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Oki C7300 C7100/C7300/C7500 User's Guide: Macintosh - Page 170

Check the duplex unit., Open the front cover, then slide out the duplex unit.

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7. Check the duplex unit. a. Open the front cover, then slide out the duplex unit. 170 > C7100/C7300/C7500 Troubleshooting

Section	Page
Notes, Cautions and Warnings	3
Contents	4
Introduction	8
Model Summary	8
Features	9
How to use this manual	10
Online usage	10
Printing Pages	11
Getting Started	12
Unpacking	12
CD-ROM disk contents	13
CD1 - Drivers, Software Utilities	13
CD2 - Manuals	13
Printer location	14
Printer components	15
Setting up	18
Packaging and protective sheet removal	18
Toner cartridge installation	22
Loading paper	26
Manual feed	30
Power connection	31
Control panel	32
Menu settings	34
Changing the display language	34
Printing the MenuMap	35
Media settings	36
Selecting paper feed	36
Selecting the paper size	37
Selecting the media type and weight	38
Media recommendations	39
Paper	39
Envelopes	40
Labels	40
Paper feed and exit	41
Paper Sizes	41
Paper weights and media settings	42
Printer settings	43
Confirming current settings	43
Changing the settings	43
List of user menu settings	44
Print Jobs Menu This menu only appears if the hard disk drive is installed.	44
Information Menu	44
Test Print Menu	45
Shutdown Menu	45
Print Menu The default settings are bold face.	45
Media Menu The default settings are bold.	47
Color Menu The default settings are bold.	49
System Configuration Menu The default settings are bold.	51
PCL Emulation Menu The default settings are bold.	54
PPR Emulation Menu The default settings are bold.	57
FX Emulation Menu The default settings are bold.	60
Parallel Menu The default settings are bold.	63
USB Menu The default settings are bold.	64
Network Menu This menu only appears if a network card is installed. The default settings are bold.	64
Memory Menu The default settings are bold.	65
Disk Maintenance Menu The default settings are bold.	66
System Adjust Menu The default settings are bold.	67
Maintenance Menu The default settings are bold.	68
Usage Menu The default settings are bold.	69
List of administrator menu settings	70
OP Menu The default settings are bold.	70
Color Menu The default settings are bold.	72
Block Device Menu The default settings are bold.	72
Peak Power Control Menu The default settings are bold.	72
Setting color tuning from the front panel	73
Switching off	76
Interfaces	77
Macintosh OS 8.69.2.2	79
Printer Driver	79
Adjusting DRIVER options	79
Change PostScript® Printer Description (PPD) File	79
Installable Options: Available Tray	81
Installable Options: Duplex	82
Installable Options: Hard Disk	83
Installable Options: Memory Configuration	84
Macintosh OS 8.6-9.2.2	85
Operation	85
Color Print Matching	85
Factors that affect the appearance of prints	85
Choosing a Color Matching Method	88
RGB or CMYK?	88
Matching Photographic Images	88
Matching Specific Colors	89
Printing Vivid Colors	89
OKI Driver Options	90
Color Option	90
Job Option	97
Job Option List	99
Job Accounting	100
Job Type	102
General Printing Directions	111
Multiple Pages on One Sheet	111
Duplex	112
Collating	114
Macintosh OS 10.1.5	116
Printer Drivers	116
Adjusting options	116
Macintosh OS 10.1.5	117
Operation	117
Color Print Matching	117
Factors that affect the appearance of prints	117
Monitor Color Profile Select	118
Color Profile Select	120
Choosing a Color Matching Method	123
RGB or CMYK?	123
Matching Photographic Images	123
Matching Specific Colors	124
Printing Vivid Colors	124
Oki Driver Options	125
OKI Printer Features	125
General Printing Directions	136
Multiple Pages on One Sheet	136
Duplex	137
Collating	138
Mac OS 8.6-9.2.2 Utilities	140
General Information	141
Storage Device Manager	141
Installation Procedures	142
Storage Device Manager Operation	144
Open SDM	144
SDM Options	146
SDM Menu Items	147
File Menu	147
Utilities Menu	147
Fonts Downloader	153
Color Swatch Utility	153
Open Color Swatch	153
Create a Custom Swatch	154
OkiNet Utility for EtherTalk	155
Rename Printer/Zone	155
Change Parse Type	157
Print Config	157
Check Print Server Status	158
Configure Printer Type	158
Reset/Restore	159
Mac OS 10.1.5 Utility	160
Troubleshooting	161
LCD messages	161
Paper jams	165
Parallel transmission mode	172
Problem solving	173
Paper feed problems.	173
Paper jam has been cleared, but printer does not print.	173
Problems printing from Macintosh	174
Cannot configure for USB connection.	174
Cannot print.	174
Application error or general protection fault is displayed.	176
Printing is slow.	176
Printer requests paper size change to continue printing.	177
Problems with poor quality printing	177
Miscellaneous problems	180
The power is on, but the printer does not go online.	180
Print processing does not start.	180
Print processing cancels.	180
Printer makes a strange noise.	180
An asterisk (*) symbol appears on the display, repeatedly moving across the first line then the s...	181
Printer takes a long time to start printing.	181
Toner rubs off when you rub the printed surface.	181
Maintenance	183
Adding Paper	183
Changing the toner cartridge	186
Changing the image drum	193
Changing the transfer belt	196
Changing the fuser unit	201
Cleaning the LED heads	204
Transporting the printer	206
Accessories	208
OkiLAN 6200e Plus network Print server	208
Additional memory	209
Installing additional memory	211
Internal hard disk	214
Duplex unit	217
Additional paper trays	218
Specifications	220
Consumables	224
Toner	224
Drums	224
Fuser Units	225
Transfer Belt	225
OKI® Print Media	226
Factory Default Settings	228
Print menu	228
Media menu	228
Color menu	230
System Config menu	231
PCL Emulation menu	231
PPR Emulation menu	232
FX Emulation menu	232
Parallel menu	233
USB menu	233
Network menu	233
Memory menu	235
Disk Maintenance menu	235
System Adjust menu	235
Maintenance menu	236

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170 > C7100/C7300/C7500 Troubleshooting

7. Check the duplex unit.

Open the front cover, then slide out the duplex unit.