Palm I705 Handbook - Page 213

Frequently Asked Questions

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APPENDIX B Frequently Asked Questions If you encounter a problem with your handheld, do not call Technical Support until you have reviewed the following list of frequently asked questions, and you have also reviewed the following: s The README file located in the folder where you installed the Palm™ Desktop software on Windows your computer or on your installation CD for Macintosh users s The Palm Desktop online Help s The Palm Desktop software for the Macintosh User's Guide located in the Documentation folder on your installation CD s The "Palm Support Assistant" knowledgebase, accessible at www.palm.com under the Support section s The most recent Palm™ i705 handheld HelpNotes on your regional web site If you are still having problems, contact Technical Support. See the Customer Support card that comes with your handheld, or go to www.palm.com. NOTE Thousands of third-party add-on applications have been written for the Palm OS® handhelds. Unfortunately, we are not able to support such a large number of third-party applications. If you are having a problem with a third-party application, please contact the developer or publisher of that software. 203

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203
APPENDIX B
Frequently Asked Questions
If you encounter a problem with your handheld, do not call Technical Support
until you have reviewed the following list of frequently asked questions, and you
have also reviewed the following:
■
The README file located in the folder where you installed the Palm™ Desktop
software on Windows your computer or on your installation CD for Macintosh
users
■
The Palm Desktop online Help
■
The Palm Desktop software for the Macintosh User’s Guide located in the
Documentation folder on your installation CD
■
The “Palm Support Assistant” knowledgebase, accessible at
www.palm.com
under the Support section
■
The most recent Palm™ i705
handheld HelpNotes on your regional web site
If you are still having problems, contact Technical Support. See the Customer
Support card that comes with your handheld, or go to
www.palm.com
.
NOTE
Thousands of third-party add-on applications have been written for the Palm
OS
®
handhelds. Unfortunately, we are not able to support such a large number of
third-party applications.
If you are having a problem with a third-party application,
please contact the developer or publisher of that software.