Memorex 32702120 Manual (English) - Page 23

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ENGLISH B. APPLE MACINTOSH Mac OS 9.x: 1. Close all open applications including anti-virus software that may interrupt the format process. 2. Click on "Special" on the toolbar. 3. Click on "Erase Disk." 4. Choose your Format (DOS, Pro DOS or Mac OS Standard). 5. Click on "Erase" to start the formatting process. Mac OS X: 1. Close all open applications including anti-virus software that may interrupt the format process. 2. Open your "Applications" folder. 3. Open your "Utilities" folder. 4. Click on "Disk Utility." 5. Your Ultra TravelDrive will be listed to the left of the program by its capacity and with a drop down description that says "untitled." Click on the drive capacity listing to get the Erase options. 6. Choose the "Mac OS Extended" format for the use with only Mac systems. 7. Check the box "Install Mac OS 9 Drivers"; this will allow for better Mac compatibility with older systems. 8. Click on the "Options" button. 9. Check the box "Zero all data" to fully format the drive. 10. Click "OK" to accept the selection. 11. Click "Erase" to initiate the format process. 12. Click "Erase" to verify that you want to start erasing the drive. The Utlra TravelDrive should be mounted as "Untitled" after following the above steps. NOTE: Once you have changed the format of the Ultra TravelDrive from NTFS to another format, it may not be able to be used on a PC. It will become a Mac-only device. 9. TROUBLESHOOTING: A. The blue Power and Activity LED does not light up. This means that the Ultra TravelDrive is not receiving power from the USB port. Check to see if the computer recognizes the device as attached and active. In Windows®, double-click the "My Computer" icon to bring up a list of active drives. If your Ultra TravelDrive does not appear there, use the auxiliary USB power cable that is included with the Ultra TravelDrive to provide additional power. B. The Ultra TravelDrive appears to be full, but I can't find any files on it. The files may have been corrupted if data were interrupted during a transfer, either by too early a removal or by a power interruption. Restart your computer and attempt to access your drive. Otherwise, you may need to attempt to use some recovery software to rescue some files on the drive. Memorex at this time does not have specific software that it can endorse or support to perform this operation. If this is not required or the files on your drive are not needed, you will have to reformat your Ultra TravelDrive to regain its fully functionality. C. The computer tells me that I have a high-speed device connected to a low-speed port. Windows XP will display this message if a device capable of USB 2.0 speeds is inserted into a slower USB 1.1 port. Check your computer manual to find which USB port is a high-speed USB 2.0 port. The USB Speed Indicator LED will light red if the port is the slow USB 1.1 and green if the port is the faster USB 2.0. D. My Ultra TravelDrive will not let me transfer files from my Mac to a PC or from my PC to a Mac. The Mac uses both a FAT (File Allocation Table) file system and the Mac OS Standard format in operating systems from OS 8.6 to 9.21, and this file system is compatible with PCs. Mac OS 9.22 to X (10.x) use a different HFS format that may cause re-indexing of FAT and FAT 32 formatted drives. For those systems you may have to format your Ultra TravelDrive for Mac use only with the HFS or HFS+ formats. Page | 23

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ENGLISH
Page
|
2±
B. APPLE MACINTOSH
Mac OS 9.x:
1. Close all open applications including anti-virus software that may interrupt the format process.
2. Click on “Special” on the toolbar.
3. Click on “Erase Disk.”
4. Choose your Format (DOS, Pro DOS or Mac OS Standard).
5. Click on “Erase” to start the formatting process.
Mac OS X:
1. Close all open applications including anti-virus software that may interrupt the format process.
2. Open your “Applications” folder.
3. Open your “Utilities” folder.
4. Click on “Disk Utility.”
5. Your Ultra TravelDrive will be listed to the left of the program by its capacity and with a drop down description
that says “untitled.”
Click on the drive capacity listing to get the Erase options.
6. Choose the “Mac OS Extended” format for the use with only Mac systems.
7. Check the box “Install Mac OS 9 Drivers”; this will allow for better Mac compatibility with older systems.
8. Click on the “Options” button.
9. Check the box “Zero all data” to fully format the drive.
10. Click “OK” to accept the selection.
11. Click “Erase” to initiate the format process.
12. Click “Erase” to verify that you want to start erasing the drive.
The Utlra TravelDrive should be mounted as “Untitled” after following the above steps.
NOTE:
Once you have changed the format of the Ultra TravelDrive from NTFS to another format, it may not be able to
be used on a PC.
It will become a Mac-only device.
9.
TROUBLESHOOTING:
A. The blue Power and Activity LED does not light up.
This means that the Ultra TravelDrive is not receiving power from the USB port.
Check to see if the computer
recognizes the device as attached and active.
In Windows®, double-click the “My Computer” icon to bring up a
list of active drives.
If your Ultra TravelDrive does not appear there, use the auxiliary USB power cable that is
included with the Ultra TravelDrive to provide additional power.
B. The Ultra TravelDrive appears to be full, but I can’t find any files on it.
The files may have been corrupted if data were interrupted during a transfer, either by too early a removal or by
a power interruption.
Restart your computer and attempt to access your drive.
Otherwise, you may need to
attempt to use some recovery software to rescue some files on the drive.
Memorex at this time does not have
specific software that it can endorse or support to perform this operation.
If this is not required or the files on
your drive are not needed, you will have to reformat your Ultra TravelDrive to regain its fully functionality.
C. The computer tells me that I have a high-speed device connected to a low-speed port.
Windows XP will display this message if a device capable of USB 2.0 speeds is inserted into a slower USB 1.1
port.
Check your computer manual to find which USB port is a high-speed USB 2.0 port.
The USB Speed
Indicator LED will light red if the port is the slow USB 1.1 and green if the port is the faster USB 2.0.
D. My Ultra TravelDrive will not let me transfer files from my Mac to a PC or from my PC to a Mac.
The Mac uses both a FAT (File Allocation Table) file system and the Mac OS Standard format in operating systems
from OS 8.6 to 9.21, and this file system is compatible with PCs.
Mac OS 9.22 to X (10.x) use a different HFS
format that may cause re-indexing of FAT and FAT 32 formatted drives.
For those systems you may have to
format your Ultra TravelDrive for Mac use only with the HFS or HFS+ formats.