Netgear HA311 HA311 User Manual - Page 40
Troubleshooting
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APPENDIX A-TROUBLESHOOTING PROBLEM No lights are lit on the Wireless PCI Adapter. CAUSE The wireless card is not inserted into the PCI slot on your desktop PC properly Or the proper HA311 Wireless PCI Adapter driver is not loaded. The two LED's are blinking alternately. The Wireless PCI Adapter is not associated to any access point properly. You may not have configured the wireless parameters of the wireless nodes to be the same as the access point. I am associated This could be a physical layer and connected to problem or a network an access point, configuration problem. but I cannot see the other computers on the Ethernet side of the network. SOLUTION • Remove and reinsert the Wireless PCI Adapter. • Check the device manager in Windows to see if the adapter card is properly recognized in the Windows operating system. Reload the driver if necessary. • Try to install the Wireless PCI Adapter in different PCI slot if it's available. • The access point may not be powered on. • The access point and the HA311 Wireless PCI Adapter are not configured with the same wireless parameters. Check the SSID, Turbo mode option, and WEP encryption settings. • The access point may be out of range. Try moving the system closer to the access point or readjusting the antenna on the access point. You may also move the access point to a higher location for better signal reception by the Wireless PCI Adapter. • Check to make sure that the access point is physically connected to the Ethernet network. • Make sure that the IP addresses and the Windows networking parameters are all configured correctly. 40