Panasonic KXTH102C KXTH102C User Guide - Page 84

Cellular connection/Bluetooth wireless headset, Problem, Cause & solution, I cannot connect

Page 84 highlights

Useful Information Problem I cannot hear a message from the speaker when the answering system is recording a message. Cause & solution L The call screening feature is turned off. Turn it on (page 62). L The volume for the base unit is turned off. Turn the volume up by pressing {^} on the base unit. L If you pressed {^} or {V} on the base unit to adjust the volume just before you listened to the message, you may not be able to hear the message. Adjust the volume while you are listening to the message. Cellular connection/Bluetooth wireless headset Problem I cannot register a cellular phone to the base unit. I cannot connect a cellular phone to the base unit. The registered cellular phone received a call, but I cannot take that call with the handset or base unit. Cause & solution L Depending on the compatibility of the cellular phone, you may not be able to register it to the base unit. L Confirm that your cellular phone supports the handsfree profile (HFP) specification. If it does not, you cannot register it to the base unit. L You can register up to 5 cellular phones (when other Bluetooth devices are not registered). Confirm how many cellular phones have already been registered in "Connecting the cellular phone o" (page 65). L Confirm that the Bluetooth feature of your cellular phone is turned on. You may need to turn this feature on depending on your cellular phone. L The Bluetooth technology on your cellular phone may not be functioning normally. Turn off and on your cellular phone. L Depending on the compatibility of the cellular phone, you may not be able to connect it to the base unit. L Confirm that you have registered your cellular phone to the base unit using the cellular phone (page 64). Refer to the operating instructions of your cellular phone for registration. L Confirm that your cellular phone is turned on. L Confirm that the Bluetooth feature of your cellular phone is turned on. You may need to turn this feature on depending on your cellular phone. L The Bluetooth technology on your cellular phone may not be functioning normally. Turn off and on your cellular phone. L If someone is talking on a cellular call or customizing the cellular settings, you cannot use cellular feature. There can be only one active Bluetooth connection at a time. L Confirm that your cellular phone is connected to the base unit (page 65). 84 For assistance, please visit http://www.panasonic.com/phonehelp

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Useful Information
84
For assistance, please visit http://www.panasonic.com/phonehelp
Cellular connection/Bluetooth wireless headset
I cannot hear a message
from the speaker when
the answering system is
recording a message.
L
The call screening feature is turned off. Turn it on (page
62).
L
The volume for the base unit is turned off. Turn the
volume up by pressing
{^}
on the base unit.
L
If you pressed
{^}
or
{V}
on the base unit to adjust the
volume just before you listened to the message, you
may not be able to hear the message. Adjust the
volume while you are listening to the message.
Problem
Cause & solution
I cannot register a cellular
phone to the base unit.
L
Depending on the compatibility of the cellular phone,
you may not be able to register it to the base unit.
L
Confirm that your cellular phone supports the hands-
free profile (HFP) specification. If it does not, you
cannot register it to the base unit.
L
You can register up to 5 cellular phones (when other
Bluetooth devices are not registered). Confirm how
many cellular phones have already been registered in
“Connecting the cellular phone
o
” (page 65).
L
Confirm that the Bluetooth feature of your cellular
phone is turned on. You may need to turn this feature on
depending on your cellular phone.
L
The Bluetooth technology on your cellular phone may
not be functioning normally. Turn off and on your cellular
phone.
I cannot connect a
cellular phone to the base
unit.
L
Depending on the compatibility of the cellular phone,
you may not be able to connect it to the base unit.
L
Confirm that you have registered your cellular phone to
the base unit using the cellular phone (page 64). Refer
to the operating instructions of your cellular phone for
registration.
L
Confirm that your cellular phone is turned on.
L
Confirm that the Bluetooth feature of your cellular
phone is turned on. You may need to turn this feature on
depending on your cellular phone.
L
The Bluetooth technology on your cellular phone may
not be functioning normally. Turn off and on your cellular
phone.
The registered cellular
phone received a call, but
I cannot take that call with
the handset or base unit.
L
If someone is talking on a cellular call or customizing
the cellular settings, you cannot use cellular feature.
There can be only one active Bluetooth connection at a
time.
L
Confirm that your cellular phone is connected to the
base unit (page 65).
Problem
Cause & solution