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Ricoh Aficio SP C311N User Guide - Page 197

Troubleshooting USB, Universal Serial Bus controllers, Controller

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Installing the Printer Driver Using USB Troubleshooting USB Problem Solutions The printer is not recognized automatically. Turn off the power of the printer, reconnect 1 the USB cable, and then turn it on again. Windows has already configured the USB set- Open Windows' Device Manager, and then, tings. under [Universal Serial Bus controllers] or [USB Controller], remove any conflicting devices. Conflicting devices have a [!] or [?] icon by them. Take care not to accidentally remove required devices. For details, see Windows Help. 13

Section	Page
Safety Information	1
Information	1
Introduction	1
Important	1
Notes	1
Laser Safety:	2
Caution:	2
Power Source	2
Safety Information	3
Environments Where the Machine Can be Used	3
Handling Power Cords and Power Plugs	4
Handling the Machine	5
Handling the Machine's Interior	6
Handling the Consumables	7
Positions of RWARNING and RCAUTION Labels	8
ENERGY STAR Program	10
Others	11
Symbols	11
Note to users in the United States of America	11
Note	11
Caution	11
Declaration of Conformity	12
Note to users in Canada	12
Note	12
Remarque concernant les utilisateurs au Canada	12
Avertissement	12
Quick Installation Guide	13
Hardware Guide	15
Introduction	16
Important	16
Notes:	16
Caution:	16
Positions of WARNING and CAUTION Labels	17
Manuals for This Printer	20
How to Read This Manual	21
Symbols	21
Description for the Specified Model	22
Installing the Operating Instructions	23
TABLE OF CONTENTS	24
1. Guide to the Printer	27
Exterior: Front View	27
Exterior: Rear View	28
Inside	29
Control Panel	30
2. Installing the Printer and Options	31
Installing the Printer	31
Where to Put the Printer	31
Unpacking	34
Turning the Power On	37
Selecting the Display Language	39
Test Printing	40
Installing Options	41
Attaching Paper Feed Unit TK1010	41
Attaching Memory Unit Type F 256MB (DDR-SDRAM Module)	43
3. Connecting the Printer	47
Network Connection	47
Reading the LED Lamps	48
USB Connection	49
4. Configuration	51
Ethernet Configuration	51
Using DHCP - Detecting the Network Address Automatically	53
Specifying an IP Address (No DHCP)	55
Making Network Settings for Using Netware	57
Setting the Ethernet Speed	58
5. Paper and Other Media	61
Paper and Other Media Supported by This Printer	61
Paper Recommendations	63
Loading Paper	63
Storing Paper	63
Types of Paper and Other Media	64
Setting the paper type	64
Types of paper	64
Paper not Supported by This Printer	68
Print Area	69
Loading Paper	71
Loading Paper in Tray 1	71
Loading Legal size paper	75
Setting a paper size by using the control panel	80
Specifying custom size paper for tray 1	81
Specifying a paper type for tray 1 and the optional paper feed unit	83
Loading Paper in the Bypass Tray	84
Loading envelopes	86
Specifying standard size paper for the bypass tray	88
Specifying custom size paper for the bypass tray	89
Specifying a paper type for the bypass tray	91
Loading Paper in the Optional Paper Feed Unit	93
6. Replacing Consumables	95
Replacing the Print Cartridge	95
Replacing the Waste Toner Bottle	100
Replacing the Intermediate Transfer Unit	107
Replacing the Maintenance Kit	118
7. Cleaning the Printer	125
Cautions to Take When Cleaning	125
Cleaning the Toner Density Sensor	126
Cleaning the Friction Pad and the Paper Feed Roller	128
Cleaning the Registration Roller and the Paper Tray	131
8. Troubleshooting	135
Error & Status Messages on the Control Panel	135
Panel Indicator	138
Printer Does Not Print	139
When the Printer is Directly Connected to a Computer via USB Cable	140
Windows	140
Mac OS X	141
Other Printing Problems	143
Additional Troubleshooting	150
9. Removing Misfed Paper	151
When Paper is Jammed	151
When “Remove Misfeed Internal Path” Appears	153
When “Remove Misfeed Tray 1” Appears	155
When “Remove Misfeed Tray 2” Appears	156
When “Paper Misfeed Duplex Unit” Appears	156
When “Remove Misfeed Bypass Tray” Appears	158
When “Remove Misfeed Paper Exit” Appears	159
10. Appendix	161
Moving and Transporting the Printer	161
Moving the Printer	162
Moving the printer in a short distance	162
Consumables	163
Print Cartridge	163
Waste Toner Bottle	164
Intermediate Transfer Unit	164
Maintenance Kit	164
Specifications	165
Main Unit	165
Options	168
Paper Feed Unit TK1010	168
Memory Unit Type F 256MB	168
INDEX	169
Software Guide	173
Manuals for This Printer	177
Description for the Specified Model	178
How to Read This Manual	179
Symbols	179
TABLE OF CONTENTS	180
1. Preparing for Printing	185
Confirming the Connection Method	185
Network Connection	185
Using this printer as the Windows printing port	185
Using as a network printer	186
USB Connection	186
Installing the Printer Driver in a Network Environment	187
Installing the PCL Printer Driver	187
If the network printer search fails	188
Installing the PostScript 3 Printer Driver	189
Installing the Printer Driver to Use As a Windows Network Printer	191
Installing the Printer Driver Using USB	192
Installing the PCL Printer Driver	192
Installing the PostScript 3 Printer Driver (Windows 2000)	193
Installing the PostScript 3 Printer Driver (Windows XP and Windows Server 2003/2003 R2)	194
Installing the PostScript 3 Printer Driver (Windows Vista and Windows Server 2008)	196
Troubleshooting USB	197
If a Message Appears during Installation	198
Making Option Settings for the Printer	199
Conditions for Bidirectional Communication	199
If Bidirectional Communication Is Disabled	200
2. Setting Up the Printer Driver	201
PCL - Accessing the Printer Properties	201
Windows 2000 - Making Printer Settings	201
Making the printer default settings - the [Printers] window	201
Making the printer default settings - Printing Preferences	202
Making printer settings from an application	202
Windows XP and Windows Server 2003/2003 R2 - Making Printer Settings	203
Making the printer default settings - the [Printers and Faxes] window	203
Making the printer default settings - Printing Preferences	204
Making printer settings from an application	204
Windows Vista and Windows Server 2008 - Making Printer Settings	205
Making the printer default settings - the [Printers] window	205
Making the printer default settings - Printing Preferences	206
Making printer settings from an application	206
PostScript 3 - Setting Up for Printing	207
Windows 2000 - Accessing the Printer Properties	207
Making the printer default settings - The printer properties	207
Making the printer default settings - Printing Preferences	208
Making printer settings from an application	208
Windows XP and Windows Server 2003/2003 R2 - Making Printer Settings	209
Making the printer default settings - [Printers and Faxes] window	209
Making the printer default settings - Printing Preferences	210
Making printer settings from an application	210
Windows Vista and Windows Server 2008 - Making Printer Settings	211
Making the printer default settings - the [Printers] window	211
Making the printer default settings - Printing Preferences	212
Making printer settings from an application	212
3. Other Print Operations	213
Form Feed	213
Performing Form Feed	213
Changing the Paper Input Setting	214
Canceling a Print Job	214
Canceling a Print Job	215
Canceling a Print Job Using the Control Panel	215
Windows - Canceling a Print Job from the Computer	215
Collate	216
Cover	217
Watermark	218
Memory Capacity and Paper Size	219
4. Direct Printing from a Digital Camera (PictBridge)	221
What Is PictBridge?	221
PictBridge Printing	222
What Can Be Done on This Printer	223
Paper Size	223
Image Print Size	223
Exiting PictBridge	224
When PictBridge Printing Does Not Work	225
5. Making Printer Settings Using the Control Panel	227
Menu Chart	227
Paper Input Menu	230
Changing the Paper Input Menu	230
Paper Input Menu Parameters	230
List/Test Print Menu	232
Printing the Configuration Page	232
List/Test Print Menu Parameters	233
Maintenance Menu	234
Adjusting the Color Registration	234
Adjusting Tray Registration	235
Maintenance Menu Parameters	237
System Menu	238
Changing the System Menu	238
System Menu Parameters	239
Host Interface Menu	242
Changing the Host Interface Menu	242
Host Interface Menu Parameters	243
PCL Menu	245
Changing the PCL Menu	245
PCL Menu Parameters	245
PS Menu	247
Changing the PS Menu	247
PS Menu Parameters	247
Language Menu	248
Changing the Language Menu	248
Language Menu Parameters	248
6. Monitoring and Configuring the Printer	249
Using Web Image Monitor	249
Displaying Top Page	250
Displaying Top Page of Web Image Monitor	250
Top Page	250
Displaying the Printer Status	251
About Menu and Mode	251
Access in the Administrator Mode	253
Log on	253
Log off	253
Configuring the Printer Settings	253
Changing the paper settings	254
Printing the printer configurations	255
Making the network related settings	256
Changing the Login Information	256
Displaying Web Image Monitor Help	257
Installing Help	257
Using Smart Organizing Monitor	258
Installing Smart Organizing Monitor	258
Displaying the Smart Organizing Monitor Dialog Box	258
Displaying the Printer Status	259
Displaying the Printer Information	260
Displaying the printer status	260
Displaying the job history	261
Printing the printer configurations	261
Printer Configuration	262
About menu and mode	262
Changing the paper settings	263
Adjusting registrations	264
Setting basic functions	264
Making network-related settings	265
Settings conditions for printing	265
Printer Status Notification by E-Mail	266
Mail Authentication	267
SNMP	268
Reading the Configuration Page	269
7. Using a Print Server	273
Preparing Print Server	273
8. Special Operations under Windows	275
Printing Files Directly from Windows	275
Setup	275
Using a Host Name Instead of an IPv4 Address	276
When using DNS	276
When setting the IPv4 address of a printer using DHCP	276
In other cases	276
Printing Commands	277
lpr	277
ftp	277
9. Mac OS Configuration	279
Installing the PostScript 3 Printer Driver	279
Specifying the Printer	280
Using USB	280
Using TCP/IP	280
Setting Up the PPD File	281
Setting Up Options	282
Setting Up for Printing	283
Making paper settings from an application	283
Printing from an application	283
Canceling a Print Job from the Computer	284
Changing to EtherTalk	285
Configuring the Printer	286
Using PostScript 3	287
Using Smart Organizing Monitor	290
Installing Smart Organizing Monitor	290
Displaying the Smart Organizing Monitor Dialog Box	290
Displaying the Printer Status	290
Displaying the Printer Information	291
Displaying the printer status	291
Displaying the job history	292
Printing the printer configurations	292
Printer Configuration	293
About menu and mode	293
Changing the paper settings	293
Adjusting registration	295
Setting basic functions	295
Making network-related settings	295
Settings conditions for printing	295
10. Appendix	297
Software and Utilities Included on the CD- ROM	297
Printer Drivers for this Printer	297
Cautions to Take When Using in a Network	298
Using DHCP	298
Using AutoNet	298
Using Adobe PageMaker Version 6.0, 6.5, or 7.0	299
When Using Windows Terminal Service/MetaFrame	300
Operating Environment	300
Supported Printer Drivers	300
Limitations	301