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NEC NEC-80573 User Guide - Page 103

Removing Trunks and Extensions From Service, Reverse Voice Over, When the key is - instructions

UPC - 714627059036

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Section 3: Features Removing Trunks and Extensions From Service Availability: All versions. Temporarily remove problem extensions and Supervisors and attendants can remove problem trunks and exten- trunks from service until sions from service. This helps ensure maximum system perfor- they can be repaired. mance. For example, the attendant can busy-out a noisy trunk or problem extension until service personnel can repair the problem. The trunk or extension then appears busy to all callers. Following repair, the attendant or supervisor can return the trunk to service. The extension or trunk removed from service shows as busy on the appropriate key (e.g., line key or Hotline key). The port activity LED on the DS2000 ATRU PCB indicates that the trunk is busy. Feature Quick Steps To remove or return an extension or trunk to service: 1. Press ICM and dial #40. 2. Dial the number of the extension or trunk you want to remove or return to service. 3. Dial 4 to return or Dial 6 to remove + Press SPK to hang up. 3 Reverse Voice Over Availability: All versions. Privately call a co-worker while you're busy on your handset. While on a handset call, Reverse Voice Over lets a busy keyset user make a private Intercom call to an idle co-worker. The busy user just presses and holds down a programmed Reverse Voice Over key to make a private call to the assigned co-worker. The initial caller cannot hear the Reverse Voice Over conversation. The private Intercom call continues until the Reverse Voice Over caller releases the key. The initial handset call can be a trunk call or an Intercom call. An extension can have Reverse Voice Over keys for more than one co-worker. Reverse Voice Over could help a salesperson, for example, when placing a call to an important client. The salesperson can talk with the client and give special instructions to an assistant - without interrupting the initial call. When the keyset is idle, the Reverse Voice Over key functions the same as a Hotline key. (You cannot, however, use it to Transfer calls.) The key also shows at a glance the status of the associated extension: Reverse Voice Over Busy Lamp Indications When the key is: Off The covered extension is: Idle or not installed On Busy or ringing Flashing fast In Do Not Disturb DS1000/2000 Product Description Section 3: Features N 93

Section	Page
Table of Contents	3
Section 1: Basics	11
Introducing DS1000/2000 — The STANDARD for COMMUNICATIONS	11
All new system architecture . . .	11
Integrated Voice Mail Helps Increase Productivity and Savings	12
A family of telephones that sets the new standard in office communications	12
DS1000/2000 Feature Overview	12
Calling a Co-Worker	12
Outside Calls	12
Handling and Rerouting Your Calls	12
When Your Call Can’t Go Through	13
Placing Calls Quickly	13
When You Work in Groups	13
Have a Telephone Meeting	13
Customizing Your Telephone’s Operation	13
Managing The System	13
Other Powerful System Options	13
Section 2: Components	15
The Telephones	15
34-Button Super Display Telephone (P/N 80673)	15
34-Button Display Telephone (P/N 80663)	16
22-Button Display Telephone (P/N 80573)	16
22-Button Telephone (P/N 80570)	16
Other Station Equipment	17
110-Button (P/N 80555) and 24-Button (P/N 80556) DSS Consoles	17
2-OPX Module (P/N 92177A)	17
Analog Door Box (P/N 92245)	18
Wall Mount Kit (P/N 80579)	18
REJ Recording Jack Module (P/N 80175)	18
Labelmaker	18
DS2000 Common Equipment	19
4-Slot Cabinet (P/N 80000)	19
8-Slot Cabinet (P/N 80001)	19
Power Supply (P/Ns 80005B and 80005C)	20
PC Card with Software (P/N 80052-V..**)	20
Blank PC Card (P/N 85880)	20
DS2000 PCBs	20
Expanded Memory CPU Central Processing Unit PCB (P/N 80025B)	20
16DSTU Digital Station PCB (P/N 80021A)	21
8ASTU 8 Port Analog Station PCB (P/N 80041B)	21
4ASTU 4 Port Analog Station PCB (P/N 80040B)	22
8ATRU 8 Port Analog Trunk PCB (P/N 80011B)	22
4ATRU 4 Port Analog Trunk PCB (P/N 80010B)	22
T1 Trunk PCB (P/N 80061)	23
DS1000 Common Equipment	23
DS1000 Cabinet (P/N 80200A)	23
DS1000 Expansion Board (P/N 80221)	24
IntraMail	25
IntraMail Voice Mail with Automated Attendant (P/Ns 80044 and 80088)	25
UltraMail	26
UltraMail and UltraMail 2000	26
Miscellaneous and Optional Equipment	27
DS1000/2000 Update Utility (P/N 80250A-V..**)	27
DS1000/2000 PC Program (System Administrator) (P/N 80053)	27
DS2000 Adaptor Box (P/N 80890)	28
RJ61X 8-Conductor Cable (P/N 80891)	28
DB9 Female to Mod-8 Adaptor (P/N 85980)	30
DB25 Male to Mod-8 Adaptor (P/N 85981)	31
DS2000 Installation Cable (P/N 80892)	31
Replacement Parts	31
DS2000 System Configuration	32
DS2000 Default Configuration	32
DS2000 Configuration Guidelines	32
DS2000 Load Factor Calculations	32
DS1000 System Configuration	34
DS1000 Default Hardware Configuration	34
DS1000 Load Factor Calculations	34
Default Feature Configuration	35
Section 3: Features	37
Account Codes	37
Optional (Unforced) Account Codes	37
Forced Account Codes	37
Verified Account Codes	38
Using Account Codes and Speed Dial	38
Using Account Codes with Last Number Redial and Save	38
Account Codes and Emergency Calls	38
DSS Console Account Code Key	38
Alphanumeric Display	39
Attendant Call Queuing	39
Operator Call Key	39
Attendant Position	40
Auto Redial	40
Automatic Handsfree	41
Automatic Slot Configuration	42
Background Music	42
Barge In (Intrusion)	43
Battery Backup	43
Call Coverage Keys	44
Call Forwarding	45
Call Forwarding Chaining	45
Call Forwarding Cancel	45
Call Forwarding Key	45
Call Forwarding Off Premise	46
Call Timer	47
Call Waiting / Camp-On	48
Callback	48
Caller ID	49
Single and Multiple Message Format Compatibility	49
Caller ID Logging	49
Caller ID on the SMDR Report	49
Caller ID Integration with Voice Mail	50
Second Call Caller ID (Extension Level Call Waiting Caller ID)	50
Third Party Caller ID Check	50
Caller ID Display Separator	50
Caller ID Alert Lamp	50
Caller ID Notes	50
Central Office Calls, Answering	51
Answering Priority	51
Overflow	51
Central Office Calls, Placing	52
Check Key	53
Class of Service	53
Conference	58
Delayed Ringing	58
Dial Number Preview	59
Dial Tone Detection	59
Direct Inward Dialing	60
Direct Inward Line	61
Overflow for Direct Inward Lines	61
Direct Station Selection (DSS)	62
Direct Station Selection (DSS) Console	62
Direct Trunk Access	65
Directed Call Pickup	65
Directory Dialing	66
Distinctive Ringing	66
Do Not Disturb	67
Do Not Disturb BLF for Hotline and Call Coverage Keys	68
Do Not Disturb Override	69
Door Box	69
Door Box Call Coverage	70
Expanded Database	70
Extended Ringing	70
Extension Hunting	71
Circular Hunting	71
Terminal Hunting	71
Uniform Call Distribution (UCD) Hunting	72
Extension Locking	73
Flash	73
Flash for Single Line Extensions	73
Flexible Numbering Plan	74
Forced Trunk Disconnect	74
Group Call Pickup	75
Group Listen	75
Group Ring	76
Overflow for Group Ring Calls	76
Handsfree and Handsfree Answerback	77
Handsfree	77
Handsfree Answerback and Forced Intercom Ringing	77
Headset Compatibility	78
Headset Key	79
Off-Hook Signaling and Headsets	79
Hold	79
System (Regular) Hold	80
Exclusive Hold	80
Automatic Hold	80
Intercom Hold	80
Distinctive Flash Rate on Recall	80
Hotline	81
Interactive Soft Keys	81
Intercom	82
Handsfree Answerback and Forced Intercom Ringing	82
Key Ring	82
Overflow for Key Ring Calls	83
Last Number Redial	83
Enhanced Last Number Redial	83
Line Keys	84
Answering Priority	85
Loop Keys	85
Switched Loop Keys	85
Fixed Loop Keys	85
Answering Priority	86
Meet-Me Conference	86
Message Waiting	87
Microphone Mute	88
Handsfree Reply Soft Key	88
Modem Cut-Through	88
Monitor / Silent Monitor	89
Multiple Directory Numbers	89
Music On Hold	89
Names for Extensions and Trunks	90
Night Service / Night Ring	90
Off-Hook Signaling	91
Off-Hook Signaling for Trunk Calls	91
Off-Hook Signaling for Intercom Calls	92
Off-Premise Extensions / On-Premise SLT Extensions	92
Ringing For Incoming Calls	92
One-Touch Keys	93
Paging	93
Internal Paging	93
External Paging	93
Page Relay Support	94
Trunk Ringing Over External Page	94
Intercom Ring Over External Page	94
Door Chime Over External Page	94
Background Music Over External Page	94
Park	95
Distinctive Flash Rate on Park Recall	95
Enhanced Personal Park Orbit Recall Display	95
Enhanced System Park Orbit Recall Display	96
PBX/Centrex Compatibility	96
PBX/Centrex Access Codes	96
Prime Line Preference	97
Idle Prime Line	97
Intercom Prime Line	97
Prime Line vs. Ringing Line Preference	97
Privacy	98
Privacy Release Groups	98
Private Line	99
Programmable Function Keys	99
Pulse to Tone Conversion	102
Removing Trunks and Extensions From Service	103
Reverse Voice Over	103
Ring Groups	104
Ringdown Extension	104
Ringing Line Preference	105
Prime Line vs. Ringing Line Preference	106
Save Number Dialed	106
Selectable Display Messaging	107
Silent Monitor	108
Single Line Telephones	108
Soft Keys	108
Speed Dial	109
System Speed Dial	109
Personal Speed Dial	109
Unique Speed Dial Entries	109
Storing Trunk Routing in a Speed Dial Bin	109
Centrex Compatibility	109
Split (Alternate)	111
Station Message Detail Recording	111
System Programming Backup and Restore	112
DS2000 PC Cards	112
Data Base Compatibility	112
DS1000 Database Transfer Utility	112
System Programming Password Protection	113
System Timers	113
System Timers, Stations	115
System Timers, Trunks	118
T1 Trunking	121
ANI/DNIS Support	121
Tandem Trunking / Unsupervised Conference	122
Tie Lines	123
Time and Date	123
Toll Restriction	123
Transfer	124
Distinctive Flash Rate on Transfer Recall	125
Enhanced Recall Display	125
Handsfree Transfer	125
Trunk Group Routing	125
Trunk (Line) Queuing / Trunk Callback	126
Trunk Queuing	126
Trunk Callback	126
Trunk Queuing Priority	126
Trunk Groups	127
Trunk Timers	127
User Programmable Features	127
Voice Mail	128
Call Forwarding to Voice Mail	128
Leaving a Message	128
Transferring to Voice Mail	129
Conversation Record	129
Personal Answering Machine Emulation	129
Voice Mail Overflow	129
Message Center Mailbox	129
Interactive Soft Key Shows New Messages	130
Improved Handling of Extensions in Do Not Disturb	130
Voice Over	131
Volume Controls	132
Enhanced Volume and Contrast Control	132
Walking Class of Service	133
Year 2000 Compliance	133
Section 4: Specifications and Parts List	135
Specifications	135
Parts List	141
Glossary	145
Index	167
Symbols	167
Numerics	167
A	167
B	167
C	167
D	168
E	168
F	168
G	168
H	169
I	169
K	169
L	169
M	169
N	169
O	169
P	169
Q	170
R	170
S	170
T	170
U	170
V	171
W	171

Match case Limit results 1 per page

Section 3: Features

DS1000/2000 Product Description

Section 3: Features

◆

Removing Trunks and Extensions From Service

Availability:

All versions.

Supervisors and attendants can remove problem trunks and exten-

sions from service. This helps ensure maximum system perfor-

mance. For example, the attendant can busy-out a noisy trunk or

problem extension until service personnel can repair the problem.

The trunk or extension then appears busy to all callers. Following repair, the attendant or supervisor

can return the trunk to service.

The extension or trunk removed from service shows as busy on the appropriate key (e.g., line key or

Hotline key). The port activity LED on the DS2000 ATRU PCB indicates that the trunk is busy.

Feature Quick Steps

To remove or return an extension or trunk to service:

Press

ICM

and dial #40.

Dial the number of the extension or trunk you want to remove or return to service.

Dial 4 to return or Dial 6 to remove + Press

SPK

to hang up.

Reverse Voice Over

Availability:

All versions.

While on a handset call, Reverse Voice Over lets a busy keyset

user make a private Intercom call to an idle co-worker. The busy

user just presses and holds down a programmed Reverse Voice

Over key to make a private call to the assigned co-worker. The

initial caller cannot hear the Reverse Voice Over conversation. The private Intercom call continues

until the Reverse Voice Over caller releases the key. The initial handset call can be a trunk call or an

Intercom call. An extension can have Reverse Voice Over keys for more than one co-worker.

Reverse Voice Over could help a salesperson, for example, when placing a call to an important cli-

ent. The salesperson can talk with the client and give special instructions to an assistant — without

interrupting the initial call.

When the keyset is idle, the Reverse Voice Over key functions the same as a Hotline key. (You cannot,

however, use it to Transfer calls.) The key also shows at a glance the status of the associated extension:

Reverse Voice Over Busy Lamp Indications

When the key is:

The covered extension is:

Off

Idle or not installed

Busy or ringing

Flashing fast

In Do Not Disturb

Temporarily remove

problem extensions and

trunks from service until

they can be repaired.

Privately call a co-worker

while you’re busy on your

handset.