Lexmark XC9325 Users Guide - Page 366

Troubleshoot a problem 366 Action Yes Step 2 Take note of the a Using the Maintenance Defect Ruler page, measure the distance, and then distance between the repeating defects on the affected color contact customer page. support or your b Replace the supply item that matches the measurement on the affected color page. service representative. Second transfer roller 56.5 mm (2.22 in.) Fuser • 95.1 mm (3.74 in.) • 82.5 mm (3.25 in.) Transfer belt • 56.8 mm (2.24 in.) • 19.1 mm (0.75 in.) • 31.7 mm (1.25 in.) • 70.9 mm (2.79 in.) • 41.0 mm (1.61 in.) c Print the Print Quality Test Pages. No The problem is solved. Do the defects appear? Print jobs do not print Action Yes Step 1 The problem is a From the document you are trying to print, open the Print solved. dialog, and then check if you have selected the correct printer. b Print the document. Is the document printed? Step 2 a Check if the printer is on. b Resolve any error messages that appear on the display. c Print the document. The problem is solved. Is the document printed? No Go to step 2. Go to step 3.