Marantz SR6005 SR6005 User Manual - English - Page 94

Troubleshooting

Page 94 highlights

ENGLISH DEUTSCH FRANÇAIS ITALIANO ESPAÑOL NEDERLANDS SVENSKA Troubleshooting If a problem should arise, first check the following: 1. Are the connections correct? 2. Is the set being operated as described in the user guide? 3. Are the other components operating properly? If this unit does not operate properly, check the items listed in the table below. Should the problem persist, there may be a malfunction. In this case, disconnect the power immediately and contact your store of purchase. GGeneralH Symptom Power does not turn on. Display is off. Cause/Solution • Check whether the power plug is correctly inserted into the power outlet. • The protection circuit is active. Disconnect the power plug from the electric outlet, wait 5 to 10 seconds and then insert it back into the outlet. • Set "Display" on the menu to something other than "OFF". Page 5 4, 89 67 The power indicator is blinking red in intervals of approximately 2 seconds. The power indicator is blinking red in intervals of approximately 0.5 seconds. After turning on the power, the power indicator is blinking red in intervals of approximately 0.5 seconds. Set does not operate properly. • The temperature inside the unit has risen. Please turn off power once, and re-apply the power after the temperature has fallen sufficiently. • Please re-install this unit in a place having good ventilation. • Please use speakers which have the specified impedance. • The speaker cable has shorted (is touching). Firmly twist the core wire in the speaker cable, and then re-connect it to the speaker terminal. • This unit amplifier circuit has failed. Turn off the power and please contact the Marantz service adviser. • Reset the microprocessor. GVideoH Symptom No picture appears. Cause/Solution • Check the TV connection. • Set the TV input correctly. II II 5 5 - 92 Page 6 7 GAudioH Symptom Audio is not output. No sound is produced from surround speaker. No sound is produced from surround back speaker. No sound is produced from front height speaker. No sound is produced from subwoofer. DTS sound is not output. Dolby TrueHD, DTSHD, Dolby Digital Plus audio is not output. Cause/Solution • Check the connections for all devices. • Check the speaker connections. • Check whether the audio device power is turned on. • Adjust the master volume. • Cancel the mute mode. • Select a suitable input source. • Select a suitable input mode. • Disconnect the headphones. No sound is output from the speakers or the PRE OUT connectors when headphones are connected. • Check if the surround speakers are connected to the SURROUND terminals. • Set "Amp Assign" on the menu to "Normal". • Set "Speaker Config." - "S.Back" on the menu to something other than "None". • Set the surround mode to something other than "STEREO". • Set "Amp Assign" on the menu to "Normal". • Set "Speaker Config." - "F.Height" on the menu to something other than "None". • Check the subwoofer connections. • Turn on the subwoofer's power. • Set "Speaker Config." - "Subwoofer" on the menu to "Yes". • If "Front" and "Center" for "Speaker Config." are set to "Large", and "Subwoofer Mode" is set to "LFE", no sound may be output from the subwoofers, depending on the input signal or selected surround mode. • Set "Decode Mode" on the menu to "Auto" or "DTS". • Make HDMI connections. Page 5, 14 - 22 5, 36 - 38 - 24, 44 24, 44 24, 44 55 77 - 61 62 31 61 62 5, 36 - 38 7 61 61, 62 55 16 90

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90
ENGLISH
DEUTSCH
FRANÇAIS
ITALIANO
ESPAÑOL
NEDERLANDS
SVENSKA
If a problem should arise, first check the following:
1. Are the connections correct?
2. Is the set being operated as described in the user guide?
3. Are the other components operating properly?
If this unit does not operate properly, check the items listed in the table below. Should the problem persist,
there may be a malfunction.
In this case, disconnect the power immediately and contact your store of purchase.
G
General
H
Symptom
Cause/Solution
Page
Power does not turn
on.
• Check whether the power plug is correctly inserted into the power
outlet.
• The protection circuit is active. Disconnect the power plug from
the electric outlet, wait 5 to 10 seconds and then insert it back
into the outlet.
5
4, 89
Display is off.
• Set “Display” on the menu to something other than “OFF”.
67
The power indicator
is blinking red
in intervals of
approximately 2
seconds.
• The temperature inside the unit has risen. Please turn off power
once, and re-apply the power after the temperature has fallen
sufficiently.
• Please re-install this unit in a place having good ventilation.
II
II
The power indicator
is blinking red
in intervals of
approximately 0.5
seconds.
• Please use speakers which have the specified impedance.
• The speaker cable has shorted (is touching). Firmly twist the core
wire in the speaker cable, and then re-connect it to the speaker
terminal.
5
5
After turning on the
power, the power
indicator is blinking
red in intervals of
approximately 0.5
seconds.
• This unit amplifier circuit has failed. Turn off the power and please
contact the Marantz service adviser.
Set does not operate
properly.
• Reset the microprocessor.
92
G
Video
H
Symptom
Cause/Solution
Page
No picture appears.
• Check the TV connection.
• Set the TV input correctly.
6
7
Troubleshooting
G
Audio
H
Symptom
Cause/Solution
Page
Audio is not output.
• Check the connections for all devices.
• Check the speaker connections.
• Check whether the audio device power is turned on.
• Adjust the master volume.
• Cancel the mute mode.
• Select a suitable input source.
• Select a suitable input mode.
• Disconnect the headphones. No sound is output from the speakers
or the PRE OUT connectors when headphones are connected.
5, 14 – 22
5, 36 – 38
24, 44
24, 44
24, 44
55
77
No sound is
produced from
surround speaker.
• Check if the surround speakers are connected to the SURROUND
terminals.
No sound is
produced from
surround back
speaker.
• Set “Amp Assign” on the menu to “Normal”.
• Set “Speaker Config.” – “S.Back” on the menu to something
other than “None”.
• Set the surround mode to something other than “STEREO”.
61
62
31
No sound is
produced from front
height speaker.
• Set “Amp Assign” on the menu to “Normal”.
• Set “Speaker Config.” – “F.Height” on the menu to something
other than “None”.
61
62
No sound is
produced from
subwoofer.
• Check the subwoofer connections.
• Turn on the subwoofer’s power.
• Set “Speaker Config.” – “Subwoofer” on the menu to “Yes”.
• If “Front” and “Center” for “Speaker Config.” are set to “Large”,
and “Subwoofer Mode” is set to “LFE”, no sound may be output
from the subwoofers, depending on the input signal or selected
surround mode.
5, 36 – 38
7
61
61, 62
DTS sound is not
output.
• Set “Decode Mode” on the menu to “Auto” or “DTS”.
55
Dolby TrueHD, DTS-
HD, Dolby Digital
Plus audio is not
output.
• Make HDMI connections.
16