Lexmark XC9325 Users Guide - Page 410
Jagged image or text when scanning from the ADF, Scan job was not successful
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Page 410 highlights
Troubleshoot a problem 410 Action Yes a Open the scanner cover. Contact customer b Using a damp, soft, lint‑free cloth, wipe the ADF glass and the support. ADF glass pad. c Close the scanner cover. d Scan the document. No The problem is solved. Do vertical streaks appear on scanned documents? Jagged image or text when scanning from the ADF Action a Load 50 sheets of clean, plain paper into the ADF. Note: The plain paper helps clean or remove dust and other coating from the ADF feed rollers. b From the home screen, touch . c Load an original document into the ADF. d Scan the document. Yes Contact customer support. No The problem is solved. Do jagged images or texts appear on the output? Scan job was not successful Action Yes Step 1 The problem is Check the cable connections. solved. a Make sure that the Ethernet or USB cable is securely connected to the computer and the printer. b Resend the scan job. Is the scan job successful? No Go to step 2.
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