Linksys CIT400 User Guide - Page 75

Appendix A: Troubleshooting, Common Problems and Solutions

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Appendix A: Troubleshooting This appendix provides solutions to problems that may occur during the installation and operation of the Dual-Mode Internet Telephony Kit. Also included is a list of its default settings. Read the descriptions below to solve your problems. If you can't find an answer here, check the Linksys website at www.linksys.com. Common Problems and Solutions 1. There is no dial tone when I press the Call key. Do the following until you get a dial tone: A. Make sure the RJ-11 telephone line cord is properly connected to the LINE port of the base station and the telephone wall jack. B. Make sure that the base unit is powered on. C. Move the handset closer to the base station. D. The batteries capacity may be low. Place the handset on the charger and recharge the batteries. 2. The Signal Strength icon is flashing on the handset's display screen. Do the following until the icon is not flashing: A. If the handset displays Unregistered, then refer to "Chapter 3: Getting Started" for instructions on how to initially register the handset. B. Move the handset closer to the base station. C. Check to see if the base station is powered on. Make sure the power adapter is properly connected to the power port of the base station and an electrical outlet. Dual-Mode Internet Telephony Kit Appendix A: Troubleshooting 67 Common Problems and Solutions

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Dual-Mode Internet Telephony Kit
67
Appendix A: Troubleshooting
Common Problems and Solutions
Appendix A: Troubleshooting
This appendix provides solutions to problems that may occur during the installation and operation of the
Dual-Mode Internet Telephony Kit. Also included is a list of its default settings. Read the descriptions below to
solve your problems. If you can't find an answer here, check the Linksys website at
www.linksys.com
.
Common Problems and Solutions
1.
There is no dial tone when I press the Call key.
Do the following until you get a dial tone:
A.
Make sure the RJ-11 telephone line cord is properly connected to the LINE port of the base station and
the telephone wall jack.
B.
Make sure that the base unit is powered on.
C.
Move the handset closer to the base station.
D.
The batteries capacity may be low. Place the handset on the charger and recharge the batteries.
2.
The Signal Strength icon is flashing on the handset’s display screen.
Do the following until the icon is not flashing:
A.
If the handset displays
Unregistered
, then refer to “Chapter 3: Getting Started” for instructions on how
to initially register the handset.
B.
Move the handset closer to the base station.
C.
Check to see if the base station is powered on. Make sure the power adapter is properly connected to
the power port of the base station and an electrical outlet.