Nokia NBB5005000 Installation Guide - Page 37

Troubleshooting

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3 Troubleshooting This chapter provides troubleshooting tips, problems, and solutions related to installations. Gateway Not Receiving Power Problem Power cord is not properly plugged in. Solution Check cord. Make sure it is properly seated at both ends. Problem Power supply not providing power. Solution Check power source. If the source has no power, take appropriate action such as inserting a new fuse or resetting the circuit breaker. Unable to Log In to the Console Port-No Error Message Two computers (using terminal-emulation programs) or terminals should be able to communicate back to back in the same way that the terminal communicates with the gateway. If this is not possible with your computer or terminal, the problem is with the terminal or cable and not with the gateway. Problem No console connection to the gateway. Solution For information about how to create a console connection, see "Connecting the Console Port" on page 26. Nokia 5i and 10i Installation Guide 37

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Nokia 5i and 10i
Installation Guide
37
3
Troubleshooting
This chapter provides troubleshooting tips, problems, and solutions related to
installations.
Gateway Not Receiving Power
Problem
Power cord is not properly plugged in.
Solution
Check cord. Make sure it is properly seated at both ends.
Problem
Power supply not providing power.
Solution
Check power source. If the source has no power, take appropriate
action such as inserting a new fuse or resetting the circuit breaker.
Unable to Log In to the Console Port—No Error Message
Two computers (using terminal-emulation programs) or terminals should be
able to communicate back to back in the same way that the terminal
communicates with the gateway. If this is not possible with your computer or
terminal, the problem is with the terminal or cable and not with the gateway.
Problem
No console connection to the gateway.
Solution
For information about how to create a console connection, see
“Connecting the Console Port”
on page 26.