Nokia 8270 Nokia 8270 User Guide in English - Page 120

• Troubleshooting, voice mailbox with your

Page 120 highlights

Reference information • TROUBLESHOOTING This section provides a table that lists some of the most commonlyencountered problems and provides possible solutions. My phone isn't charging. My phone isn't making/ answering calls. I can't listen to my voice messages. The charger and the phone Securely connect the charger are not properly connected. to the phone. The charger is not properly Ensure that the charger is plugged in. plugged in correctly. The battery may be too hot Allow the battery to return or cold. to room temperature before charging. The battery is not charged. Charge the battery. The signal strength is poor. If you are indoors, move toward a window. You don't have voice mail Call your wireless service service. provider. You have not set up your voice mailbox with your service provider. Call your wireless service provider. You have not saved your Refer to "Set up your voice voice mail number in your mailbox" on "Set up your phone. voice mailbox" on page 28. The voice mail number you Call your wireless service have saved is incorrect. provider. You have forgotten your password or are entering it incorrectly. Call your wireless service provider. [ 109 ]

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[ 109 ]
Reference information
• TROUBLESHOOTING
This section provides a table that lists some of the most commonly-
encountered problems and provides possible solutions.
My phone
isn’t
charging.
The charger and the phone
are not properly connected.
Securely connect the charger
to the phone.
The charger is not properly
plugged in.
Ensure that the charger is
plugged in correctly.
The battery may be too hot
or cold.
Allow the battery to return
to room temperature before
charging.
My phone
isn’t
making/
answering
calls.
The battery is not charged.
Charge the battery.
The signal strength is poor.
If you are indoors, move
toward a window.
I can’t
listen to
my voice
messages.
You don’t have voice mail
service.
Call your wireless service
provider.
You have not set up your
voice mailbox with your
service provider.
Call your wireless service
provider.
You have not saved your
voice mail number in your
phone.
Refer to “Set up your voice
mailbox” on “Set up your
voice mailbox” on page 28.
The voice mail number you
have saved is incorrect.
Call your wireless service
provider.
You have forgotten your
password or are entering
it incorrectly.
Call your wireless service
provider.