Panasonic KXTH102C KXTH102C User Guide - Page 80

Troubleshooting, General use, Programmable settings, Problem, Cause & solution

Page 80 highlights

Useful Information Troubleshooting General use Problem The unit does not work. I cannot hear a dial tone. "Recharge battery" is displayed and I cannot perform the following operations: - recording or erasing a customized ringer - editing a title for a customized ringer - copying MULTI TALK V USB Utility settings (songs, phonebook items, programmable settings, etc.) from your computer Cause & solution L Make sure that the battery is installed correctly and fully charged (page 16). L Check the connections (page 13 - 15). L Unplug the base unit's AC adaptor to reset the unit. Reconnect the adaptor and try again. L The handset has not been registered to the base unit. Register the handset (page 54). L Confirm that the telephone line cord is connected (page 14). L Disconnect the base unit from the telephone line and connect a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your telephone company. L The battery power is low. Fully charge the battery (page 16) and try again. Programmable settings Problem I cannot program items. While programming, the handset starts to ring. Cause & solution L While another user is listening to messages or the answering system is answering a call, you cannot program. Try again later. L A call is being received. Answer the call and start again after hanging up. 80 For assistance, please visit http://www.panasonic.com/phonehelp

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Useful Information
80
For assistance, please visit http://www.panasonic.com/phonehelp
Troubleshooting
General use
Programmable settings
Problem
Cause & solution
The unit does not work.
L
Make sure that the battery is installed correctly and fully
charged (page 16).
L
Check the connections (page 13 – 15).
L
Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
L
The handset has not been registered to the base unit.
Register the handset (page 54).
I cannot hear a dial tone.
L
Confirm that the telephone line cord is connected (page
14).
L
Disconnect the base unit from the telephone line and
connect a known working telephone. If the working
telephone operates properly, contact our service
personnel to have the unit repaired. If the working
telephone does not operate properly, contact your
telephone company.
Recharge battery
” is
displayed and I cannot
perform the following
operations:
recording or erasing a
customized ringer
editing a title for a
customized ringer
copying MULTI TALK V
USB Utility settings
(songs, phonebook
items, programmable
settings, etc.) from your
computer
L
The battery power is low. Fully charge the battery (page
16) and try again.
Problem
Cause & solution
I cannot program items.
L
While another user is listening to messages or the
answering system is answering a call, you cannot
program. Try again later.
While programming, the
handset starts to ring.
L
A call is being received. Answer the call and start again
after hanging up.