Linksys LNE100TX User Guide - Page 28
Troubleshooting - driver windows 98
UPC - 745883548675
View all Linksys LNE100TX manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 28 highlights
Linksys Instant EtherFast® Series Troubleshooting Troubleshooting hints for Windows can be found below. If you are using Windows NT, NetWare, or another network operating system, skip to the Card Diagnostics instructions in this section. Common Problems and Solutions 1. Windows doesn't detect new hardware with the EtherFast Card hardware installed, or it continues to detect the card each time you restart your PC. • You might not have inserted the PCI card correctly or securely into the appropriate slot of your computer. Check that the card is securely inserted into the appropriate slot. • Try inserting your card into an alternate PCI slot. • You may have previously aborted a new hardware setup. Follow the directions in the Starting Over in Windows 95, 98 or 2000 section in the Appendix. • The motherboard in your system might not be Plug-and-Play compatible, your PC's Plug-and-Play settings may not be enabled, or the motherboard may have Plug-and-Play options not supported by Windows 95/98. If you are not sure, contact your PC's manufacturer. 2. Windows can't locate the driver for the EtherFast Card device. • You may have inserted the wrong diskette into your PC's drive. • The diskette may be defective or files may be missing. Make sure the disk has a few files in a:\ starting with lne100 or a folder called Win95 for Window 95, Win98 for Windows 98, WinME for Windows Millennium, or Win2000 for Windows 2000. 3. The Windows Logon screen doesn't appear after you restart your computer. • Click on Start, Shut Down, then Close All Programs and Logon as a Different User, (in Windows 98 or Millennium, select Log Off). If this doesn't solve the problem, your PC's manufacturer may have disabled Windows' networking. Contact your computer's manufacturer for help. 4. After entering a username and password, a window appears that reads, "No Domain Server could be found to validate your Username and Password." • Click on Start, Settings, Control Panel. Double-click on Network. Click on the Configuration tab. Under The Following Network Components are Installed box, highlight Client for Microsoft Networks and click on the Properties button. Once you are in the Client For Microsoft Networks Properties window, make sure that Log on to Windows NT Domain is unchecked. Once you have made sure that it is unchecked click on the OK button and restart your computer. 49 EtherFast® 10/100 LAN Cards 5. On the Access Control Tab, User Level Access is selected, but Shared Level Access is grayed out and not accessible. • You previously had your primary network logon set to Client for NetWare Networks. On the Configuration tab of the Network Properties window, ensure that your primary network logon is set to Client for Microsoft Networks. • Your personal web server PC or Microsoft Front Page may require you to choose a user level for security reasons. 6. In Network Neighborhood you can only see your self and no other computers on the network. • Make sure that the cables are connected correctly. Make sure you are getting Link or Activity lights on both the EtherFast Card and your hub. Try changing to a new cable that you know is working. • Your workgroup name may be different from other computers on your network. Make sure each PC on the network is using the same workgroup name and protocol. • Try using the Find Computer function (see problem 10). 7. In Network Neighborhood, you can see all other computers on the network but not yourself, and all other computers can see each other and not your computer. • You may have not have enabled File and Printer Sharing. To do so, go to the Network Component Configuration sections in the chapters on Windows 95 and 98. • The network card might not be setup properly. Try reinstalling the card's drivers. To clean your system of the old installation, go to the Starting Over in Windows 95, 98 or 2000 section in the Appendix and then reinstall. 8. "Network Neighborhood" or "Entire Network" is Empty. • For "Network Neighborhood", verify that your Microsoft Client is installed. See the Windows 95 or 98 setup instructions in this guide for directions. Verify that you have logged in correctly. Refresh the screen by pressing F5 several times. • For "Entire Network", verify that your Microsoft Client is installed. See the Windows Millennium setup instructions in this guide for directions. Verify that you have logged in correctly. Refresh the screen by pressing F5 several times. 50