RCA RCU900 User Guide - Page 28

RCU900_IB_revC.qxp 12/3/02 9:45 Page 28 Troubleshooting PROBLEM SOLUTION The touchscreen does not show anything when you touch it or when you press the SETUP or LIGHT keys. A) Replace the batteries with four new AA alkaline batteries. B) Check to make sure batteries are properly installed. The remote does not operate your audio or video devices. A) Try all code programming procedures with all the codes from the appropriate part of the Code List. B) Make sure the remote is in the correct mode for the device you are attempting to control (TV,VCR,DVD, etc.). You have problems programming a TV/VCR combination unit. A) Try the VCR code for your brand. Some combination units, however, may require both a TV and a VCR code for full operation. To do this, program the TV code under the TV key and the VCR under the VCR key. Your VCR is not recording. A) As a safety feature on your remote, you must press the REC key on the rubber keypad twice. You have trouble changing the channels on your TV. A) If the original remote requires the ENTER key to be pressed after a channel is selected, press the LCD ENTER key on the RCU900 to select the channel. The LCD OK key is not responding. A) Try using the LCD MENU, GUIDE, or ENTER key to make the selection. The Learning or Smart Macro processes cannot be completed successfully. A) Replace batteries in the RCU 900 and the remote from which you are trying to learn. B) The distance between the remotes should be approximately two to three inches. C) Do not conduct the Learning process near an incandescent lamp. D) Memory capacity is full (20 Learned commands for each of nine modes). E) Original remote might not be compatible with Learning procedure. 28