Panasonic KX-MB3020 Multi Function Printer - Page 77
Error messages – Display, Display, Cause & Solution
UPC - 092281890845
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11. Help 11.2 Error messages - Display If the unit detects a problem, one or more of the following messages will appear on the display. Display "CALL SERVICE" "CHANGE DRUM" "CHECK DOCUMENT" "CHECK DRUM" "CHECK INSTALL INPUT TRAY #1" "CHECK PAPER" "CHECK PICK UP INPUT TRAY #1" "DIRECTORY FULL" "DRUM LIFE LOW REPLACE SOON" "EMAIL SIZE OVER" "FAX IN MEMORY" Cause & Solution L There is something wrong with the unit. Contact our service personnel. L There is something wrong with the drum cartridge. Replace the drum cartridge and the toner cartridge. L The document was not fed into the unit properly. Remove the document, and then press {Stop} to clear the message. Re-insert the document. If misfeeding occurs frequently, clean the document feeder rollers (page 97) and try again. L The drum cartridge is not inserted properly. Re-insert it correctly (page 10). L The paper input tray is not installed correctly. Pull out the paper input tray and re-insert it. Note: L "#1": Standard input tray L "#2": Lower input tray L "#1+#2": Standard input tray and lower input tray L The recording paper size setting and/or the loaded recording paper is not appropriate. - The recording paper size is not the same as the size selected for copy. - The recording paper size is not the same as the size selected when printing from the PC. - The recording paper size is not the same as the size selected for receiving a fax (KX-MB3020 only). Change the recording paper size setting (feature #380 on page 57 or feature #382 on page 57), and load the appropriate recording paper. L Recording paper was not fed into the unit properly. Load the paper again (page 94). Note: L "#1": Standard input tray L "#2": Lower input tray L There is no space to store new items in navigator directory. Erase unnecessary items (page 43). L The drum life is near to an end. Replace the drum cartridge as soon as possible. L When performing scan to email address, the total file size of scanned data exceeded the file size limitation. Divide the document into sections. L The unit has a document in memory. See the other displayed message instructions to print out the document. For fax memory capacity, see page 99. L If the PC fax setting (feature #442 on page 62) is set to "ALWAYS", - check the connection between the computer and the unit. - check that the computer is turned ON. L If the fax preview mode (feature #448 on page 50) is set to "ON", - view, print or save the received fax documents, and then erase the unnecessary documents (page 50). - turn the setting to "OFF". The fax documents stored in memory will be printed automatically. For assistance, please visit http://www.panasonic.com/help 77