Netgear WNR2500 User Manual - Page 130

Wireless Connectivity, Troubleshoot Your Network Using the Ping Utility

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N450 Wireless Router WNR2500 • When you enter configuration settings on a screen, always click the Apply button before you move to another screen or tab, or your changes are lost. • Click the Refresh or Reload button in the web browser. The changes might have occurred, but the old settings might be in the web browser's cache. Wireless Connectivity If you are having trouble connecting wirelessly to the router, try to isolate the problem. • Does the wireless device or computer that you are using find your wireless network? If not, check the WiFi LED on the front of the router. It should be lit. If it is not, you can press the WiFI On/Off button on the front of the router to turn the router's wireless radio back on. If you disabled the router's SSID broadcast, your wireless network is hidden and does not display in your wireless client's scanning list. By default, SSID broadcast is enabled. • Does your wireless device support the security that you are using for your wireless network (WEP, WPA, or WPA2)? • If you want to view the wireless settings, select BASIC > Wireless Settings. For more information, see Basic Wireless Settings on page 28. If your wireless device finds your network, but the signal strength is weak, check these conditions: • Is your router too far from your computer, or too close? Place your computer near the router, but at least 6 feet (2 meters) away, and see whether the signal strength improves. • Is your wireless signal blocked by objects between the router and your computer? Troubleshoot Your Network Using the Ping Utility Most network devices and routers contain a ping utility that sends an echo request packet to the designated device. The device then responds with an echo reply. You can troubleshoot a network by using the ping utility on your computer or workstation. Test the LAN Path to Your Router You can ping the router from your computer to verify that the LAN path to your router is set up correctly.  To ping the router from a computer running Windows: 1. From the Windows toolbar, click the Start button and select Run. 2. In the field provided, type ping followed by the IP address of the router, as in this example: ping www.routerlogin.net Troubleshooting 130

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Troubleshooting
130
N450 Wireless Router WNR2500
•
When you enter configuration settings on a screen, always click the
Apply
button before
you move to another screen or tab, or your changes are lost.
•
Click the
Refresh
or
Reload
button in the web browser. The changes might have
occurred, but the old settings might be in the web browser’s cache.
Wireless Connectivity
If you are having trouble connecting wirelessly to the router, try to isolate the problem.
•
Does the wireless device or computer that you are using find your wireless network?
If not, check the WiFi LED on the front of the router. It should be lit. If it is not, you can
press the
WiFI On/Off
button on the front of the router to turn the router’s wireless radio
back on.
If you disabled the router’s SSID broadcast, your wireless network is hidden and does not
display in your wireless client’s scanning list. By default, SSID broadcast is enabled.
•
Does your wireless device support the security that you are using for your wireless
network (WEP, WPA, or WPA2)?
•
If you want to view the wireless settings, select
BASIC > Wireless Settings
. For more
information, see
Basic Wireless Settings
on page
28.
If your wireless device finds your network, but the signal strength is weak, check these
conditions:
•
Is your router too far from your computer, or too close? Place your computer near the
router, but at least 6 feet (2 meters) away, and see whether the signal strength improves.
•
Is your wireless signal blocked by objects between the router and your computer?
Troubleshoot Your Network Using the Ping Utility
Most network devices and routers contain a ping utility that sends an echo request packet to
the designated device. The device then responds with an echo reply. You can troubleshoot a
network by using the ping utility on your computer or workstation.
Test the LAN Path to Your Router
You can ping the router from your computer to verify that the LAN path to your router is set up
correctly.
To ping the router from a computer running Windows:
1.
From the Windows toolbar, click the
Start
button and select
Run
.
2.
In the field provided, type
ping
followed by the IP address of the router, as in this example:
ping www.routerlogin.net