Ricoh MP C401 User Guide - Page 174
see File Transfer, Connecting the, Check that User Name
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10. Troubleshooting Message "Check whether there are any network problems." [14-09] "Check whether there are any network problems." [14-33] Causes E-mail transmission was rejected by SMTP authentication, POP before SMTP authentication, or login authentication of the computer in which the folder for transfer is specified. E-mail addresses for the machine and the administrator are not registered. Solutions • Check that User Name and Password for the following settings in [System Settings] are listed correctly. • SMTP Authentication • POP before SMTP • Fax Email Account For details about these settings, see "File Transfer", Connecting the Machine/ System Settings. • Check that the user ID and password for the computer with the folder for forwarding are correctly specified. • Check that the folder for forwarding is correctly specified. • Confirm that the computer with the folder for forwarding is properly working. • For details about network problems, contact your administrator. • Check that the correct Email Address is listed in [Fax Email Account] of [System Settings]. For details about Fax Email Account, see "File Transfer", Connecting the Machine/ System Settings. • For details about network problems, contact your administrator. 172