Maytag MHWZ400TQ Use and Care Guide - Page 27

Dispenser, won't power up, Are you usingan extension cord?, your voltage low?, cycle - fabric softener problem

Page 27 highlights

Isthe drain hose properly installed? The drain hose should be secured to the drainpipe Hose." or laundry tub. See "Secure the Drain Is the sink or drain clogged? Sink and drainpipe must be able to carry away 1 7 gal. (64 I_)of water per minute. If the sink or drain is clogged or slow, water can back up out of drainpipe or sink. Check household plumbing (laundry tubs, faucets, drainpipe, water pipes) for leaks. Dispenser operation Did you follow the manufacturer's directions when adding detergent and fabric softener to the dispensers? Measure detergent and fabric softener. Slowly pour into the dispensers. Wipe up all spills. Dilute fabric softener in the fabric softener dispenser. Did you put powdered or liquid color-safe bleach into the liquid chlorine bleach dispenser (on some models)? Add powdered or liquid color-safe bleach directly to the washer basket. Do not use the chlorine bleach dispenser for color-safe bleach. • Is the fabric softener dispenser clogged? Clean the fabric softener dispenser. See "Washer Care" for details. Are the laundry products in the correct dispenser compartment? Add the correct amounts of detergent, fabric softener or liquid chlorine bleach to the correct compartments. Add powdered or liquid color-safe bleach to the Main Wash compartment. • Is there water in the dispenser at the end of the cycle? A small amount of water will remain in the dispenser compartment. This is normal. Washer odor Have you run the Clean Washer with AFFRESH TM Cycle lately? To freshen your washer and to avoid odors, see "Cleaning Your Washer." Are you using HE detergent? Use of non-HE detergent can cause a film residue which can result in odor. Did you leave the door open after use? This washer has a tight seal to avoid water leaks. To avoid odors leave the door open to allow the washer to dry between uses. Door won't unlock Did all of the water drain out of the washer during the spin? Select RINSE/DRAIN & SPIN to remove any water remaining in the washer. The washer door will unlock at the end of the drain. Is the door locked and is the "Add a Garment" light on? Press START/PAUSE once. The door will unlock. Washer won't power up Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions fire, or electrical shock. can result in death, Is the power cord plugged into a grounded 3 prong outlet? Plug power cord into a grounded 3 prong outlet. Are you usingan extension cord? Do not use an extension cord. Has a household fuse blown, or has a circuit breaker tripped? Check that the washer is plugged into a working outlet, and check for blown fuses. Replace the fuse, or reset the circuit breaker. If the problem continues, ca[[ an electrician. Is your voltage low? Check electrical source or call electrician. Washer cycle won't start Is the washer door firmly shut? The door must be closed during operation. Has a cycle been selected, but START/PAUSE 1 second? Press and hold START/PAUSE, for 1 second. has not been selected and held for Was the door open after completion of last cycle? The door must be opened and closed again to start a new cycle. Is the door locked? If door is locked, run a drain cycle and drain the washer. Control won't accept selections or won't shut off • Are the touch pad controls locked? Hold for 3 seconds the button to lock/unlock controls.

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Is
the drain hose properly
installed?
The drain
hose should
be secured
to the drainpipe
or laundry
tub.
See "Secure
the
Drain
Hose."
Is the sink
or drain
clogged?
Sink
and drainpipe
must
be able
to carry
away
1 7 gal. (64
I_)of water
per
minute.
If the
sink or drain
is clogged
or slow,
water
can
back
up out
of drainpipe
or sink.
Check
household
plumbing
(laundry
tubs,
faucets,
drainpipe,
water
pipes)
for
leaks.
Dispenser
operation
Did you follow
the manufacturer's
directions
when
adding
detergent
and fabric
softener
to the dispensers?
Measure
detergent
and fabric
softener.
Slowly
pour
into
the dispensers.
Wipe
up
all spills.
Dilute
fabric
softener
in the
fabric
softener
dispenser.
Did you put
powdered
or liquid
color-safe
bleach
into
the liquid
chlorine
bleach
dispenser
(on
some
models)?
Add
powdered
or liquid
color-safe
bleach
directly
to the
washer
basket.
Do
not
use the
chlorine
bleach
dispenser
for color-safe
bleach.
Is
the
fabric
softener
dispenser
clogged?
Clean
the
fabric
softener
dispenser.
See "Washer
Care"
for details.
Are the laundry
products
in
the correct
dispenser
compartment?
Add
the
correct
amounts
of detergent,
fabric
softener
or liquid
chlorine
bleach
to the
correct
compartments.
Add
powdered
or liquid
color-safe
bleach
to the
Main
Wash
compartment.
Is there water
in
the dispenser
at the end of the cycle?
A small
amount
of water
will
remain
in the
dispenser
compartment.
This is normal.
Washer
odor
Have
you
run
the
Clean
Washer
with
AFFRESH
TM
Cycle
lately?
To freshen
your
washer
and
to avoid
odors,
see "Cleaning
Your
Washer."
Are you using HE detergent?
Use of non-HE
detergent
can cause
a film
residue
which
can result
in odor.
Did you
leave the door
open
after
use?
This washer
has a tight
seal
to avoid
water
leaks.
To avoid
odors
leave
the
door
open
to
allow
the
washer
to dry
between
uses.
Door
won't
unlock
Did all of the
water
drain out
of the
washer
during
the
spin?
Select
RINSE/DRAIN
& SPIN to
remove
any water
remaining
in the
washer.
The washer
door
will
unlock
at the
end
of the drain.
Is the door
locked
and
is
the
"Add
a Garment"
light
on?
Press START/PAUSE
once.
The door
will
unlock.
Washer
won't power up
Electrical
Shock
Hazard
Plug
into
a grounded
3 prong
outlet.
Do
not
remove
ground
prong.
Do
not
use
an
adapter.
Do
not
use
an
extension
cord.
Failure
to
follow
these
instructions
can
result
in
death,
fire,
or
electrical
shock.
Is the power
cord plugged
into
a
grounded
3 prong
outlet?
Plug power
cord
into
a grounded
3 prong
outlet.
Are you usingan extension cord?
Do not use an extension cord.
Has a household
fuse
blown,
or has a circuit
breaker
tripped?
Check
that
the
washer
is plugged
into
a working
outlet,
and
check
for blown
fuses.
Replace
the fuse,
or reset the circuit
breaker.
If the
problem
continues,
ca[[
an electrician.
Is
your voltage low?
Check electrical
source or call electrician.
Washer
cycle
won't
start
Is
the washer
door
firmly
shut?
The door
must
be closed
during
operation.
Has
a
cycle
been
selected,
but
START/PAUSE
has not
been
selected
and held for
1
second?
Press and
hold
START/PAUSE,
for
1 second.
Was
the door
open after
completion
of
last
cycle?
The door
must
be opened
and
closed
again
to start
a new
cycle.
Is
the door
locked?
If door
is locked,
run a drain
cycle
and drain
the washer.
Control
won't
accept
selections
or
won't
shut
off
Are
the touch
pad controls
locked?
Hold
for 3 seconds
the
button
to
lock/unlock
controls.