RCA 14F514T User Guide & Warranty - Page 34

Other Information Sound okay, picture poor (analog channels only) • Check your connections. Make sure all of the cables are firmly connected to the jacks. • Try adjusting the Sharpness menu item to improve weak signals. Go to page 24 for more instructions. Black box appears on the screen • Closed caption might be on. Check this setting in the SETUP menu. Go to page 24 for more instructions. The Remote Control Doesn't Work • Something might be between the remote and the remote sensor on the device. Make sure there is a clear path and point directly at the TV. • Maybe batteries in the remote are weak, dead or installed incorrectly. Put new batteries in the remote. Problems with Parental Controls Can't select a certain channel • The channel may be blocked or not approved through parental control settings. The rating limits don't work • You must set Master Enable to lock ( ). Go to page 19 for instructions. I don't remember my password and I want to unlock the TV • If you forget your password, you can reset it. Make sure the TV is off. Press VOL- on the TV's front panel and then CLEAR on the remote for approximately 5 seconds. The TV turns on. Enter a new password next time you access the PARENTAL CONTROL menu or the TIME menu. The Parental Controls won't let me watch a program even though it's not rated as violent • Maybe the movie is unrated. Check to see if the Unrated option is set to lock ( ). Refer to page 22 for instructions. Connection Problems with a DVD Player, Set-top Box etc. • If the device you're connected to has "progressive scan" and you aren't receiving a picture using a component (Y Pb Pr) connection, you need to change the setting from progressive to interlace. The procedure for changing this varies. Look for a button on the front of the device (it might be called resolution or display), or see if there is a switch on the back (it might be labeled "int/prog" or something similar), or the item might be in the menu system. Consult the user's guide for instructions. What Else Can I Do? • If you've been through the Troubleshooting section and nothing has fixed your problem, try rebooting your TV. Note that after a reboot you may need to run your TV through the setup process again. To do a reboot, unplug the power cord from the wall outlet, power strip, etc. Keep your TV unplugged for about 5 minutes. Then plug the TV back in, turn on the TV, and see if the problem is fixed. If the problem remains, then please visit www. rca.com/television for updated FAQs or contact RCA Customer Support at the support number provided in your Warranty under How To Get Service. How Do I Replace My Remote? • If you need to replace your remote, call 1-800-338-0376. Your remote part number is R130C1. A shipping and handling fee will be charged upon ordering, and the appropriate sales tax. Have your Visa, MasterCard or Discover Card ready. 32 Chapter 4