Nikon 9282 User Manual - Page 141

Problem Possible Cause • A connection error or scanner hardware malfunction has occurred - Turn the scanner and computer off and disconnect the scan- ner from the computer. Wait five seconds, then turn the scanner on again. If the status LED flashes rapidly, a hard- ware malfunction has occurred. Contact your retailer or Nikon service representative for advice. If the status LED blinks slowly at first and then glows steadily, turn the scan- ner off and reconnect it to your computer, then start your The status LED flashes rapidly (scanner connected to computer) computer and turn the scanner on. If the status LED flashes rapidly after the scanner is reconnected and turned on, there may be a problem with the interface between the scanner and the computer. Try the following measures to resolve the problem: • Disconnect all other devices that use same interface as the scanner 8 • Re-install Nikon Scan 148 • Update the device drivers for the USB or IEEE 1394/ - Firewire interface (Windows only) • Update the device drivers for your scanner (Windows only) 29 The quality of scanned images is poor • The film is not properly inserted Eject and re-insert film. • The film was moved during scanning or scanner was 112 subjected to shock or vibration Do not use the scanner where it will be subject to shock or 6 vibration. Failure to observe this precaution could result in malfunction. • Settings are improperly adjusted in Nikon Scan Refer to the Nikon Scan 3 Software Manual for information on adjusting scanner settings, or try resetting scanner set- 88 tings to factory defaults. 131