Panasonic KX-TGF344B KX-TGF34x Owner's Manual - Page 57

Answering system, Voicemail

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Useful Information Answering system Problem The unit does not record new messages. I cannot operate the answering system remotely. The unit does not emit the specified number of rings. Cause/solution R The answering system is turned off. Turn it on (page 43). R The message memory is full. Erase unnecessary messages (page 44, 45). R The recording time is set to "Greeting only". Change the setting (page 49). R Your phone service provider's voicemail service may be answering your calls before the unit's answering system can answer your calls. Change the unit's number of rings setting (page 48) to a lower value, or contact your phone service provider. R The answering system will not answer incoming calls while the other devices such as handsets are engaged in a call. R The remote access code is not set. Set the remote access code (page 47). R You are entering the wrong remote access code. If you have forgotten your remote access code, enter the remote access code setting to check your current code (page 47). R The answering system is turned off. Turn it on (page 48). R If the ring once setting is turned off (page 22), the number of rings decreases by 1 from the specified number of rings. Voicemail Problem "Voicemail msg. via phone co." is shown on the handset display. or "Voicemail msg." is shown on the base unit display. How do I remove this message from the display? Cause/solution R This notification is displayed when your phone service provider's voicemail service (not the unit's answering system) has recorded a message for you. Typically you can remove this notification from the display by listening to the message. To listen to the message, dial the voicemail number provided by your phone service provider (for most cases, this will be your own phone number), and follow the voice instructions. Depending on your phone service provider, you may need to remove all messages from your voice mailbox to remove the notification. You can also remove this notification by pressing and holding # until the unit beeps. For assistance, please visit www.panasonic.com/support 57 TGF34x_en_1201_ver043.pdf 57 2014/12/01 16:22:20

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Answering system
Problem
Cause/solution
The unit does not record new
messages.
R
The answering system is turned off. Turn it on (page 43).
R
The message memory is full. Erase unnecessary
messages (page 44, 45).
R
The recording time is set to
“
Greeting only
”
. Change
the setting (page 49).
R
Your phone service provider’s voicemail service may be
answering your calls before the unit’s answering system
can answer your calls. Change the unit’s number of rings
setting (page 48) to a lower value, or contact your phone
service provider.
R
The answering system will not answer incoming calls
while the other devices such as handsets are engaged in
a call.
I cannot operate the answering
system remotely.
R
The remote access code is not set. Set the remote
access code (page 47).
R
You are entering the wrong remote access code. If you
have forgotten your remote access code, enter the
remote access code setting to check your current code
(page 47).
R
The answering system is turned off. Turn it on (page 48).
The unit does not emit the
specified number of rings.
R
If the ring once setting is turned off (page 22), the number
of rings decreases by 1 from the specified number of
rings.
Voicemail
Problem
Cause/solution
“
Voicemail msg. via
phone co.
”
is shown on the
handset display.
or
“
Voicemail msg.
”
is shown
on the base unit display.
How do I remove this message
from the display?
R
This notification is displayed when your phone service
provider’s voicemail service (not the unit’s answering
system) has recorded a message for you. Typically you
can remove this notification from the display by listening
to the message. To listen to the message, dial the
voicemail number provided by your phone service
provider (for most cases, this will be your own phone
number), and follow the voice instructions. Depending on
your phone service provider, you may need to remove all
messages from your voice mailbox to remove the
notification. You can also remove this notification by
pressing and holding
#
until the unit beeps.
For assistance, please visit www.panasonic.com/support
57
Useful Information
TGF34x_en_1201_ver043.pdf
57
2014/12/01
16:22:20