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Netgear R6220 User Manual - Page 154

Test the LAN Path to Your Router, Test the Path from Your Computer to a Remote Device

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AC1200 Smart WiFi Router with External Antennas Test the LAN Path to Your Router You can ping the router from your computer to verify that the LAN path to your router is set up correctly.  To ping the router from a Windows computer: 1. From the Windows toolbar, click the Start button and select Run. 2. In the field provided, type ping followed by the IP address of the router, as in this example: ping www.routerlogin.net 3. Click the OK button. You see a message like this one: Pinging with 32 bytes of data If the path is working, you see this message: Reply from < IP address >: bytes=32 time=NN ms TTL=xxx If the path is not working, you see this message: Request timed out If the path is not functioning correctly, one of the following problems might be present: • Wrong physical connections For a wired connection, make sure that the numbered LAN port LED is lit for the port to which you are connected. Check that the appropriate LEDs are on for your network devices. If your router and computer are connected to a separate Ethernet switch, make sure that the link LEDs are lit for the switch ports that are connected to your computer and router. • Wrong network configuration Verify that the Ethernet card driver software and TCP/IP software are both installed and configured on your computer. Verify that the IP address for your router and your computer are correct and that the addresses are on the same subnet. Test the Path from Your Computer to a Remote Device After verifying that the LAN path works correctly, test the path from your computer to a remote device. 1. From the Windows toolbar, click the Start button and select Run. 2. In the Windows Run window, type ping -n 10 where is the IP address of a remote device such as your ISP DNS server. Troubleshooting 154

Section	Page
AC1200 Smart WiFi Router with External Antennas	1
Contents	3
1. Hardware Setup	8
Unpack Your Router	9
LEDs	9
Rear Panel	10
Position Your Router	11
Cable Your Router	12
2. Connect to the Network and Access the Router	13
Connect to the Network	14
Wired Connection	14
WiFi Connection	14
Label	15
Types of Logins	15
Use a Web Browser to Access the Router	15
NETGEAR genie Automatic Internet Setup	15
Log In to the Router	17
Change the Language	17
Access the Router with NETGEAR genie Apps	18
3. Specify Your Internet Settings	19
Use the Internet Setup Wizard	20
Manually Set Up the Internet Connection	21
Specify an Internet Connection Without a Login	21
Specify an Internet Connection That Uses a Login	22
Specify IPv6 Internet Connections	24
Requirements for Entering IPv6 Addresses	25
Use Auto Detect for an IPv6 Internet Connection	25
Use Auto Config for an IPv6 Internet Connection	27
Set Up an IPv6 6to4 Tunnel Internet Connection	28
Set Up an IPv6 Pass Through Internet Connection	30
Set Up an IPv6 Fixed Internet Connection	30
Set Up an IPv6 DHCP Internet Connection	32
Set Up an IPv6 PPPoE Internet Connection	33
Change the MTU Size	35
4. Optimize Performance	38
Optimize Internet Streaming with QoS	39
Add QoS Rules by Service	40
Add a QoS Rule by Device	41
Edit a QoS Rule	43
Delete a QoS Rule	43
Delete All QoS Rules	44
Improve Network Connections with Universal Plug and Play	44
Wi-Fi Multimedia Quality of Service	46
5. Control Access to the Internet	47
Set Up Parental Controls	48
Allow or Block Access to Your Network	50
Manage Network Access Control Lists	52
Use Keywords to Block Internet Sites	53
Delete Keywords from the Blocked List	54
Block Services from the Internet	54
Schedule When to Block Internet Sites and Services	56
Avoid Blocking on a Trusted Computer	57
Set Up Security Event Email Notifications	58
6. Share a Storage Device Attached to the Router	60
USB Device Requirements	61
Connect a USB Device to the Router	61
Access an Storage Device Connected to the Router	62
Map a USB Device to a Windows Network Drive	63
Back Up Windows Computers with ReadySHARE Vault	63
Back Up Mac Computers with Time Machine	64
Set Up a USB Hard Drive on a Mac	64
Prepare to Back Up a Large Amount of Data	64
Use Time Machine to Back Up onto a Storage Device	65
Control Access to a Storage Device	66
Use FTP Within the Network	68
View Network Folders on a Device	69
Add a Network Folder on a Storage Device	70
Edit a Network Folder on a Storage Device	71
Use the Router as a ReadyDLNA Media Server	72
Approve USB Devices	73
Safely Remove a USB Device	74
7. Access Storage Devices Through the Internet	75
Access Storage Devices Through the Internet	76
Set Up FTP Access Through the Internet	76
Access Storage Devices Through the Internet with FTP	77
Dynamic DNS	77
Your Personal FTP Server	78
Set Up a New Dynamic DNS Account	78
Specify a DNS Account That You Already Created	79
Change the Dynamic DNS Settings	80
Set Up Your Personal FTP Server	81
8. Share a USB Printer	82
Install the Printer Driver and Cable the Printer	83
Download the ReadySHARE Printer Utility	83
Install the ReadySHARE Printer Utility	84
Use the Shared Printer	85
View or Change the Status of a Printer	86
Use the Scan Feature of a Multifunction USB Printer	87
Change NETGEAR USB Control Center Settings	88
Change the NETGEAR USB Control Center Language	88
Specify the Time-out	89
9. Manage Your Network	90
Update the Router Firmware	91
Change the admin Password	92
Recover the admin Password	92
View Router Status	94
Display Internet Port Statistics	94
Check the Internet Connection Status	96
View and Manage Logs of Router Activity	97
Monitor Internet Traffic	98
Custom Static Routes	99
Set Up a Static Route	100
Edit a Static Route	101
Delete a Static Route	101
View Devices Currently on the Network	102
Manage the Router Configuration File	103
Back Up Settings	103
Restore Configuration Settings	103
Erase the Current Configuration Settings	104
Remote Management	105
10. Network Settings	107
View WAN Settings	108
Set Up a Default DMZ Server	109
Change the Router’s Device Name	110
Change the LAN TCP/IP Settings	111
Specify the IP Addresses That the Router Assigns	112
Disable the DHCP Server Feature in the Router	113
Manage Reserved LAN IP Addresses	114
Reserve an IP Address	114
Edit a Reserved IP Address	115
Delete a Reserved IP Address Entry	115
Use the WPS Wizard for WiFi Connections	116
Specify Basic WiFi Settings	117
Change the WiFi Mbps Settings	119
Change the WiFi Password or Security Level	120
Set Up a Guest WiFi Network	121
Control the Wireless Radios	123
Use the WiFi On/Off Button	123
Enable or Disable the Wireless Radios	123
Set Up a Wireless Schedule	124
Specify WPS Settings	125
Use the Router as a Wireless Access Point	126
11. Use VPN to Access Your Network	128
Set Up a VPN Connection	129
Specify VPN Service in the Router	130
Install OpenVPN Software on Your Computer	130
Use a VPN Tunnel	132
Use VPN to Access the Router’s USB Device and Media	134
Use VPN to Access Your Internet Service at Home	134
Set Up VPN Client Internet Access in the Router	134
Block VPN Client Internet Access in the Router	135
Use a VPN Tunnel to Access Your Internet Service at Home	136
12. Specify Internet Port Settings	137
Set Up Port Forwarding to a Local Server	138
Add a Custom Port Forwarding Service	139
Edit a Port Forwarding Service	140
Delete a Port Forwarding Entry	140
Application Example: Make a Local Web Server Public	141
How the Router Implements the Port Forwarding Rule	141
Set Up Port Triggering	142
Add a Port Triggering Service	142
Disable Port Triggering	143
Application Example: Port Triggering for Internet Relay Chat	144
13. Troubleshooting	146
Quick Tips	147
Sequence to Restart Your Network	147
Check Ethernet Cable Connections	147
Wireless Settings	147
Network Settings	147
Troubleshoot with the LEDs	148
Standard LED Behavior When the Router Is Powered On	148
Power LED Is Off or Blinking	148
Power LED Stays Amber	148
LEDs Never Turn Off	149
Internet or Ethernet Port LEDs Are Off	149
WiFi LED Is Off	149
Cannot Log In to the Router	149
Cannot Access the Internet	150
Troubleshoot PPPoE	151
Troubleshoot Internet Browsing	152
Changes Not Saved	153
Wireless Connectivity	153
Troubleshoot Your Network Using the Ping Utility	153
Test the LAN Path to Your Router	154
Test the Path from Your Computer to a Remote Device	154
A. Supplemental Information	157
Factory Settings	158