Panasonic KXTH102C KXTH102C User Guide - Page 80
Troubleshooting, General use, Programmable settings, Problem, Cause & solution
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Useful Information Troubleshooting General use Problem The unit does not work. I cannot hear a dial tone. "Recharge battery" is displayed and I cannot perform the following operations: - recording or erasing a customized ringer - editing a title for a customized ringer - copying MULTI TALK V USB Utility settings (songs, phonebook items, programmable settings, etc.) from your computer Cause & solution L Make sure that the battery is installed correctly and fully charged (page 16). L Check the connections (page 13 - 15). L Unplug the base unit's AC adaptor to reset the unit. Reconnect the adaptor and try again. L The handset has not been registered to the base unit. Register the handset (page 54). L Confirm that the telephone line cord is connected (page 14). L Disconnect the base unit from the telephone line and connect a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your telephone company. L The battery power is low. Fully charge the battery (page 16) and try again. Programmable settings Problem I cannot program items. While programming, the handset starts to ring. Cause & solution L While another user is listening to messages or the answering system is answering a call, you cannot program. Try again later. L A call is being received. Answer the call and start again after hanging up. 80 For assistance, please visit http://www.panasonic.com/phonehelp