Onkyo HT-S570 Owner Manual - Page 35

Troubleshooting Check the following guide for the possible cause of a problem before contacting service. Refer also to the respective instruction manuals of the connected components and TV. Amplifier Symptoms The AV receiver doesn't switch on. Power shuts off immediately after power on. The buttons on the remote controller and AV receiver do not operate. No sound is reproduced. No sound or very little sound is reproduced from the center speaker. Hum, low-frequency noise. Rough or scratchy sound. High range is not clear. No sound or very low volume from subwoofer. No picture appears on the TV screen. The sound of the playback source is not heard. Causes • The power cord is disconnected. • There is external noise interfering with the computer circuits of the AV receiver. • Amplifier protection circuitry has been activated. • Power supply fluctuations or other abnormalities such as static electricity may interrupt correct operation. • The muting function is activated. • The AV receiver is not properly connected. • Input selector is not set properly. • Headphones are connected. • The input signal format is set to "PCM" or "DTS". • The speakers are not properly connected. • The listening mode is set to "Stereo" or "Orchestra". • The volume level of the center speaker ("Center") is set to minimum. • A speaker configuration without the center speaker is selected. • The placement of the audio connection cables on the rear panel is incorrect. • Treble control too high. • Subwoofer mode is set to "Off". • Subwoofer mode setting is improper. • The TV is not set to receive the output signals from the AV receiver. • The video cable is not connected securely. • Only the S video connection is made. • Another input source is selected. Remedies • Check the connection of the power cord. • Disconnect the power cord, then connect it again. • Contact your Onkyo Service Center. • Disconnect the power cord, then connect it again. • Deactivate the muting function. • Check the connections to the AV receiver. • Set to correct input source. • Decrease the volume, then disconnect the headphones. • Set the input signal format to "Auto". • Check the speaker connections. • No sound is reproduced from the center speaker when the listening mode is "Stereo" or "Orchestra". • Adjust the volume level of the center speaker. • Check that the selected speaker configuration includes the center speaker. • Adjust the placement of the cable to reduce hum. • Use audio adjust function to cut the treble response. • Check the subwoofer mode setting. • Check the subwoofer mode setting. • Set the TV to the AV receiver's input. • Check the connections between the AV receiver and TV set. • Also make video connection. Check the TV's video input and AV receiver's output signal. • Select the appropriate input source. Pages 17 17 - - 24 10, 11 17, 21 24 26 13 29 20, 26 18 - 30 20 20 - 10 10, 11 17, 21 The buttons on the AV receiver operate but the buttons on the remote controller do not operate. • Any wrong mode button is pressed. • No batteries are inserted in the remote controller. • The batteries are worn out. • The remote controller is not pointed at the remote sensor of the AV receiver. • The remote controller is too far from the AV receiver. • Press the appropriate mode control button. • Insert new batteries. • Replace with new batteries. • Point the remote controller at the remote sensor of the AV receiver. • Operate the remote controller within 16 feet (5 m). 33-34 5 5 5 5 Remote controller 35