Home » Panasonic Manuals » Security Cameras » Panasonic BB-HCM403A » Manual Viewer

Panasonic BB-HCM403A Operating Instructions - Page 16

Error Message, Cause and Remedy - network camera recorder

View all Panasonic BB-HCM403A manuals

Add to My Manuals
Save this manual to your list of manuals

Page 16 highlights

Operating Instructions • The refresh interval may change depending on the network condition, PC performance and what object you view. SD memory recording, using IPsec or enabling Motion Detection will also increase the refresh interval. • When displaying video (Motion JPEG), the camera allows up to 30 simultaneous accesses. The 31st user trying to access will see a gray screen. The Buffered Image page is also limited to a maximum of 30 simultaneous accesses. • To reduce the data traffic, the video can be automatically changed to refreshing still images on the General User page (see page 80). • To display the Single Camera page directly, add it to the [Favorites] on the web browser. • To view dark images, enable color night view mode on the Camera Setup page (see page 70). The image will be brighter, but the refresh interval may increase (1 frame a second at maximum) and image quality may decrease in a dark place. (See page 70). • The following error messages can be displayed. Error Message Cause and Remedy The operation time has Images cannot be displayed outside the Operation ended. Time (see page 137). The maximum number of accesses has been exceeded. The camera allows a maximum of 30 simultaneous accesses when the Refresh Interval is set to [Motion] and when accessing the Buffered Image page. Users who try to access the camera when the maximum number of access has already be reached will see a gray screen. To view camera images, wait, then click the Refresh button on your browser. If viewing the Single Camera page, you can also switch to still images. 16

Section	Page
Main Features	2
Table of Contents	5
1 Camera Monitoring 8	5
1.1 Feature Locations 8	5
1.1.1 Front View 8	5
1.1.2 Side View 9	5
1.1.3 Bottom View 9	5
1.2 How to Turn on the Camera 10	5
1.3 Accessing the Camera 11	5
1.3.1 To Access the Camera in IPv6 13	5
1.4 Viewing the Single Camera page 15	5
1.4.1 Displaying the Banner 18	5
1.4.2 Zooming In and Out 19	5
1.4.3 Auto Centering the Image (Click to Center) 20	5
1.4.4 Tilt Operation 21	5
1.4.5 Capturing a Still Image 22	5
1.4.6 Using the Operation Bar 23	5
1.4.7 Setting the Home Position (the administrator only) 24	5
1.5 Listening to Camera Audio and Talking through the Camera 25	5
1.6 Viewing the Multi-Camera page 27	5
1.7 Viewing the Buffered Image page 29	5
1.7.1 Deleting Buffered Images 31	5
1.8 Viewing Still Images on Your Cell Phone 32	5
1.8.1 Enabling or Disabling the Buffer/Transfer on your Cell Phone 34	5
2 Using the Camera's Basic Features 35	5
2.1 Setup Page of the Camera 35	5
2.2 Connecting the Camera to Your IPv4 Network 38	5
2.3 Connecting the Camera to Your IPv6 Network 43	5
2.4 What is IPsec? 47	5
2.5 Encrypting the Camera Image in Transport Mode 50	5
2.6 Encrypting the Camera Image in Tunnel Mode 53	5
2.7 Using UPnP™ (Universal Plug and Play) 57	5
2.7.1 Connecting the Camera to a Router that Supports UPnP™ (IPv4 Only) 58	5
2.7.2 Connecting the Camera to a Router that Does Not Support UPnP™ (IPv4 Only) 58	5
2.8 Registering with the DynamicDNS Service 60	5
2.8.1 DynamicDNS Service (IPv4/IPv6) 65	6
2.9 Setting the Date and Time 67	6
2.10 Changing Camera Settings 70	6
2.11 Adjusting Audio 73	6
3 Registering Users 75	6
3.1 Changing the Authentication Setting and Administrator User Name and Password 75	6
3.2 Logging in to the Camera 79	6
3.3 Creating, Modifying or Deleting General Users 80	6
4 Buffering or Transferring Images 83	6
4.1 Procedures of Buffering or Transferring Images 83	6
4.2 Buffering or Transferring Images by Timer 84	6
4.3 Buffering or Transferring Images by Alarm Signal 94	6
4.4 Buffering or Transferring Images by Motion Detection Signal 106	6
4.5 Transferring Camera Images in Transport Mode 118	6
4.6 Transferring Camera Images in Tunnel Mode 119	6
4.7 Setting the Motion Detection 120	6
4.8 Setting Alarm Log Notification 124	6
4.9 Using the SD Memory Card 127	6
4.9.1 Format the SD Memory Card 129	6
4.9.2 Start the SD Memory Recording 130	6
4.9.3 Stop the SD Memory Recording 131	6
5 Using Other Features 132	6
5.1 Changing Initial Settings on the Single Camera page or the Multi-Camera page 132	6
5.2 Configuring Multiple Cameras 135	6
5.3 Specifying Operation Time 137	6
5.4 Controlling External Output 139	6
5.5 Changing the Indicator Display 140	6
6 Camera Maintenance 141	6
6.1 Maintenance page 141	6
6.1.1 Confirming the Status 142	7
6.1.2 Confirming Session Status 142	7
6.1.3 Confirming Alarm Logs 143	7
6.1.4 Restarting the Camera 144	7
6.1.5 Updating the Camera Firmware 145	7
6.1.6 Creating the Configuration File 147	7
6.1.7 Loading Settings from a Configuration File 148	7
6.1.8 Resetting the Camera to Factory Default 149	7
6.2 Support page 150	7
6.2.1 The Help page 150	7
6.2.2 Product Information 150	7
6.2.3 Support Information 150	7
6.3 External I/O 151	7
7 Other Information 153	7
7.1 FACTORY DEFAULT RESET Button 153	7
7.2 Cleaning 154	7
7.3 Setting an IP Address on Your PC 155	7
7.4 Using Setup Program 156	7
7.5 Setting Your PC 162	7
7.5.1 Setting Proxy Server Settings on a Web Browser 162	7
7.5.2 Setting UPnP™ to Display Camera Shortcut in My Network Places 165	7
7.5.3 Setting the Internet Temporary File Setting on the Web Browser 165	7
7.6 Default Setting List 166	7
7.7 ASCII Character Table 176	7
7.8 File Size and Number of Buffered Images 177	7
7.9 Number of Images on the SD Memory Card 178	7
7.10 Specifications 179	7
8 Index 182	7
1 Camera Monitoring	8
1.1 Feature Locations	8
1.1.1 Front View	8
1.1.2 Side View	9
1.1.3 Bottom View	9
1.2 How to Turn on the Camera	10
1.3 Accessing the Camera	11
1.3.1 To Access the Camera in IPv6	13
1.4 Viewing the Single Camera page	15
1.4.1 Displaying the Banner	18
1.4.2 Zooming In and Out	19
1.4.3 Auto Centering the Image (Click to Center)	20
1.4.4 Tilt Operation	21
1.4.5 Capturing a Still Image	22
1.4.6 Using the Operation Bar	23
1.4.7 Setting the Home Position (the administrator only)	24
1.5 Listening to Camera Audio and Talking through the Camera	25
1.6 Viewing the Multi-Camera page	27
1.7 Viewing the Buffered Image page	29
1.7.1 Deleting Buffered Images	31
1.8 Viewing Still Images on Your Cell Phone	32
1.8.1 Enabling or Disabling the Buffer/Transfer on your Cell Phone	34
2 Using the Camera's Basic Features	35
2.1 Setup Page of the Camera	35
2.2 Connecting the Camera to Your IPv4 Network	38
2.3 Connecting the Camera to Your IPv6 Network	43
2.4 What is IPsec?	47
2.5 Encrypting the Camera Image in Transport Mode	50
2.6 Encrypting the Camera Image in Tunnel Mode	53
2.7 Using UPnPTM (Universal Plug and Play)	57
2.7.1 Connecting the Camera to a Router that Supports UPnPTM (IPv4 Only)	58
2.7.2 Connecting the Camera to a Router that Does Not Support UPnPTM (IPv4 Only)	58
2.8 Registering with the DynamicDNS Service	60
2.8.1 DynamicDNS Service (IPv4/IPv6)	65
2.9 Setting the Date and Time	67
2.10 Changing Camera Settings	70
2.11 Adjusting Audio	73
3 Registering Users	75
3.1 Changing the Authentication Setting and Administrator User Name and Password	75
3.2 Logging in to the Camera	79
3.3 Creating, Modifying or Deleting General Users	80
4 Buffering or Transferring Images	83
4.1 Procedures of Buffering or Transferring Images	83
4.2 Buffering or Transferring Images by Timer	84
4.3 Buffering or Transferring Images by Alarm Signal	94
4.4 Buffering or Transferring Images by Motion Detection Signal	106
4.5 Transferring Camera Images in Transport Mode	118
4.6 Transferring Camera Images in Tunnel Mode	119
4.7 Setting the Motion Detection	120
4.8 Setting Alarm Log Notification	124
4.9 Using the SD Memory Card	127
4.9.1 Format the SD Memory Card	129
4.9.2 Start the SD Memory Recording	130
4.9.3 Stop the SD Memory Recording	131
5 Using Other Features	132
5.1 Changing Initial Settings on the Single Camera page or the Multi-Camera page	132
5.2 Configuring Multiple Cameras	135
5.3 Specifying Operation Time	137
5.4 Controlling External Output	139
5.5 Changing the Indicator Display	140
6 Camera Maintenance	141
6.1 Maintenance page	141
6.1.1 Confirming the Status	142
6.1.2 Confirming Session Status	142
6.1.3 Confirming Alarm Logs	143
6.1.4 Restarting the Camera	144
6.1.5 Updating the Camera Firmware	145
6.1.6 Creating the Configuration File	147
6.1.7 Loading Settings from a Configuration File	148
6.1.8 Resetting the Camera to Factory Default	149
6.2 Support page	150
6.2.1 The Help page	150
6.2.2 Product Information	150
6.2.3 Support Information	150
6.3 External I/O	151
7 Other Information	153
7.1 FACTORY DEFAULT RESET Button	153
7.2 Cleaning	154
7.3 Setting an IP Address on Your PC	155
7.4 Using Setup Program	156
7.5 Setting Your PC	162
7.5.1 Setting Proxy Server Settings on a Web Browser	162
7.5.2 Setting UPnP™ to Display Camera Shortcut in My Network Places	165
7.5.3 Setting the Internet Temporary File Setting on the Web Browser	165
7.6 Default Setting List	166
7.7 ASCII Character Table	176
7.8 File Size and Number of Buffered Images	177
7.9 Number of Images on the SD Memory Card	178
7.10 Specifications	179
A	182
B	182
C	182
D	182
E	182
F	182
G	182
H	182
I	182
L	182
M	182
N	182
O	182
P	182
R	182
S	182
T	182
U	183
V	183
Z	183