Netgear GS724AT GS724AT Hardware manual - Page 28

Additional Troubleshooting Suggestions, Network Adapter Cards, Configuration, Switch Integrity - driver

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GS700AT Hardware Installation Guide Table A-1. Troubleshooting Chart (continued) Symptom Cause Solution A segment or device is not recognized as part of the network. One or more devices are not properly connected, or cabling does not meet Ethernet guidelines. Verify that the cabling is correct. Ensure all connectors are securely positioned in the required ports. Equipment may have been accidentally disconnected. ACT LED is flashing continuously on all connected ports and the network is disabled. A network loop (redundant path) has been created. Break the loop by ensuring that there is only one path from any networked device to any other networked device. Additional Troubleshooting Suggestions If the suggestions in Troubleshooting Chart do not resolve the problem, refer to the troubleshooting suggestions in this section. Network Adapter Cards Ensure the network adapter cards installed in the PCs are functioning correctly and the latest software driver has been installed. Configuration If problems occur after altering the network configuration, restore the original connections and determine the problem by implementing the new changes, one step at a time. Ensure that cable distances, repeater limits, and other physical aspects of the installation do not exceed the Ethernet limitations. Switch Integrity If required, verify the integrity of the switch by resetting the switch. To reset the switch, disconnect the AC power from the switch and then reconnect AC source. If the problem continues, contact NETGEAR technical support. In North America, call 1-888-NETGEAR. If you are outside of North America, please refer to the support information card included with your product. A-2 Troubleshooting v1.0, December 2007

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GS700AT Hardware Installation Guide
A-2
Troubleshooting
v1.0, December 2007
Additional Troubleshooting Suggestions
If the suggestions in Troubleshooting Chart do not resolve the problem, refer to the
troubleshooting suggestions in this section.
Network Adapter Cards
Ensure the network adapter cards installed in the PCs are functioning correctly and the latest
software driver has been installed.
Configuration
If problems occur after altering the network configuration, restore the original connections and
determine the problem by implementing the new changes, one step at a time. Ensure that cable
distances, repeater limits, and other physical aspects of the installation do not exceed the Ethernet
limitations.
Switch Integrity
If required, verify the integrity of the switch by resetting the switch. To reset the switch,
disconnect the AC power from the switch and then reconnect AC source. If the problem continues,
contact NETGEAR technical support. In North America, call 1-888-NETGEAR. If you are outside
of North America, please refer to the support information card included with your product.
A segment or device is
not recognized as part of
the network.
One or more devices are
not properly connected,
or cabling does not meet
Ethernet guidelines.
Verify that the cabling is correct. Ensure all
connectors are securely positioned in the required
ports. Equipment may have been accidentally
disconnected.
ACT LED is flashing
continuously on all
connected ports and the
network is disabled.
A network loop
(redundant path) has
been created.
Break the loop by ensuring that there is only one
path from any networked device to any other
networked device.
Table A-1. Troubleshooting Chart (continued)
Symptom
Cause
Solution