Panasonic KX-TG985SK Operating Manual - Page 87

Tone 2, setting

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Useful Information Problem The handset and base unit does not ring. I cannot make local calls with the handset or base unit using a cellular line. I cannot make or answer cellular calls with the handset or base unit. I can make and answer cellular calls but cannot hear a sound. I cannot switch cellular calls from the unit to the cellular phone. I cannot make a call using a landline. I cannot use a cellular line. The handset or base unit does not ring using the cellular phone's ringer tone even when the ring as cell mode is turned on. (KX-TGF770 series: page 4) I cannot answer an incoming call using voice commands. I cannot make long distance calls. Cause/solution R The ringer volume for landline is turned off. Adjust the ringer volume (page 25, 31, 53, 57). R The ringer volume for cellular line is turned off. Adjust the ringer volume (page 25, 31, 51, 57). R The unit which is not selected to ring for cellular calls does not ring. To change the selection, see page 20. R Silent mode is turned on. Turn it off (page 60). R The ringer volume is turned off by pressing and holding 0 ( ) on the handset. Press and hold 0 ( ) again to turn it on (page 25). R You need to add your area code when making cellular calls. Store your area code in order to automatically add it to the beginning of the 7-digit phone number when making cellular calls (page 22). R Depending on the cellular phone's compatibility (page 6), you may not be able to make or answer cellular calls even if the cellular phone is connected to the base unit. R Make sure that the CELL indicator lights up and the cellular phone is connected to the base unit (page 21). R Only 1 Bluetooth device can be used with the unit at a time. R The cellular phone is being used separately from your system. R The Bluetooth technology on your cellular phone may not be functioning normally. Turn off and on your cellular phone. R Disconnect and reconnect the base unit AC adaptor and try again. R Your cellular phone may not support this feature. Refer to the operating instructions of your cellular phone. R The dialing mode may be set incorrectly. Change the setting (page 18). R The unit cannot be used to talk on 2 cellular lines at the same time. Try again later. R If answer by voice command is turned on, the units use the preset ringer tones (CELL 1: Tone 2, CELL 2: Tone 4) when receiving calls. To change the setting, see page 34. R The answer by voice command feature is turned off. To turn it on, see page 34. R Baby monitor is set to "On". Turn off the baby monitor feature (page 61). R Make sure that you have long distance service. For assistance, please visit http://shop.panasonic.com/support 87

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Problem
Cause/solution
The handset and base unit
does not ring.
R
The ringer volume for landline is turned off. Adjust the
ringer volume (page 25, 31, 53, 57).
R
The ringer volume for cellular line is turned off. Adjust the
ringer volume (page 25, 31, 51, 57).
R
The unit which is not selected to ring for cellular calls
does not ring. To change the selection, see page 20.
R
Silent mode is turned on. Turn it off (page 60).
R
The ringer volume is turned off by pressing and holding
0
(
) on the handset. Press and hold
0
(
) again to
turn it on (page 25).
I cannot make local calls with
the handset or base unit using
a cellular line.
R
You need to add your area code when making cellular
calls. Store your area code in order to automatically add it
to the beginning of the 7-digit phone number when
making cellular calls (page 22).
I cannot make or answer
cellular calls with the handset
or base unit.
R
Depending on the cellular phone’s compatibility (page 6),
you may not be able to make or answer cellular calls even
if the cellular phone is connected to the base unit.
R
Make sure that the CELL indicator lights up and the
cellular phone is connected to the base unit (page 21).
R
Only 1 Bluetooth device can be used with the unit at a
time.
R
The cellular phone is being used separately from your
system.
I can make and answer cellular
calls but cannot hear a sound.
R
The Bluetooth technology on your cellular phone may not
be functioning normally. Turn off and on your cellular
phone.
R
Disconnect and reconnect the base unit AC adaptor and
try again.
I cannot switch cellular calls
from the unit to the cellular
phone.
R
Your cellular phone may not support this feature. Refer to
the operating instructions of your cellular phone.
I cannot make a call using a
landline.
R
The dialing mode may be set incorrectly. Change the
setting (page 18).
I cannot use a cellular line.
R
The unit cannot be used to talk on 2 cellular lines at the
same time. Try again later.
The handset or base unit does
not ring using the cellular
phone’s ringer tone even when
the ring as cell mode is turned
on. (KX-TGF770 series: page 4)
R
If answer by voice command is turned on, the units use
the preset ringer tones (CELL 1:
Tone 2
, CELL 2:
Tone
4
) when receiving calls. To change the setting, see
page 34.
I cannot answer an incoming
call using voice commands.
R
The answer by voice command feature is turned off. To
turn it on, see page 34.
R
Baby monitor is set to
“
On
”
. Turn off the baby monitor
feature (page 61).
I cannot make long distance
calls.
R
Make sure that you have long distance service.
For assistance, please visit http://shop.panasonic.com/support
87
Useful Information