Panasonic RXEX1 RXEX1 User Guide - Page 21

Warranty (U.S.A.) ONLY FOR U.S.A. Panasonic Consumer Electronics Company, Division of Matsushita Electric Corporation of America One Panasonic Way Secaucus, New Jersey 07094 Panasonic Sales Company, Division of Matsushita Electric of Puerto Rico, Inc. Ave. 65 de Infantería, Km. 9.5 San Gabriel Industrial Park, Carolina, Puerto Rico 00985 Panasonic Portable Audio Limited Warranty Panasonic Consumer Electronics Company or Panasonic Sales Company (collectively This warranty is extended only to the original purchaser. referred to as "the Warrantor") will repair or replace this product with new or refurbished parts or equivalent product, free of charge in the U.S.A. or Puerto Rico, in the event of a This warranty only covers failures due to defects in materials and workmanship which defect in materials or workmanship as follows (all time periods commence from the date occur during normal use. The warranty does not cover damage which occurs in ship- of original purchase): ment, or failures which are caused by products not supplied by the warrantor, or failures which result from accident, misuse, abuse, neglect, mishandling, faulty installation, mis- PARTS & LABOR - ONE (1) YEAR application, improper insertion of consumables, set-up adjustments, maladjustment of Non-rechargeable batteries are not warranted Rechargeable batteries - (when applicable) exchange defective item for new one for ten consumer controls, improper operation or maintenance, improper antenna, inadequate signal reception or pickup, alteration, modification, power line surge, improper voltage supply, lightning damage, commercial use or service by anyone other than a (10) days. PANASONIC SERVICES COMPANY authorized repair facility, or damage that is attributable to acts of God. For assistance in the continental U.S.A. in obtaining repairs please ship the product to: Panasonic Services Company - Customer Servicenter Suite B 4900 George McVay Drive McAllen, TX 78503 LIMITS AND EXCLUSIONS There are no express warranties except as listed above. In Puerto Rico contact the Panasonic Sales Company. Tel.(787) 750-4300 Fax.(787)768-2910 When shipping the unit carefully pack and send it prepaid, adequately insured and preferably in the original carton. Include a letter detailing the complaint and provide a day time phone number where you can be reached. IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE. AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE. Also, the purchaser will be responsible for shipping the unit to the above address. THE WARRANTOR SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGE TO TAPES OR DISCS) RESULTING FROM THE USE OF THIS PRODUCTS, OR ARISING OUT OF ANY BREACH OF THE WARRANTY. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE, ARE LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE. Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the above exclusions or limitations may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state. If you have a problem with this product that is not handled to your satisfaction, then write to the Consumer Affairs Department at the Company address indicated above. For Product Information, Operating Assistance, Literature Request, Dealer Locations, and all Customer Service inquiries please contact: 1-800-211-PANA(7262), Monday - Friday 9 am - 9 pm, Saturday - Sunday 9 am - 7 pm, EST. Web Site: http://www.panasonic.com You can purchase parts, accessories or locate your nearest servicenter by visiting our Web Site. Accessory Purchases: 1-800-332-5368 (Customer Orders Only) Panasonic Services Company 20421 84th Avenue South, Kent, WA 98032 (6 am to 5 pm Monday - Friday; 6 am to 10:30 am Saturday, PST) (Visa, MasterCard, Discover Card, American Express, Check) Reference 21 RQT5671