RCA RS2052 User Manual - RS2052 - Page 17

RS2052 EN 4/12/05 11:33 AM Page 34 Troubleshooting Tips EN Problem Solution mp3/WMA playback sequence is out of order • Check that the mp3/WMA disc is created with a single folder structure. Refer to the diagram below for playback sequence details on multi-level folder structure. • For example, folders and songs from level 2 are played before moving on to play folders and songs from level 3. LEVEL 1 A Folder 1 B Folder 2 LEVEL 2 D Folder 1.1 E Folder 1.2 F Folder 2.1 LEVEL 3 8 Song 1.1.1 9 Song 1.1.2 10 Song 1.1.3 G Folder 1.2.1 11 Song 2.1.1 12 Song 2.1.2 LEVEL 4 13 Song 1.2.1.1 14 Song 1.2.1.2 15 Song 1.2.1.3 C Folder 3 3 Song 2.2 4 Song 2.3 5 Song 2.4 6 Song 3.1 7 Song 3.2 1 Song 4 2 Song 5 Note: • Folder playback sequence is indicated by the letters A to G. • Song playback sequence is indicated by the numbers (1 to 15) in front of the song name. 27 Troubleshooting Tips mp3 Player EN Problem Solution The player does not turn on when PLAY button pressed. • Battery may be inserted incorrectly. • Battery may be empty. Skipping tracks or bad sound quality? • Repeat or random function may be activated. • There may be strong magnetic fields (e.g. too close to TV) near the unit. • Low Battery level. Replace with new one. Cannot perform playback? • LOCK function may be activated. • There may be no mp3 tracks in the card or internal memory. • Memory Card may be damaged. Cannot playback tracks on the player. • Make sure audio tracks are encoded in the mp3 or Windows Media formats at supported bitrates. Bitrates support by the player: mp3 - 32 to 320 kbps wma - 48 to 160 kbps • WMA files may be DRM protected and you don't have the proper rights (license) to play the files. Check the website and/or application help system of the music download service provider from where the content was purchased from for license acquisition details. For more information on how license acquisition works, go to www.microsoft.com/windowsmedia/drm. Problem Solution What does the PlaysForSur e logo mean? PlaysForSure is a new logo program from Microsoft®. Consumers can match the PlaysForSure logo on a large selection of devices and online music stores. If you see the logo, you'll know your digital media will play for sure. For more information on the Microsoft PlaysForSure program, visit www.PlaysForSure.com. For more information on RCA PlaysForSure devices, visit www.rca.com. USB display does not appear when connected to computer. • Check connection between your unit and the computer. The player does not respond to key operations? • To reset the unit, turn the player off by removing the battery. Reinsert the battery properly and turn the player on again to resume normal operations. Note: This unit may temporarily cease to function if subjected to electrostatic disturbance. To resume normal operation, it may be necessary to cycle the power off and back on or to remove and reinstall the batteries. 28