Netgear CM500V Installation Guide - Page 23
Use the Reset Button on the Back Panel, Use the Factory Reset Software Button - firmware
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Voice Cable Modem Use the Reset Button on the Back Panel CAUTION: This process erases all settings that you configured in the cable modem. To reset the cable modem to factory default settings using the Reset button: 1. On the back of the cable modem, locate the Reset button. 2. Using a straightened paper clip, press and hold the Reset button until the Upstream and Downstream LEDs light amber. 3. Release the Reset button. The configuration is reset to factory default settings. When the reset is complete, the cable modem reboots. This process takes about one minute. WARNING: To avoid the risk of corrupting the firmware, do not interrupt the reset. For example, if you are connected to the web management interface, do not close the browser, click a link, or load a new page. Do not turn off the cable modem. Use the Factory Reset Software Button CAUTION: This process erases all settings that you configured in the cable modem. To reset the cable modem to factory default settings using the Factory reset software button: 1. Launch a web browser from a computer that is attached over an Ethernet cable to the cable modem or from a computer that is connected to a WiFi router that is attached over an Ethernet cable to the cable modem. 2. Enter http://192.168.100.1. A login window opens. 3. Enter the admin user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED. The ADVACNED Home page displays. 5. Click the Factory reset button. Manage Your Network 23