Panasonic KX-TG133CSK Operating Instructions - Page 52

Problem, Cause/solution, Call Display/Talking Call Display, For assistance

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Useful Information Problem Cause/solution Noise is heard, sound cuts in and out. R You are using the handset or base unit in an area with high electrical interference. Re-position the base unit and use the handset away from sources of interference. R Move closer to the base unit. R If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details. The handset or base unit does not ring. R The ringer volume is turned off. Adjust the ringer volume (page 15, 29). R Night mode is turned on. Turn it off (page 15, 33). I cannot make a call. R The dialing mode may be set incorrectly. Change the setting (page 13). I cannot make long distance calls. R Make sure that you have long distance service. Call Display/Talking Call Display Problem Cause/solution Caller information is not displayed. R You must subscribe to Call Display service. Contact your phone service provider for details. R If your unit is connected to any additional telephone equipment such as a Call Display box or cordless telephone line jack, plug the unit directly into the wall jack. R If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details. R The name display service may not be available in some areas. Contact your phone service provider for details. R Other telephone equipment may be interfering with this unit. Disconnect the other equipment and try again. Caller information is displayed or announced late. R Depending on your phone service provider, the unit may display or announce the caller's information at the 2nd ring or later. R Move closer to the base unit. Caller information is not announced. R The ringer volume is turned off. Adjust the ringer volume (page 29). R The Talking Call Display feature is turned off. Turn it on (page 29). R The number of rings for the answering system is set to "2 rings" or "Toll saver". Select a different setting (page 45). R If the base unit and another handset are having an intercom call, your handset does not announce caller information. I cannot dial the phone number edited in the caller list. R The phone number you dialed might have been edited incorrectly (for example, the long distance "1" or the area code is missing). Edit the phone number with another pattern (page 39). Time on the unit has shifted. R Incorrect time information from incoming Call Display changes the time. Set the time adjustment to "Manual" (off) (page 29). 52 For assistance, visit www.panasonic.ca/english/support TGF3xxC(en)_1216_ver011.pdf 52 2014/12/16 19:11:03

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Problem
Cause/solution
Noise is heard, sound cuts in and
out.
R
You are using the handset or base unit in an area with high
electrical interference. Re-position the base unit and use the
handset away from sources of interference.
R
Move closer to the base unit.
R
If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
The handset or base unit does
not ring.
R
The ringer volume is turned off. Adjust the ringer volume
(page 15, 29).
R
Night mode is turned on. Turn it off (page 15, 33).
I cannot make a call.
R
The dialing mode may be set incorrectly. Change the setting
(page 13).
I cannot make long distance calls.
R
Make sure that you have long distance service.
Call Display/Talking Call Display
Problem
Cause/solution
Caller information is not displayed.
R
You must subscribe to Call Display service. Contact your phone
service provider for details.
R
If your unit is connected to any additional telephone equipment
such as a Call Display box or cordless telephone line jack, plug
the unit directly into the wall jack.
R
If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
R
The name display service may not be available in some areas.
Contact your phone service provider for details.
R
Other telephone equipment may be interfering with this unit.
Disconnect the other equipment and try again.
Caller information is displayed or
announced late.
R
Depending on your phone service provider, the unit may display
or announce the caller’s information at the 2nd ring or later.
R
Move closer to the base unit.
Caller information is not
announced.
R
The ringer volume is turned off. Adjust the ringer volume
(page 29).
R
The Talking Call Display feature is turned off. Turn it on
(page 29).
R
The number of rings for the answering system is set to
“
2
rings
”
or
“
Toll saver
”
. Select a different setting (page 45).
R
If the base unit and another handset are having an intercom
call, your handset does not announce caller information.
I cannot dial the phone number
edited in the caller list.
R
The phone number you dialed might have been edited
incorrectly (for example, the long distance “1” or the area code
is missing). Edit the phone number with another pattern
(page 39).
Time on the unit has shifted.
R
Incorrect time information from incoming Call Display changes
the time. Set the time adjustment to
“
Manual
”
(off) (page 29).
52
For assistance, visit www.panasonic.ca/english/support
Useful Information
TGF3xxC(en)_1216_ver011.pdf
52
2014/12/16
19:11:03