Panasonic KX-FPG391 Plain Paper Fax - Page 94

10. Help

92

For Fax Advantage assistance, call 1-800-435-7329.

10.1 Error messages

–

Reports

If a problem occurs during fax transmission or

reception, one of the following messages will be

printed on the sending and journal reports (page

54).

COMMUNICATION ERROR

(Code: 40-42, 46-72, FF)

L

A transmission or reception error occurred.

Try again or check with the other party.

COMMUNICATION ERROR

(Code: 43, 44)

L

A line problem occurred. Connect the

telephone line cord to a different jack and try

again.

L

An overseas transmission error occurred. Try

using the overseas mode (feature #23 on

page 76).

DOCUMENT JAMMED

L

The document is jammed. Remove the

jammed document (page 105).

ERROR-NOT YOUR UNIT

(Code: 54, 59, 70)

L

A transmission or reception error occurred

because of a problem with the other party

’

s

fax machine. Check with the other party.

JUNK FAX PROH. REJECT

L

The junk fax prohibitor feature of this unit

rejected fax reception.

MEMORY FULL

L

The memory is full of received documents

due to a lack of recording paper or a

recording paper jam. Install paper (page 17)

or clear the jammed paper (page 102).

NO DOCUMENT

L

The document was not fed into the unit

properly. Re-insert the document and try

again.

OTHER FAX NOT RESPONDING

L

The other party

’

s fax machine is busy or has

run out of recording paper. Try again.

L

The other party

’

s fax machine rang too many

times. Send the fax manually (page 53).

L

The other party

’

s machine is not a fax

machine. Check with the other party.

L

The number you dialed is not in service.

PRESSED THE STOP KEY

L{

STOP

}

was pressed, and fax transmission

or reception was canceled.

OK

L

Fax transmission or reception was

successful.

10.2 Error messages

–

Display

If the unit detects a problem, one or more of the

following messages will appear on the display.

10.2.1 Base unit

—————————————————————

ALL MAILBOX FULL

L

There is no room left in memory to record

voice messages, or the number of recorded

messages has reached 64. Erase

unnecessary messages (page 68, 70).

—————————————————————

BUSY

L

The called handset is in use.

L

The handset you tried to copy phone book

items to is in use.

L

The handset you are calling is too far from the

base unit.

L

Privacy mode is turned ON for the call you

tried to join (page 51).

—————————————————————

CALL SERVICE

L

There is something wrong with the unit.

Contact our service personnel.

—————————————————————

CHECK DOCUMENT

L

The document was not fed into the unit

properly. Re-insert the document. If

misfeeding occurs frequently, clean the

document feeder rollers (page 105) and try

again.

L

Attempted to send a document longer than

600 mm (23

5

/

8

"). Press

{

STOP

}

to remove

the document. Divide the document into two

or more sheets, and try again.

—————————————————————

CHECK MEMORY

L

The base unit memory (telephone numbers,

parameters, etc.) has been erased. Re-

program.

Section	Page
Location of Controls	2
Location of Controls	2
Location of controls	3
Important Information	5
Safety Instructions	5
Important safety instructions	5
For Best Performance	7
For best performance	7
Expanding Your Phone	8
Expanding your phone	8
Expanding your phone	8
Table of Contents	9
Introduction and Installation	11
Accessories	11
1.2 Accessory information	12
Finding the Controls	12
1.3 Description of base unit buttons	12
1.4 Description of handset buttons	13
1.5 Overview	15
Installation (Base Unit)	16
1.6 Ink film	16
1.7 Paper tray	18
1.8 Recording paper	19
Installation (Handset)	19
1.9 Battery installation	20
1.10 Battery replacement	20
1.11 Belt clip	21
1.12 Headset (optional)	21
Preparation	22
Connections and Setup	22
2.1 Connections	22
2.2 Wall mounting the charger	23
2.3 Battery charge	24
2.4 Selecting the way to use your fax machine	25
2.5 Case 1: TAM/FAX (Telephone Answering Machine/Fax)	26
2.6 Case 2: Distinctive Ring (1 phone line with 2 or more phone numbers)	27
2.7 Case 3: TEL ONLY	28
2.8 Case 4: FAX ONLY	30
Help Button	31
2.9 Base unit help function	31
Volume	31
2.10 Adjusting handset volume	31
2.11 Adjusting base unit volume	32
Initial Programming	33
2.12 Date and time	33
2.13 Your logo	34
2.14 Your fax number	36
Telephone	37
Making and Answering Calls	37
3.1 Making phone calls	37
3.2 Answering phone calls	39
Automatic Dialing	39
3.3 Storing names and telephone numbers into the phone book	40
3.4 Making a phone call using the phone book	41
3.5 Editing a stored item	42
3.6 Erasing a stored item	43
3.7 Copying phone book items	43
Caller ID	45
3.8 Caller ID service	45
3.9 Viewing and calling back using caller information	46
3.10 Caller ID number auto edit feature	48
3.11 Erasing caller information	49
3.12 Storing caller information into the phone book	50
Other Features	51
3.13 Intercom	51
3.14 Transferring a call	51
3.15 Conference	53
3.16 Call share	53
3.17 Room monitor feature	54
Fax	55
Sending Faxes	55
4.1 Sending a fax manually	55
4.2 Documents you can send	56
4.3 Sending a fax using the phone book	57
4.4 Broadcast transmission	57
Receiving Faxes	59
4.5 Receiving a fax manually – Auto answer OFF	59
4.6 Receiving a fax automatically – Auto answer ON	60
4.7 Junk fax prohibitor (preventing fax reception from undesired callers)	62
4.8 Storing undesired callers	62
Distinctive Ring	63
Distinctive Ring	63
5.1 Distinctive Ring service from your phone company	63
5.2 Using two or more phone numbers on a single telephone line	63
5.3 Using three or more phone numbers on a single telephone line	63
5.4 Programming the ring pattern assigned for fax	64
Copy	65
Copying	65
6.1 Making a copy	65
Answering Machine	67
Voice Mailbox	67
7.1 Mailbox features	67
Greeting	68
7.2 Recording your greeting message	68
Incoming Messages	69
7.3 Listening to recorded messages using the base unit	69
7.4 Listening to recorded messages using the handset (Remote operation)	71
Memo Message	72
7.5 Leaving a message for others or yourself	72
Remote Operation	73
7.6 Operating from a remote location	73
Programmable Features	76
Features (Base Unit)	76
8.1 Base unit programming	76
8.2 Basic features	77
8.3 Advanced features	78
8.4 Direct commands for base unit programming features	82
Features (Handset)	84
8.5 Handset programming	84
8.6 Direct commands for handset programming features	90
Option	92
Handset Registration	92
9.1 Canceling the handset registration	92
9.2 Re-registering the handset	92
Help	94
Error Messages	94
10.1 Error messages – Reports	94
10.2 Error messages – Display	94
Troubleshooting	99
10.3 When a function does not work, check here	99
Jams	104
10.4 Recording paper jams	104
10.5 Document jams – sending	107
Cleaning	107
10.6 Document feeder/scanner glass cleaning	107
10.7 Thermal head cleaning	108
Caller IQ Feature	110
Caller IQ Feature	110
11.1 openLCR service for the Caller IQ feature	110
11.2 Activate openLCR services (Need to start up)	110
11.3 Available openLCR services	111
11.4 Turning the Caller IQ OFF / ON	112
General Information	113
Printed Reports	113
12.1 Reference lists and reports (Base unit only)	113
Specifications	114
12.2 Technical data about this product	114
FCC and Other Information	116
12.3 FCC and Other Information	116
Limited Warranty	118
12.4 Limited Warranty	118
Customer Services	120

Panasonic KX-FPG391 Plain Paper Fax - Page 94

Help, Error Messages, 10.1 Error messages – Reports, 2.1 Base unit

Page 94 highlights

Panasonic KX-FPG391 Plain Paper Fax - Page 94

Help, Error Messages, 10.1 Error messages – Reports, 2.1 Base unit

Page 94 highlights

Help, Error Messages, 10.1 Error messages – Reports, 2.1 Base unit