Motorola MC9094-KUCHJERA6WR User Guide - Page 209

Four Slot Spare Battery Charger, Troubleshooting The Four Slot Spare Battery Charger

Page 209 highlights

Maintenance & Troubleshooting 7 - 9 Table 7-4 Troubleshooting the Four Slot Ethernet Cradle (Continued) Symptom Cause Solution Battery is not recharging. Mobile computer removed from the cradle too soon. Replace the mobile computer into the cradle. It can take up to four hours to recharge a completely depleted battery pack if mobile computer is suspended or longer if the mobile computer is on. For Windows Mobile 5.0 devices, view battery status by tapping Start > Settings > System tab > Power icon. For Windows CE 5.0 devices, view battery status by tapping Start > Settings > Control Panel > Power icon. Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty battery. Mobile computer is not inserted correctly into the cradle. Remove the mobile computer and reinsert it correctly. Verify charging is active. For Windows Mobile 5.0 devices, view battery status by tapping Start > Settings > System tab > Power icon. For Windows CE 5.0 devices, view battery status by tapping Start > Settings > Control Panel > Power icon. Warning Message - "! Unable to obtain a server assigned IP address. Try again later or enter an IP address in Network Settings." This message occurs if a suspend/resume cycle is performed and the mobile computer radio is not associated (e.g. due to being out of range) Tap OK to close the message. The mobile computer will obtain address information and communicate through the Ethernet cradle. Four Slot Spare Battery Charger Table 7-5 Troubleshooting The Four Slot Spare Battery Charger Symptom Possible Cause Solution Batteries not charging. Battery was removed from the charger or charger was unplugged from AC power too soon. Ensure MSR is receiving power. Ensure mobile computer is attached correctly. Confirm main battery is charging. If a mobile computer battery is fully depleted, it can take up to four hours to fully recharge a battery (if the mobile computer is off and longer if the mobile computer is operating). For Windows Mobile 5.0 devices, view battery status by tapping Start > Settings > System tab > Power icon. For Windows CE 5.0 devices, view battery status by tapping Start > Settings > Control Panel > Power icon. Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty battery. Battery contacts not Verify that the battery is seated in the battery well correctly with the connected to charger. contacts facing down.

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Maintenance & Troubleshooting
7 - 9
Four Slot Spare Battery Charger
Battery is not
recharging.
Mobile computer
removed from the
cradle too soon.
Replace the mobile computer into the cradle. It can take up to
four hours to recharge a completely depleted battery pack if
mobile computer is suspended or longer if the mobile computer
is on.
For Windows Mobile 5.0 devices, view battery status by tapping
Start
>
Settings
>
System
tab >
Power
icon.
For Windows CE 5.0 devices, view battery status by tapping
Start
>
Settings
>
Control Panel
>
Power
icon.
Battery is faulty.
Verify that other batteries charge properly. If so, replace the
faulty battery.
Mobile computer is
not inserted correctly
into the cradle.
Remove the mobile computer and reinsert it correctly. Verify
charging is active.
For Windows Mobile 5.0 devices, view battery status by tapping
Start
>
Settings
>
System
tab >
Power
icon.
For Windows CE 5.0 devices, view battery status by tapping
Start
>
Settings
>
Control Panel
>
Power
icon.
Warning Message - “!
Unable to obtain a
server assigned IP
address. Try again
later or enter an IP
address in Network
Settings.”
This message occurs
if a suspend/resume
cycle is performed
and the mobile
computer radio is not
associated (e.g. due
to being out of range)
Tap
OK
to close the message. The mobile computer will obtain
address information and communicate through the Ethernet
cradle.
Table 7-5
Troubleshooting The Four Slot Spare Battery Charger
Symptom
Possible Cause
Solution
Batteries not
charging.
Battery was removed
from the charger or
charger was unplugged
from AC power too
soon.
Ensure MSR is receiving power. Ensure mobile computer is
attached correctly. Confirm main battery is charging. If a mobile
computer battery is fully depleted, it can take up to four hours to
fully recharge a battery (if the mobile computer is off and longer if
the mobile computer is operating).
For Windows Mobile 5.0 devices, view battery status by tapping
Start
>
Settings
>
System
tab >
Power
icon.
For Windows CE 5.0 devices, view battery status by tapping
Start
>
Settings
>
Control Panel
>
Power
icon.
Battery is faulty.
Verify that other batteries charge properly. If so, replace the faulty
battery.
Battery contacts not
connected to charger.
Verify that the battery is seated in the battery well correctly with the
contacts facing down.
Table 7-4
Troubleshooting the Four Slot Ethernet Cradle (Continued)
Symptom
Cause
Solution