Panasonic PT60DL54J PT50DL54 User Guide - Page 33

Troubleshooting Chart

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ENGLISH TROUBLESHOOTING CHART Troubleshooting Chart Before calling for service, determine the symptoms and follow suggested solutions. AUDIO VIDEO Solutions Noisy Audio Noisy Audio Noisy Audio No Audio Noisy Audio No Audio Normal Audio Wrong Audio Normal Audio Snowy Video Multiple Image / Color shift in picture Interference Normal Video No Video with Snow ? No Video / No Split No Color Normal Video Black Box on Screen Adjust antenna location and connection Adjust antenna location and connection Check antenna lead-in wire Move television away from electrical appliances, lights, vehicles and medical equipment Increase Volume Check Mute Check television SPEAKERS on/off Change Channel Set TV or Cable Mode Properly Check Antenna Cables Check if the Power Indicator is blinking orange Check if Power Cord is Plugged into Active Outlet Adjust Brightness and Audio Controls Change Channel Check Cable Connections Program the Remote Control Again Check Second Video Source Operation Make sure that a PC is not connected to HDMI (DIGITAL-IN) input. Confirm that cables are in the correct jacks Adjust Color Settings Change Channel Check for broken pins on S-Video cable Check if Audio Is Set To Stereo or Mono, Not SAP Change CC (Closed Captioning) from T1~T4 Mode Normal Audio Normal Video Intermittent Remote Control Operation Replace Remote Control Batteries 31 z

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T
ROUBLESHOOTING
C
HART
31
ENGLISH
Troubleshooting Chart
Before calling for service, determine the symptoms and follow suggested solutions
.
A
UDIO
V
IDEO
Solutions
Noisy Audio
Snowy Video
Adjust antenna location and connection
Noisy Audio
Multiple Image /
Color shift in picture
Adjust antenna location and connection
Check antenna lead-in wire
Noisy Audio
Interference
Move television away from electrical appliances, lights,
vehicles and medical equipment
No Audio
Normal Video
Increase Volume
Check Mute
Check television SPEAKERS on/off
Change Channel
Noisy Audio
No Video with Snow
Set TV or Cable Mode Properly
Check Antenna Cables
No Audio
No Video / No Split
Check if the Power Indicator is blinking orange
Check if Power Cord is Plugged into Active Outlet
Adjust Brightness and Audio Controls
Change Channel
Check Cable Connections
Program the Remote Control Again
Check Second Video Source Operation
Make sure that a PC is not connected to HDMI (DIGITAL-IN) input.
Normal Audio
No Color
Confirm that cables are in the correct jacks
Adjust Color Settings
Change Channel
Check for broken pins on S-Video cable
Wrong Audio
Normal Video
Check if Audio Is Set To Stereo or Mono, Not SAP
Normal Audio
Black Box on Screen
Change CC (Closed Captioning) from T1~T4 Mode
Normal Audio
Normal Video
Replace Remote Control Batteries
Intermittent Remote Control Operation
?