panel	34
3.2 Login	34
3.3 Pull Print - Document list	37
3.4 Copy	37
3.5 Folder	38
3.6 E-mail	38
3.7 Logout	38
3.8 Register card with Windows credentials	39
3.9 Register card with PUK code	39
4 Troubleshooting	40
4.1 Introduction	40
4.2 SafeCom Help Desk Assistant	40
4.3 SafeCom Go Lexmark software issues	40
4.4 SafeCom Go Lexmark device trace facility	40
4.5 At the printer: Login service not available	40
4.6 At the printer: User unknown	41
4.7 At the printer: Login denied	41
4.8 At the printer: Restricted access	41
4.9 At the printer: Error printing document	41
4.10 At the printer: Question mark before the document name	41
4.11 At the printer: Login error <number>	41
4.12 At the printer: Card reader not working	42
4.13 Tracking information	42
4.14 Tracking of blank pages	42
5 Regulatory information	43

Lexmark X642E Advanced Manual - Page 24

SafeCom Go Lexmark - How

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