Netgear GS724AT GS724AT Hardware manual - Page 27
Appendix A Troubleshooting, Troubleshooting Chart
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Appendix A Troubleshooting This chapter provides information about troubleshooting the NETGEAR Smart Switch. The topics include the following: • "Troubleshooting Chart" • "Additional Troubleshooting Suggestions" Troubleshooting Chart The following table lists symptoms, causes, and solutions of possible problems. Table A-1. Troubleshooting Chart Symptom Cause Solution Power LED is off. No power is received. Check the power cord connections for the switch at the switch and the connected device. Ensure all cables are used correctly and comply with the Ethernet specifications. Link LED is off or intermittent. Port connection is not working. Check the crimp on the connectors and make sure that the plug is properly inserted and locked into the port at both the switch and the connecting device. Ensure all cables are used correctly and comply with the Ethernet specifications. Check for a defective adapter card, cable, or port by testing them in an alternate environment where all products are functioning. File transfer is slow or performance degradation is a problem. Half- or full-duplex setting on the switch and the connected device are not the same. Make sure the attached device is set to autonegotiate. A-1 v1.0, December 2007