Meade LX70 R5 5 inch Instruction Manual - Page 24

Meade Customer Service If you have a question concerning your LX70-Series telescope, contact the Meade Instruments Customer Service Department at: Telephone: (800) 626-3233. Customer Service hours are 7:00 AM to 5:00 PM, Pacific Time, Monday through Friday. In the unlikely event that your LX70-Series telescope requires factory servicing or repairs, write or call the Meade Customer Service Department first, before returning the telescope to the factory, giving full particulars as to the nature of the problem, as well as your name, address, and daytime telephone number. The great majority of servicing issues can be resolved by telephone, avoiding return of the telescope to the factory. If factory service is required, you will be assigned a Return Goods Authorization (RGA) number prior to return. Meade Limited Warranty Every Meade telescope, spotting scope, and telescope accessory is warranted by Meade Instruments Corp. ("Meade") to be free of defects in materials and workmanship for a period of ONE YEAR from the date of original purchase in the U.S.A. and Canada. Meade will repair or replace a product, or part thereof, found by Meade to be defective, provided the defective part is returned to Meade, freight-prepaid, with proof of purchase. This warranty applies to the original purchaser only and is non-transferable. Meade products purchased outside North America are not included in this warranty, but are covered under separate warranties issued by Meade international distributors. RGA Number Required: Prior to the return of any product or part, a Return Goods Authorization (RGA) number must be obtained from Meade by writing, or calling (949) 451-1450. Each returned part or product must include a written statement detailing the nature of the claimed defect, as well as the owner's name, address, and phone number. This warranty is not valid in cases where the product has been abused or mishandled, where unauthorized repairs have been attempted or performed, or where depreciation of the product is due to normal wear-and-tear. Meade specifically disclaims special, indirect, or consequential damages or lost profit which may result from a breach of this warranty. Any implied warranties which cannot be disclaimed are hereby limited to a term of one year from the date of original retail purchase. This warranty gives you specific rights. You may have other rights which vary from state to state. Meade reserves the right to change product specifications or to discontinue products without notice. 24